There's no Paradox here: Great Recruiting support products
December 24, 2021

There's no Paradox here: Great Recruiting support products

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Schedule
  • Care

Overall Satisfaction with Paradox Olivia

We use Paradox to streamline our candidate screening process for all stakeholders - candidates, recruiters, and interviewers. Our process previously was manual heavy with some redundancy, slowing down our time to interview. Further, the complexity around certain interview types and cases increased the pain points felt by our recruiters. This was the main problem we were looking to solve when considering Paradox, along with their other products that supported and enhanced the candidate experience.

Pros

  • Client Support - Having access to available and helpful client support, co-facilitating meetings for Paradox UAT and training, to quickly resolving issues when they arise
  • Agile and Fast product development - Their roadmap for products have moved quickly, allowing us to incorporate new features and functions into our current process

Cons

  • UI - Their UI is very mobile-focused; we are not a mobile-first company when it comes to our candidate's experience. It would be great if the experience was just as seamless and welcoming for the desktop as it was for mobile.
  • Adding interviewers is not intuitive; it usually is a pain point for new users.
  • Scheduling Automation
  • Screening Automation - Paradox Video
  • Candidate Care / Employee Care: Surfacing knowledge to users on the hunt for answers
  • Significant positive ROI - Analyzing the time spent on Scheduling for our recruiting team we found roughly 5% of their time was scheduling. For 20 recruiters, that's the equivalent of 1 FTE just scheduling for the month. Paradox costs much less than 1 FT Recruiter.

Do you think Paradox Conversational ATS delivers good value for the price?

Yes

Are you happy with Paradox Conversational ATS's feature set?

Yes

Did Paradox Conversational ATS live up to sales and marketing promises?

Yes

Did implementation of Paradox Conversational ATS go as expected?

Yes

Would you buy Paradox Conversational ATS again?

Yes

While my company is not in the high volume hiring space, it appears to be built very effectively to support high volume hiring positions and companies, reducing recruiting efforts around the initial stages of the screening process. The paradox is good at quickly integrating into your Mail Server System (like Outlook) to get their scheduling product up quickly as a baseline.

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