Chezuba vs. Wildfire Interactive (Discontinued)

When work becomes too monotonous or in case someone is looking to divert from their regular work, taking up a project where one can volunteer with a skill they haven’t used in a while can be just the thing they need to take a break and approach their work with a new perspective. This is very refreshing indeed

The transition to Google has been painful - key contacts are no longer available.

• They personalize volunteering experiences based on employee's skills and interests. I literally could volunteer when I want and in the way I want, making the whole Corporate volunteering program more participating
• Their customer support is top notch too

• Facebook tab implementation. Allows you to easily create and produce functioning social tabs on your brands FB page.
• Add voting, sweepstakes, poll functionality to your website. Easily implement these campaigns to increase user engagement and TOS.

• Their presence in Australia is relatively less compared to other regions
• We hope this can integrate with more HRMS tools in the future
• Grants module is still in nascent stages

• More customization - Would like to have the ability to edit more without coding.

Great product and amazing customer service - we not just get the job done but they excel at what they do - no need for us to change at all

Our initial contract with Wildfire Whitelabel was for $30,000/year, as we progressed we found several alternatives for significantly less. We used this to our advantage to lower the second year to $17,000 with the limitation in the level of support (they call this their "core" subscription). Support has been quite bad.

During our contract, we also asked for quotes on some custom work, but never managed to get an answer (or actual quote). Now two years into our contract, the limitations and lack of development are enough for us to find a different solution. Newcomers to the market like Rafflecopter, WooBox and PunchTab are delivering much better results for a fraction of the price

They built it keeping all users including non tech savvy guys in mind, no complains at all. Besides, their product is very customizable so makes our job even easier

Very easy to use, almost anyone can learn how to build a comprehensive promotion.

I have never been kicked out of Wildfire service. Always up and running.

Easy to perform tasks and quick to upload changes to your promotions.

They respond within a few hours and resolve any issues within 24 hours, they are super sweet!

Phone and email support were always available to us when we needed it.

Gave me a thorough rundown on everything the software does. Sometimes it is difficult to run through it all over the phone/internet, but I was able to figure it out myself.

it was really smooth, no comments

Simple to use and very effective in increasing user engagement on both social channels and website. Noticeably helped raise TOS.

• Very customer-obsessed: Their team just wants you to succeed, love them!
• Reasonable pricing: They ensured that we didn't have to break our bank to implement this, some of the competitors are extremely expensive
• High quality product: After evaluating a few products for several months, I can say with conviction that Chezuba is the best product in the space

Wildfire was a merely an adequate social media tool when it existed as a standalone, but it just couldn't compete against other players like Sprout, Falcon, and Sprinklr.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• A chance to use my skills and expertise for the good of the community.
• Ability to engage our global workforce in volunteering, which previously felt impossible

• As with any social media management tool, there is a savings on labor hours (rather than doing the manual work)
• Aggregating all content into one system creates efficiencies for content teams

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info