TrustRadius

ChatBot vs. Paradox Conversational ATS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChatBot
Score 8.9 out of 10
Small Businesses (1-50 employees)
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time. Design conversational experiences to build better relationships with customers.…N/A
Paradox Conversational ATS
Score 8.2 out of 10
N/A
Paradox (Paradox.ai) in Scottsdale, offers Olivia, an AI recruiting assistant focused on improving and reinventing the candidate experience. Olivia helps companies capture and screen candidates, improve conversions, and answer all candidate questions. She delivers one-to-one candidate experience at scale, and even handles interview scheduling.N/A
Pricing
ChatBotParadox Conversational ATS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChatBotParadox Conversational ATS
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ChatBotParadox Conversational ATS
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ChatBotParadox Conversational ATS
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
ChatBot
7.8
2 Ratings
7% below category average
Paradox Conversational ATS
-
Ratings
Chat history and transcripts9.02 Ratings00 Ratings
Chat reporting7.02 Ratings00 Ratings
Chat and web analytics7.52 Ratings00 Ratings
Best Alternatives
ChatBotParadox Conversational ATS
Small Businesses
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Score 8.9 out of 10
Recruit CRM
Recruit CRM
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Rippling
Rippling
Score 9.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Avature CRM
Avature CRM
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatBotParadox Conversational ATS
Likelihood to Recommend
9.0
(4 ratings)
9.0
(1 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChatBotParadox Conversational ATS
Likelihood to Recommend
LiveChat
Most suited: Frequent duties can be automated. services can be improved by analyzing customer feedback. Load and Heavy tasks can be reduced. Less workforce is required. Less Suited: Specific product queries and their proper answers. When the user uses those words that are misspelled or have a long sentence it finds difficulty in giving them proper information.
Verified User
Anonymous
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Paradox
While my company is not in the high volume hiring space, it appears to be built very effectively to support high volume hiring positions and companies, reducing recruiting efforts around the initial stages of the screening process. The paradox is good at quickly integrating into your Mail Server System (like Outlook) to get their scheduling product up quickly as a baseline.
Verified User
Anonymous
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Pros
LiveChat
  • Routing rules
  • no code workflows
  • UI/UX is excellent for a newbie to start on
  • Their Chat support is very helpful
Verified User
Anonymous
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Paradox
No answers on this topic
Cons
LiveChat
  • Having enough conversational data to train the chatbot.
  • Really understanding intent.
  • Understanding emotion.
Verified User
Anonymous
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Paradox
  • UI - Their UI is very mobile-focused; we are not a mobile-first company when it comes to our candidate's experience. It would be great if the experience was just as seamless and welcoming for the desktop as it was for mobile.
  • Adding interviewers is not intuitive; it usually is a pain point for new users.
Verified User
Anonymous
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Usability
LiveChat
ChatBot is a big help for the college and the students - someone or something to help find answers 24/7.
Florante Roa | TrustRadius Reviewer
Florante Roa
Director, Systems Management & MIS Operations
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Paradox
No answers on this topic
Support Rating
LiveChat
Full end-to-end support is critical to maintain the ongoing service, robustness, training and customer service Chatbot offers.
Verified User
Anonymous
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Paradox
No answers on this topic
Alternatives Considered
LiveChat
ChatBot is more stable and enhanced as compared to other rivals which are new in this segment and also provides a lot of details which is missing in other products like report etc. Also, chatBot is more commonly used so support wise it is also great and you can find multiple examples on the internet and from your peers as well.
Verified User
Anonymous
Read full review
Paradox
No answers on this topic
Return on Investment
LiveChat
  • It impacts the way our lead flows into the system
  • It helps us route our leads effectively.
  • It saves us costs on human intervention during the initial visit of the prospect
Verified User
Anonymous
Read full review
Paradox
No answers on this topic
ScreenShots

ChatBot Screenshots

Screenshot of Chatbot conversations are automatically archived, allowing users to analyze and improve their story flows.Screenshot of With ChatBot you can control the entire conversation flow.Screenshot of Improve your chatbot day by day using the training tool.Screenshot of Save your time importing a ready to use template and turn it into your own bot assistant.Screenshot of Stories are an intuitive way to tell the bot how to react to different situations. Create Stories for frequent questions and cases to save more time for the difficult ones.Screenshot of To create a fully operating chatbot you don’t need any other tools or apps. The scenario tree structure and drag and drop interface are very intuitive.

Paradox Conversational ATS Screenshots

Screenshot of A mobile-first, end-to-end conversational applicant tracking system (ATS) designed with managers in mind. The Conversational ATS is powered by intelligent automation to attract, screen, offer, and onboard talent, automating up to 95% of manual hiring tasks. Once turned on, the recruiting assistant Olivia gets to work supporting employers and candidates through a hiring experience that begins with a simple text message.Screenshot of A conversational chat and text-to-apply solution. A top-of-funnel solution that meets candidates where they are, that allows job seekers to begin the application process right from their phone anytime, 24/7. Text to apply enables employers to capture applicant data while providing an engaging experience that increases candidate conversion.Screenshot of Paradox’s conversational assistant Olivia automates interview scheduling — from simple 1:1 pre-screens to multi-person, multi-location panel or sequential interviews. Olivia will also send automated reminders and handle rescheduling — allowing candidates, recruiters, and hiring managers to reschedule in seconds.Screenshot of An intelligent, conversational automation that creates a high-touch candidate experience designed to feel like it was built for each individual. It provides personalized job recommendations, answers questions, sends reminders, and shares content — through web chat, SMS texting, or WhatsApp — to drive increases in candidate satisfaction/NPS.Screenshot of Paradox’s Conversational Career Site is built from branded, templated pages, with zero maintenance for internal teams, with a custom conversational experience.Screenshot of Scales hiring events strategy with automated registrations, conversational-based FAQs, and supports quick candidate engagement. Whether in-person or virtual, Paradox makes every step as simple as chat or text, from registration and reminders to real-time interviews and event follow-up.