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Checkbook.io vs. Latitude Collections (legacy)

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Checkbook.io

4 Reviews and Ratings

Latitude Collections (legacy)

6 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkbook.io

    Score1.7 out of 10
    		N/AAn Accounts Payable and Receivable software solution, Checkbook offers a way to send and receive Digital Checks instead of dealing with paper and postage, or more expensive online transactions. Features of Digital Checks for businesses include instant delivery, and online deposit, at $1 per transaction, regardless of the amount. Users can send digital checks via the online checkbook.io interface. The user enters the recipient’s name, email, and the amount, and the…

    $1

    Latitude Collections (legacy)

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    		Latitude Collections software, developed by Latitude Software, was acquired by Genesys in 2016 and sold as Latitude by Genesys. It was a standalone product for accounts receivables challenges: delinquency or negligence through charge-off and debt sale. It is a legacy application.

    $75

    per month

    Pricing
    Checkbook.ioLatitude Collections (legacy)
    Editions & Modules
    Business (advanced functionality)
    $499
    per month 79c per payment or invoice
    Basic (basic functionality)
    Pay as you go $1 per payment or invoice
    Enterprise
    Custom
    Genesys Cloud CX 1
    $75
    per month
    Genesys Cloud CX 2 Digital
    $90
    per month
    Genesys Cloud CX 2 Digital + Voice
    $110
    per month
    Genesys Cloud CX 3 Digital + WEM
    $130
    per month
    Genesys Cloud CX 3 Digital + WEM + Voice
    $150
    per month
    Offerings
    Pricing Offerings
    Checkbook.ioLatitude Collections (legacy)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Prices listed are per named user, billed annually. Usage-based pricing may apply.
    More Pricing Information
    Features
    Checkbook.ioLatitude Collections (legacy)
    Payment Management
    Comparison of Payment Management features of Checkbook.io and Latitude Collections (legacy)
    Feature
    Checkbook.io
    1.0
    2 Ratings
    154% below category average
    Latitude Collections (legacy)
    -
    Ratings
    Payment Status Tracking1.01 Ratings00 Ratings
    Payment Audit Trail1.01 Ratings00 Ratings
    Electronic Funds Transfer1.02 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of Checkbook.io and Latitude Collections (legacy)
    Feature
    Checkbook.io
    1.0
    2 Ratings
    151% below category average
    Latitude Collections (legacy)
    -
    Ratings
    Automated Accounts Payable Processes1.02 Ratings00 Ratings
    Vendor Management1.02 Ratings00 Ratings
    Tax Form Preparation1.01 Ratings00 Ratings
    Best Alternatives
    Checkbook.ioLatitude Collections (legacy)
    Small Businesses
    Tipalti
    Score7.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Stampli
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    Yooz
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Checkbook.ioLatitude Collections (legacy)
    Likelihood to Recommend
    1.0
    (2 ratings)
    8.4
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Checkbook.ioLatitude Collections (legacy)
    Likelihood to Recommend
    Checkbook, Inc.
    I answered this in my initial response
    Verified User
    Read full review
    Discontinued Products
    As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
    John Everman
    CEO / Founder
    Read full review
    Pros
    Checkbook, Inc.
    • in my opinion, ignoring customer service issues
    • I think taking an unacceptable time to get back to their clients
    • restating the obvious
    • never resolving clients' concerns
    Verified User
    Read full review
    Discontinued Products
    • Payments plans management
    • Account analysis reports
    • The system is user friendly
    JOSE ROMAN
    COO (Chief Operating Officer)
    Read full review
    Cons
    Checkbook, Inc.
    • Customer Service
    • Troubleshooting
    • Timely Responses
    • In my opinion, Everything
    Incentivized
    Verified User
    Read full review
    Discontinued Products
    • In the past, their support has been slow. This has improved dramatically.
    • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
    Roger Weiss
    President
    Read full review
    Usability
    Checkbook, Inc.
    No answers on this topic
    Discontinued Products
    From our perspective, it would be good having a UGC tool integrated with the system.
    JOSE ROMAN
    COO (Chief Operating Officer)
    Read full review
    Support Rating
    Checkbook, Inc.
    "Support" takes way too long and they never seem to be able to fix the issues. Personally, I think the support departments name should be changed to "State Your Issues and We Will Take Our Sweet Time Getting Back To You and We Will Never Truly Fix Your Issues"
    Verified User
    Read full review
    Discontinued Products
    They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
    JOSE ROMAN
    COO (Chief Operating Officer)
    Read full review
    Alternatives Considered
    Checkbook, Inc.
    No answers on this topic
    Discontinued Products
    Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
    John Everman
    CEO / Founder
    Read full review
    Return on Investment
    Checkbook, Inc.
    No answers on this topic
    Discontinued Products
    • It help us a lot to manage our day to day business.
    • It helps our users to produce invoices and handling payment plans in a very efficient way.
    JOSE ROMAN
    COO (Chief Operating Officer)
    Read full review
    ScreenShots

    Latitude Collections (legacy) Screenshots

    Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager