Chatfuel vs. eAssistance Pro (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatfuel
Score 9.9 out of 10
N/A
Chatfuel headquartered in San Francisco provides their AI chatbot building tool for Facebook Messenger.
$15
per month
eAssistance Pro (discontinued)
Score 8.2 out of 10
N/A
eAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued.
$7
per month
Pricing
ChatfueleAssistance Pro (discontinued)
Editions & Modules
Pro
$15
per month
Free
Free
Premium
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ChatfueleAssistance Pro (discontinued)
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ChatfueleAssistance Pro (discontinued)
Best Alternatives
ChatfueleAssistance Pro (discontinued)
Small Businesses
LocaliQ
LocaliQ
Score 8.8 out of 10
Gist
Gist
Score 9.5 out of 10
Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 9.2 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Conversica
Conversica
Score 4.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChatfueleAssistance Pro (discontinued)
Likelihood to Recommend
9.0
(3 ratings)
8.2
(1 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Support Rating
7.7
(3 ratings)
-
(0 ratings)
User Testimonials
ChatfueleAssistance Pro (discontinued)
Likelihood to Recommend
Chatfuel
Chatfuel is great for a small team looking to easily implement and set up Facebook chatbots for their clients for ease of community management, etc. Chatfuel is not necessarily meant for large scale operations that require complex workflows and chatbot requirements, it is limited to Facebook Messenger and is not 100% intuitive in this regard.
Read full review
Discontinued Products
It is fast and secure.
Read full review
Pros
Chatfuel
  • Easy to use without experience
  • Cost vs. benefit ratio very good
  • Integrations possible through API
  • Conversion funnels can be created
Read full review
Discontinued Products
  • It is fully customizable, secure and easy to integrate
  • It is the most user friendly live chat solution
  • You can track Geo-location, IP address, and much more information about your website visitor
  • It will help you to analyze your website traffic
  • I have also integrated this software on my Facebook fan page
Read full review
Cons
Chatfuel
  • Setting it up is time-consuming.
Read full review
Discontinued Products
No answers on this topic
Likelihood to Renew
Chatfuel
No answers on this topic
Discontinued Products
I am still using this comfortably on my website, so I do not need any other software.
Read full review
Support Rating
Chatfuel
I haven't dealt with the support channel, so I cannot provide a full review for this
Read full review
Discontinued Products
No answers on this topic
Alternatives Considered
Chatfuel
Both offer bot service to reply to messages from Facebook. The difference is that Chatfuel gives you the option of being able to create conversion funnels or fixed conversation changes.
Connecting to our API is free from Chatfuel and integration with other providers has an additional cost.
AIVO has no option to create conversation flows if not through keywords.
Read full review
Discontinued Products
No that is the first live chat software I am using on my website
Read full review
Return on Investment
Chatfuel
  • It helped overall with visitor engagement.
Read full review
Discontinued Products
  • It will definitely increase sales
  • It saves time and money as one person can team to handle multiple queries
Read full review
ScreenShots