Chatfuel vs. eAssistance Pro (discontinued)

Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.

Incentivized

It is fast and secure.

• Easy to use without experience
• Cost vs. benefit ratio very good
• Integrations possible through API
• Conversion funnels can be created

Incentivized

• It is fully customizable, secure and easy to integrate
• It is the most user friendly live chat solution
• You can track Geo-location, IP address, and much more information about your website visitor
• It will help you to analyze your website traffic
• I have also integrated this software on my Facebook fan page

• Setting it up is time-consuming.

Incentivized

I am still using this comfortably on my website, so I do not need any other software.

I haven't dealt with the support channel, so I cannot provide a full review for this

Incentivized

Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.

Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.

AIVO has no option to create conversation flows if not through keywords.

Incentivized

No that is the first live chat software I am using on my website

• It helped overall with visitor engagement.

Incentivized

• It will definitely increase sales
• It saves time and money as one person can team to handle multiple queries