Chatbox vs. Genesys DX (discontinued)
Chatbox vs. Genesys DX (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Chatbox | N/A | Chatbox is a live chat tool that aims to allow teams to personalize messaging at scale via automation. Chatbox connects an company's existing data and systems with messaging technologies in order to enable results-oriented conversations across texting, chat and social channels. According to the vendor, Chatbox’s Instant Apps are currently being used by Oracle Intelligence Bots platform, and facilitate the use of rich, structured data within messaging flows, to help create on-demand, personalized… | N/A | |
Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A |
Chatbox | Genesys DX (discontinued) | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Chatbox | Genesys DX (discontinued) | |
---|---|---|
Top Pros |
| |
Top Cons | No answers on this topic |
|
Chatbox | Genesys DX (discontinued) | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Olark Score 9.5 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | LiveChat Score 8.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Chatbox | Genesys DX (discontinued) | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.3 (53 ratings) |
Usability | - (0 ratings) | 8.2 (20 ratings) |
Support Rating | - (0 ratings) | 8.3 (21 ratings) |
Chatbox | Genesys DX (discontinued) | |
---|---|---|
Likelihood to Recommend | Chatbox No answers on this topic | Discontinued Products |
Pros | Chatbox No answers on this topic | Discontinued Products |
Cons | Chatbox No answers on this topic | Discontinued Products |
Usability | Chatbox No answers on this topic | Discontinued Products |
Support Rating | Chatbox No answers on this topic | Discontinued Products |
Alternatives Considered | Chatbox No answers on this topic | Discontinued Products |
Return on Investment | Chatbox No answers on this topic | Discontinued Products |
ScreenShots |