ChatBot
Overview
What is ChatBot?
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt...
Recent Reviews
Reviewer Pros & Cons
View all pros & consPricing
View all pricingEntry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
Product Demos
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is ChatBot?
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time.
Design conversational experiences to build better relationships with customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off a brand, products, and services.
ChatBot can be used on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Chatbots can connect to a myriad of things using open API, webhooks, and Zapier.
ChatBot Features
- Supported: Bot framework
- Supported: Conversation Engine
- Supported: Chatbot scenarions
- Supported: Live analysis
- Supported: Drag&Drop functionality
- Supported: Real environment
- Supported: API framework
- Supported: Archives
ChatBot Screenshots
ChatBot Video
ChatBot Competitors
- Chatfuel
- Azure Bot Service (Microsoft Bot Framework)
- Dialogflow (formerly Api.ai)
ChatBot Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | All countries and regions |
Supported Languages | English |
ChatBot Customer Size Distribution
Consumers | 25% |
---|---|
Small Businesses (1-50 employees) | 25% |
Mid-Size Companies (51-500 employees) | 25% |
Enterprises (more than 500 employees) | 25% |
Comparisons
View all alternativesCompare with
Reviews and Ratings
Attribute Ratings
Reviews
(1-2 of 2)- Popular Filters
- Answering most of the FAQs.
- Sending users in the right direction rather then going from one support staff to other.
- Reduces unnecessary load from the the team
- Solution should also have a dashboard to view the customer analytics
- some times user typed long sentences it should decipher most common word from it.
- Options to use native UI
- integration with other softwares like Slack.
- prebuild chat templates
- segments and filters
- It reduced heavy load from team.
- Customers are more satisfied
- Handling time of a customer is reduced significantly.
Chatbot or not to chat with a bot - that is the question!
- Superb for interactive form filling.
- Great for standard messages and relaying information.
- Out-of-house assistance and redirecting or capturing followup details.
- Having enough conversational data to train the chatbot.
- Really understanding intent.
- Understanding emotion.
- Good customer engagement levels (positive intent recognition).
- Positive CSAT.
- Not enough volume yet to have a cost ROI.