ChatBot - a 24/7, real-time help for students questions!
Updated May 16, 2025
ChatBot - a 24/7, real-time help for students questions!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ChatBot
We use ChatBot to help our students navigate the website better. It helps them find answers quickly and us - knowing the frequently asked questions.
Pros
- Finding answers.
- Tracking questions asked by students.
- Questions asked from other schools.
Cons
- Getting answers from other sources or databases.
- Better customizable dashboards.
- Collaboration with another school/sharing questions.
- Connecting to DB.
- Customizable dashboards.
- Automated reporting.
ChatBot is one of the best products available.
Do you think ChatBot delivers good value for the price?
No
Are you happy with ChatBot's feature set?
Yes
Did ChatBot live up to sales and marketing promises?
No
Did implementation of ChatBot go as expected?
Yes
Would you buy ChatBot again?
Yes
ChatBot Feature Ratings
Using ChatBot
13562 - Students, Faculty, Applicants, Staff, Community, Leaders, Visitors + Vendors seeking answers on practically every topic.
24 - Chatbot admin - posting answers to new questions, doing follow-up, report writer, etc
- 24x7 FAQ
- Ease of use and website navigation : quick URL
- Knowing the current questions and the students pulse
- Understanding how we can help students based on FAQ
- like a compass telling us what are in our students' mind?
- Gathering FAQ from other Community Colleges
- Sharing of solutions and answers
- Cloud version
Evaluating ChatBot and Competitors
Yes - Email correspondence...
- Integration with Other Systems
- Ease of Use
Ease of use
Comments
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