Chezuba vs. SurveySparrow

When work becomes too monotonous or in case someone is looking to divert from their regular work, taking up a project where one can volunteer with a skill they haven’t used in a while can be just the thing they need to take a break and approach their work with a new perspective. This is very refreshing indeed

Well getting surveys from clients is a hectic job (as a user we all ignore surveys all the time ) SurveySparrow comes to the rescue and provides links to forward your survey on WhatsApp, email, and so many options. You can create a copy of the survey which you created and that is very time efficient. Suppose you have 3 clients and you give them the same service you can add a variable that will simply change the name of the client and the rest of the survey stays the same no need to create a different survey, mega time saver.

• They personalize volunteering experiences based on employee's skills and interests. I literally could volunteer when I want and in the way I want, making the whole Corporate volunteering program more participating
• Their customer support is top notch too

• Creating and sending surveys is very easy and intuitive, no instructions needed. The interface is clean and inviting.
• The mobile-first interface greatly increases response rates form my experience. Filling out a survey is like text messaging on your phone.
• Surveys are more conversational in tone rather than an answer to the question style of the survey most other companies offer.
• The feature set is not as robust as some other survey software but its simplicity makes it easy to use all around.
• Customer support is very responsive.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Their presence in Australia is relatively less compared to other regions
• We hope this can integrate with more HRMS tools in the future
• Grants module is still in nascent stages

• Add custom CSS for Premium plan.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Great product and amazing customer service - we not just get the job done but they excel at what they do - no need for us to change at all

They built it keeping all users including non tech savvy guys in mind, no complains at all. Besides, their product is very customizable so makes our job even easier

User-friendly data is easy to analyze with simple tools. The customer service team is also very helpful, easy to create the survey in less than 5 minutes, engage with your clients on all possible platforms.

They respond within a few hours and resolve any issues within 24 hours, they are super sweet!

The support team is just a call away and also provides email support.

it was really smooth, no comments

• Very customer-obsessed: Their team just wants you to succeed, love them!
• Reasonable pricing: They ensured that we didn't have to break our bank to implement this, some of the competitors are extremely expensive
• High quality product: After evaluating a few products for several months, I can say with conviction that Chezuba is the best product in the space

We originally used Survey Monkey but found customer support to be unresponsive when we needed it and also the style of surveys you could create were bland and boring, leading to lower response rates. We chose Survey Sparrow for their mobile-first and chat-style survey interface because we have a mobile audience and have found they prefer this style of survey better.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• A chance to use my skills and expertise for the good of the community.
• Ability to engage our global workforce in volunteering, which previously felt impossible

• Very simple and intuitive interface.
• Easy to set-up and use - pays off quickly.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info