ChatGPT vs. Microsoft Copilot Studio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChatGPT
Score 9.1 out of 10
N/A
OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.
$0
per month
Microsoft Copilot Studio
Score 8.1 out of 10
N/A
Microsoft Copilot Studio is a low-code tool that empowers users to build their copilots or customize Microsoft Copilot. With its conversational capabilities, including custom GPTs, generative AI plugins, and manual topics, Copilot Studio is a platform that can be adapted to suit a range of use cases. Microsoft Copilot Studio provides an end-to-end lifecycle for standalone copilots and customizations through a single web-based experience. This allows users to build, deploy,…
$200
per month per month/tenant for 25,000 messages. You can purchase additional packs.
Pricing
ChatGPTMicrosoft Copilot Studio
Editions & Modules
Free
$0
per month
Plus
$20
per month
Team
$30
per month per user
Pro
$200
per month
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ChatGPTMicrosoft Copilot Studio
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor building a copilot: $200 per month/tenant for 25,000 messages. Additional packs available. For customizing Copilot for Microsoft 365: Copilot Studio is included in the $30 user license.
More Pricing Information
Community Pulse
ChatGPTMicrosoft Copilot Studio
Considered Both Products
ChatGPT
Chose ChatGPT
Most tailored for multi-functional use across departments, a business version where data resides in your own workspace and is not used for training. Safest feel overall.
Microsoft Copilot Studio
Chose Microsoft Copilot Studio
Really there is no other solution for enterprises than Microsoft Copilot Studio, as every business in New Zealand is already using MS licensing and backend infrastructure. This addition is game changing for those who otherwise would be locked out of solutions that would require …
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ChatGPTMicrosoft Copilot Studio
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Score 8.3 out of 10
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User Ratings
ChatGPTMicrosoft Copilot Studio
Likelihood to Recommend
9.5
(18 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
9.1
(18 ratings)
9.0
(1 ratings)
Support Rating
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChatGPTMicrosoft Copilot Studio
Likelihood to Recommend
OpenAI
I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
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Microsoft
Where you have a very finite and specific use case, that matches well with the intended use case of the product, it tends to be a great fit. For example we created a plain language chatbot which can rewrite any given piece of text into plain language, referring to specific internal standards.
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Pros
OpenAI
  • Saves time by generating content about a specific topic very quickly
  • Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
  • Can autogenerate content on a vast amount of topics
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Microsoft
  • Agentic workflows
  • AI chatbots
  • Deploying via Teams
  • Multiple knowledge sources
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Cons
OpenAI
  • Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
  • Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
  • I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
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Microsoft
  • Ability to combine multiple sources in one query (indexing)
  • SharePoint integration - word count limit detrimental
  • Clearer communication and understanding of features and limitations
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Likelihood to Renew
OpenAI
ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
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Microsoft
No answers on this topic
Usability
OpenAI
It's a potent utility tool, personally and professionally. It’s also very convenient - it can be used for a wide range of things and scenarios, and when used correctly, it usually produces dependable results in
seconds. I would give it a full 10 if it didn't hallucinate as much as it does, and the image generator was more accurate.
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Microsoft
Microsoft Copilot Studio is very easy to design new chatbot agents and deploy them to users, it revolutionises the ability to develop and deploy these types of solutions at scale. It does something similar to Power Automate - where it is a low/no code solution that enables tech capabilities not easily possible prior.
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Support Rating
OpenAI
Their responses are always professional , although they delay sometimes
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Microsoft
No answers on this topic
Alternatives Considered
OpenAI
I find that ChatGPT has the best overall system for user-friendly Ai. I like the customization options of this tool in comparison to others. The ease of setting up a custom GPT with knowledge and resources is great - you don't get that in other tools. I also like the ability to embed the application directly into the browser or computer. This is powerful and opens up addition features or tools
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Microsoft
Really there is no other solution for enterprises than Microsoft Copilot Studio, as every business in New Zealand is already using MS licensing and backend infrastructure. This addition is game changing for those who otherwise would be locked out of solutions that would require new licensing structures to enable these capabilities.
Read full review
Return on Investment
OpenAI
  • I can solve problems quickly. What would take some time, for example, writing an SPF string, ChatGPT can do it correctly in seconds if I it gives the correct information.
  • The best tool I've ever used for research. For example, I can ask ChatGPT to list all the villages, cities and townships in a specific county. And provide the URL link for each.
  • Problems that seem unsolvable, i.e. why is Gmal rejecting every message from our list server is answered with a number of suggestions that I can follow up with.
  • Basically, has elimited a tech support position in our company.
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Microsoft
  • Speed of delivery
  • Scale of deployment
  • Increase of access
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ScreenShots

Microsoft Copilot Studio Screenshots

Screenshot of Microsoft Copilot Studio - WorkflowScreenshot of Microsoft Copilot Studio - ChatScreenshot of Microsoft Copilot Studio - Conversational AIScreenshot of Microsoft Copilot Studio - ActionsScreenshot of Microsoft Copilot Studio - AnalyticsScreenshot of Microsoft Copilot Studio - Conversation