Name: ChatBot - create your bot with no programming skills
Uploaded: 2017-07-12T13:41:07.000Z
Duration: 1 min
Description: BotEngine is a chatbot framework for building and deploying bots for business.

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Text Editors

Version Control

Development

School Management

Education

Business Intelligence (BI)

Calibration Management

Collaboration

Enterprise Search

Meeting Management

Enterprise

Accounting

Accounting and Tax Services

Anti-Money Laundering (AML)

Cryptocurrency Wallets

Financial Research

Financial Risk Management

Hedge Fund

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employer of Record (EOR)

HR Management

International Payroll

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Complex Event Processing

Component Content Management

Data Governance

Density-Optimized Servers

Fraud Detection

Hosted Virtual Desktop

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Metadata Management

Network Performance Monitoring

Network Traffic Analysis (NTA)

Product Implementation Services

Test Management

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Sales

Data Loss Prevention

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security Information and Event Management (SIEM)

Security

Awards Management

Car Rental

Construction Accounting

Legal Research

Retail Execution

Vertical-Specific

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### Customer Engagement
Reviewers also appreciate ChatBot's ability to provide personalized responses and streamline customer service processes. However, some users have expressed concerns about the platform's limitations in handling complex customer queries and the lack of integration with popular messaging platforms like WhatsApp. Despite these drawbacks, ChatBot remains a valuable tool for businesses seeking to enhance customer engagement through efficient communication channels and automated responses.

### Customer Service
Users generally praise ChatBot for its customer service capabilities. The reviews highlight the efficiency of the chatbot in communicating with customers, providing quick answers to questions, and offering support. While some users appreciate the user-friendly design and automated responses that make it easy for customers to obtain information promptly, others express concerns about the chatbot's limitations in handling complex queries and the lack of personalization in customer interactions. Despite these mixed opinions, the consensus seems to lean towards ChatBot being a valuable tool for businesses looking to enhance their customer service operations.

### Automated Responses
Reviewers consistently highlight the efficiency and time-saving benefits of ChatBot's automated responses. Users appreciate the convenience of having common queries addressed promptly without the need for human intervention. While some mention limitations in handling complex inquiries, the majority find the automated responses feature to be a valuable asset in enhancing customer service interactions. The ability to customize responses and streamline communication processes is widely regarded as a positive aspect of ChatBot's functionality.

### Lead Generation
Users have varied opinions about ChatBot's lead generation capabilities. While some users praise its effectiveness in increasing web traffic and boosting sales through lead generation, others express concerns about its limitations in converting leads and closing sales. The platform's integration with landing pages and Facebook is highlighted as a positive aspect for lead generation, but the absence of WhatsApp integration is noted as a drawback by some users. Despite the mixed feedback, ChatBot's lead generation functionality remains a point of interest for users looking to enhance their marketing strategies.

### Sales and Marketing Tools
Users generally agree that ChatBot's sales and customer relationship capabilities are significantly enhanced by its interactive features and cost-saving benefits. The ability of ChatBot to handle live chats across various social media platforms like Facebook, coupled with its diverse design templates and robust reporting mechanisms, has proven to be a valuable asset for businesses seeking to streamline their sales processes and improve customer engagement. While some users have expressed concerns about potential hurdles in communication with the human sales department, the overall consensus leans towards the positive impact of ChatBot's sales and marketing tools in driving sales conversions and fostering stronger customer relationships.

### User Interface Design
Users consistently praise ChatBot's modern and user-friendly interface design. The sleek and intuitive interface has garnered positive feedback for its ease of use and visually appealing design. Reviewers appreciate how the interface enhances the overall user experience, making navigation and interaction with the tool a smooth and enjoyable process. The consensus among users is that ChatBot's user interface design capabilities are a standout feature that contributes to the tool's professional look and feel.

### Integration Capabilities
The reviews indicate that users find ChatBot's integration capabilities to be a valuable asset, allowing for easy embedding into websites and integration into LiveChat. While some users mention that there are more advanced tools available, the overall consensus is that ChatBot's integration features provide a solid foundation for enhancing customer interactions and streamlining processes across different platforms and applications. Users appreciate the ease of customization and API integration options, making it a versatile tool for businesses looking to optimize their chatbot functionalities.

Users recommend exploring the software for chatbots and taking advantage of the 14-day trial. They suggest starting small and expanding based on specific requirements. It is also recommended to consider other alternatives before making a decision. Another recommendation is to use Livechat for prescreening customers before directing them to the appropriate party. To improve ChatBot's performance, users suggest planning potential encounters and scenarios on paper. Additionally, analyzing chat logs can help identify client issues and optimize any potential scenarios.

Limited ability to handle complex queries: Some users have mentioned that the chatbot's ability to handle complex customer queries is limited, leading to a less than ideal customer experience. For instance, when faced with intricate or specific questions, the chatbot may struggle to provide accurate and satisfactory responses.

Lack of personalization in customer service: Users have expressed their dissatisfaction with the automation of responses, as it often results in a lack of personalization in customer service. Instead of tailored interactions, customers receive generic automated replies that may not address their unique needs or concerns.

Difficulty and time-consuming implementation: Several users found the implementation process of the chatbot to be difficult and time-consuming. This involves customization and integration across multiple platforms and applications which can be challenging for businesses. The complexity of the setup process can potentially hinder its quick adoption by companies seeking efficient customer service solutions.

User-Friendly Interface: Many users have praised the user-friendliness of Chatbot.com's software, with several reviewers stating that it is easy to navigate and use. The interface has been described as modern and intuitive, making it simple for businesses to build and customize their chatbots without technical knowledge.

Automated Responses: A significant number of reviewers have highlighted the value of automated responses provided by Chatbot.com's chatbot. Users appreciate how these responses allow customers to quickly obtain the information they need without having to wait for a human agent. This feature has proven particularly useful in addressing frequently asked questions and handling less complex tasks efficiently.

Wide Range of Features: Several users have commended Chatbot.com's software for its wide range of features that cater to various business needs. Reviewers have specifically mentioned natural language processing, custom message templates, workflow builder, and analytics generation as standout features. These capabilities enable businesses to personalize their customer service, streamline operations, and gain valuable insights into customer interactions.

Businesses have turned to ChatBot to enhance customer satisfaction and engagement. Users have found the platform to be intuitive and user-friendly, allowing them to quickly access the information they need. With a wide range of features including automated responses, natural language processing, and customizable message templates, ChatBot offers businesses the ability to capture leads and provide round-the-clock customer support. The product has been successfully employed in several use cases, including business intelligence, self-service, ticket creation, and gathering feedback on products and services. Additionally, it has proven valuable in online shopping and learning environments by providing automated responses to frequently asked questions.

While some users have encountered challenges when setting up and using ChatBot, overall it has been a positive experience. Implementing ChatBot has helped businesses strengthen customer relationships, reduce expenses, and boost sales. By serving as a troubleshooting tool for customer issues, the platform enables businesses to escalate concerns to live support if necessary. Furthermore, ChatBot's integration capabilities have garnered praise from users for its seamless integration with various platforms and websites, enhancing the user interface and making websites more interactive and user-friendly. With its reliability, ease of use, and cost-saving benefits such as reducing the number of support agents needed, ChatBot has become an invaluable asset for organizations seeking to improve response times, optimize resource allocation, gather valuable analytics, and enhance their events. It serves as a helping hand for customer service teams by handling smaller queries while directing complex ones to human agents. Overall, ChatBot provides a comprehensive solution for clients by offering services such as concierge services, FAQs, internal agent support, and next best actions.

Sandbox

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ChatBot

Chatbots are AI to related to virtual sales or marketing assistants and like AI virtual sales assistants, they can be used to apply conversational marketing to web pages and apps. Chatbot platforms, or chatbot builders allow IT pros to build these conversational bots. They also be used for troubleshoot and IT operations support.

Chatbot

WhatsApp Chatbot Demo - Morph.ai

Dash GPT-3 Chatbot Demo

Did you know all major hospitality brands like Accor, Four Seasons, Hyatt and Marriott are doubling down on chatbots? Already chatbots are projected to save companies billions by optimising lead generation, reducing staff workload and driving direct-to-guest engagement. A great chatbot system will touch all aspects of the consumer journey: pre-stay, during the stay and after. View our full demo and contact us via www.botsmith.ai

Luxury Hotel Chatbot Demo by www.botsmith.ai

chat bot for airlines based on ThatNeedle.com natural language processing stack. Solid NLP capabilities for automating processes.
These are intelligent chatbots for conversation. (conversational interfaces). It will give you better performance than many other bot frameworks like microsoft luis, wit.ai etc. This bot shows deep understanding of the domain and can answer questions that are indirect also. ThatNeedle has its own chatbot builder / chatbot maker to create custom chatbot behaviour. It performs accurate entity recognition and can be used to do other intelligent data processing.

NLP thatneedle.com intelligent airline chatbot demo (c) Cherub Software Pvt Ltd

Chatbot Demo | Features & Product Updates |  AppSheet

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Higher Education

College of the Desert

Director, Systems Management & MIS Operations

Computer Software

Likelihood to Recommend

Usability

Support Rating

Chat Analytics and Reports

Chat history and transcripts

Chat reporting

Chat and web analytics

Chatbot conversations are automatically archived, allowing users to analyze and improve their story flows.

With ChatBot you can control the entire conversation flow.

Improve your chatbot day by day using the training tool.

Save your time importing a ready to use template and turn it into your own bot assistant.

Stories are an intuitive way to tell the bot how to react to different situations. Create Stories for frequent questions and cases to save more time for the difficult ones.

To create a fully operating chatbot you don’t need any other tools or apps. The scenario tree structure and drag and drop interface are very intuitive.

Connect the tools you already know and love using one-click integrations

Our AI & Machine Learning technology lets you continually improve your bot by collecting and analyzing historical chat data

LiveChat provides live chat software.  The company’s stated mission is to deliver
fast and simple communication between e-commerce vendors and their prospects
and to make the online sales process easier.

BotEngine is a chatbot framework for building and deploying bots for business.

ChatBot - create your bot with no programming skills

Introducing ChatBot https://www.chatbot.com (previously BotEngine) - a personal chatbot factory. It's a free tool that allows you to create your own conversation scenarios and connect them with communication platforms that you use.

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chatbot automation

Refers to the personalization and overall quality of custom flows for  AI-based chatbot interactions to answer queries, book appointments, create tickets, transfer chats to an agent or direct users to a knowledge base. In addition to NLP, this may include AI learning/understanding models.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Enables users to visualize past conversations and notes.

Standard or customizable reports with user engagement metrics.

Analytics that enable the tracking of user website visits and chat box interactions.

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NAVIGATOR

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AWS Lambda

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TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

ChatBot

Overview

What is ChatBot?