OnSemble keeps us on track!
January 08, 2021
OnSemble keeps us on track!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with OnSemble
We use our OnSemble portal daily, across the entire organization. Our portal houses nearly all of the documents, forms, and logs necessary for our credit union. We need consistency in documentation across the boards in our 2 branch locations and. The document repository offered by the OnSemble portal offered exactly what we required.
- Ease of Use - with limited html or design experience, I was able to pick up building and updating in our OnSemble portal with minimal struggles.
- Customer Service and Support - Passageways employees are hands down the best, always willing to take extra time to dig in, troubleshoot, and resolve any issues in an extremely timely manner. They are always pleasant and super helpful.
- Customization - the available site of modules offered allow for a "site" that is suited for the differing needs of each business OnSemble is being used by. From calendars, to document repository, to creating content pages for staff, the possibilities for customization are almost limitless.
- Permissions - granting permissions at different levels for users is tedious - would like to see permissions simplified.
- Streamlined documentation - positive impact.
- Convenient calendar and access to timeclock - positive impact.
- Hub for staff to gather everything they may need to successfully assist our members - positive impact.
Do you think Nconnect delivers good value for the price?
Yes
Are you happy with Nconnect's feature set?
Yes
Did Nconnect live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Nconnect go as expected?
I wasn't involved with the implementation phase
Would you buy Nconnect again?
Yes