Likelihood to Recommend When work becomes too monotonous or in case someone is looking to divert from their regular work, taking up a project where one can volunteer with a skill they haven’t used in a while can be just the thing they need to take a break and approach their work with a new perspective. This is very refreshing indeed
Read full review OnSemble is solving a lot of problems that our organization had prior to its implementation:
We can track communication readership. We can engage with our fellow teammates through chats and recognition. We have a central location for all job-related links. We are just now delving into adding departmental pages so folks can communicate within their teams. I'm not sure of a scenario where OnSemble wouldn't be appropriate - if you have a company that needs to centralize communication, documentation, and share ideas, it's an excellent choice.
Read full review Pros They personalize volunteering experiences based on employee's skills and interests. I literally could volunteer when I want and in the way I want, making the whole Corporate volunteering program more participating Their customer support is top notch too Read full review powerful, yet simple to use, document management for sharing custom help desk form creation/submission with targeted audience integration friendly with document types (e.g., xls, pdf, doc, etc.) Read full review Cons Their presence in Australia is relatively less compared to other regions We hope this can integrate with more HRMS tools in the future Grants module is still in nascent stages Read full review Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified. Read full review Likelihood to Renew Great product and amazing customer service - we not just get the job done but they excel at what they do - no need for us to change at all
Read full review Usability They built it keeping all users including non tech savvy guys in mind, no complains at all. Besides, their product is very customizable so makes our job even easier
Read full review As a user: it's pretty intuitive and the only thing holding a user back from getting everything out of it is a lack of curiosity. As an admin: it's not super intuitive. The training and the setup process are crucial to be able to use and maintain the portal, and we still sometimes have questions.
Read full review Support Rating They respond within a few hours and resolve any issues within 24 hours, they are super sweet!
Read full review I have always been pleased with my experiences with OnSemble's Support team. First, they have a great library of articles to help me study and guide for many of my questions. But when I cannot quite comprehend, or I "run into the wall", I can be assured that I'll be contacted quickly with a pleasant voice to work through whatever my question/issue may be. Kudos to OnSemble Support!
Read full review Implementation Rating it was really smooth, no comments
Read full review Alternatives Considered Very customer-obsessed: Their team just wants you to succeed, love them! Reasonable pricing: They ensured that we didn't have to break our bank to implement this, some of the competitors are extremely expensive High quality product: After evaluating a few products for several months, I can say with conviction that Chezuba is the best product in the space Read full review The software is easy to use, customizable, and intuitive to its users
Read full review Return on Investment A chance to use my skills and expertise for the good of the community. Ability to engage our global workforce in volunteering, which previously felt impossible Read full review Streamlined documentation - positive impact. Convenient calendar and access to timeclock - positive impact. Hub for staff to gather everything they may need to successfully assist our members - positive impact. Read full review ScreenShots