ChatBot

ChatBot

Score 8.7 out of 10
ChatBot

Overview

What is ChatBot?

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.


With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt...

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Recent Reviews

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Reviewer Pros & Cons

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Pricing

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What is ChatBot?

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.botengine.ai/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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An no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements. Landbot is presented by the vendor as a user-friendly no-code solution for creation of conversational apps which are a natural evolution of chatbots. Conversational apps combine…

What is Tidio?

Tidio is a live chat app powered by a chatbot and that comes with mailing features.

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Product Demos

ChatBot - create your bot with no programming skills
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Product Details

What is ChatBot?

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.


With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time.

Design conversational experiences to build better relationships with customers. Send dynamic responses that encourage customers to chat and interact. Mix and match text, images, buttons, and quick replies to show off a brand, products, and services.


ChatBot can be used on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). Chatbots can connect to a myriad of things using open API, webhooks, and Zapier.

ChatBot Features

  • Supported: Bot framework
  • Supported: Conversation Engine
  • Supported: Chatbot scenarions
  • Supported: Live analysis
  • Supported: Drag&Drop functionality
  • Supported: Real environment
  • Supported: API framework
  • Supported: Archives

ChatBot Screenshots

Screenshot of Chatbot conversations are automatically archived, allowing users to analyze and improve their story flows.Screenshot of With ChatBot you can control the entire conversation flow.Screenshot of Improve your chatbot day by day using the training tool.Screenshot of Save your time importing a ready to use template and turn it into your own bot assistant.Screenshot of Stories are an intuitive way to tell the bot how to react to different situations. Create Stories for frequent questions and cases to save more time for the difficult ones.Screenshot of To create a fully operating chatbot you don’t need any other tools or apps. The scenario tree structure and drag and drop interface are very intuitive.Screenshot of Connect the tools you already know and love using one-click integrationsScreenshot of Our AI & Machine Learning technology lets you continually improve your bot by collecting and analyzing historical chat data

ChatBot Video

BotEngine is a chatbot framework for building and deploying bots for business.

ChatBot Integrations

ChatBot Competitors

ChatBot Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll countries and regions
Supported LanguagesEnglish

ChatBot Customer Size Distribution

Consumers25%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

 (11)

Attribute Ratings

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
ChatBot is used in our organization as a support tool for the maintenance team when the customer asks some common questions that are relevant to the services that we are offering. It helps a lot by reducing the huge load on the team. It also helps to make the UI better and more interactive.
  • Answering most of the FAQs.
  • Sending users in the right direction rather then going from one support staff to other.
  • Reduces unnecessary load from the the team
  • Solution should also have a dashboard to view the customer analytics
  • some times user typed long sentences it should decipher most common word from it.
  • Options to use native UI
Most suited: Frequent duties can be automated. services can be improved by analyzing customer feedback. Load and Heavy tasks can be reduced. Less workforce is required. Less Suited: Specific product queries and their proper answers. When the user uses those words that are misspelled or have a long sentence it finds difficulty in giving them proper information.
  • integration with other softwares like Slack.
  • prebuild chat templates
  • segments and filters
  • It reduced heavy load from team.
  • Customers are more satisfied
  • Handling time of a customer is reduced significantly.
ChatBot is more stable and enhanced as compared to other rivals which are new in this segment and also provides a lot of details which is missing in other products like report etc. Also, chatBot is more commonly used so support wise it is also great and you can find multiple examples on the internet and from your peers as well.
Score 7 out of 10
Vetted Review
Verified User
We are using very basic Chatbot services on our own website, but for our clients we’re using much more sophisticated services starting with concierge services, moving to FAQs and the internal agent support and next best actions.
  • Superb for interactive form filling.
  • Great for standard messages and relaying information.
  • Out-of-house assistance and redirecting or capturing followup details.
  • Having enough conversational data to train the chatbot.
  • Really understanding intent.
  • Understanding emotion.
We're using them for form filling. You can enter the data in any order and through conversational memory you can capture earlier information for form filling later.
  • Good customer engagement levels (positive intent recognition).
  • Positive CSAT.
  • Not enough volume yet to have a cost ROI.
End to end solution support, purchasing a service-ready solution speeds up the time to market whilst ensuring a secure and compliant solution. Also having contracts in place, speeded up the process of time to market. Developing with conversational experts to speed up time to market also really helped. The hardest part is creating an operational model to continually deliver increased functionality and knowledge. Implementing market leading technology also provides an easier route to internal approvals.
Full end-to-end support is critical to maintain the ongoing service, robustness, training and customer service Chatbot offers.
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