TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chime

    Score10 out of 10
    N/AChime is an online banking solution from the company of the same name in San Francisco, allowing users to track account balances, daily transactions, and savings from anywhere with the Chime mobile app, and get daily balance notifications and instant transaction alerts any time for use of the included Chime Visa Debit Card.N/A

    Plaid

    Score9 out of 10
    N/APlaid in San Francisco offers a suite of applications supporting banks with risk management and customer account management features. Plaid is used by digital financial apps and services like Betterment, Expensify, Microsoft and Venmo, and by banks to make it easier for consumers to connect their financial accounts with the apps and services they want to use. Plaid connects with over 11,000 financial institutions across the U.S, Canada and Europe.

    $500

    per month

    Pricing
    ChimePlaid
    Editions & Modules
    No answers on this topic
    Scale
    500+
    per month
    Test
    Free
    Launch
    Pay as you go
    Offerings
    Pricing Offerings
    ChimePlaid
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact sales team for additional pricing. There may be one-time fees, subscription fees, per-request flat fees, or payment initiation fees depending on your needs.
    More Pricing Information
    Best Alternatives
    ChimePlaid
    Small Businesses
    No answers on this topic
    Wise
    Score9.8 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChimePlaid
    Likelihood to Recommend
    1.7
    (4 ratings)
    10.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ChimePlaid
    Likelihood to Recommend
    Chime
    It is very helpful for me. It is reliable and simple to use. The Sign-up process of Chime Online Banking was simple and I was able to easily set up a direct deposit and link my bank account. It keeps me updated on every purchase I do from my account. The best thing is that it's free and has no hidden charges or paycheck fees. It has a special feature called SpotMe where they will cover your overdraft in a very neat way.
    Incentivized
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    Plaid
    Plaid is extremely well suited to be your payment API if you're a start-up looking to scale your banking connections fast and securely. Their API is fully functional upon integration. Most end-users have encountered Plaid before so it's a trusted platform for many consumers so even if you're a new app, users feel comfortable connecting their bank through Plaid.
    Incentivized
    Read full review
    Pros
    Chime
    • Ease of use
    • Simple interface within the application.
    • Helpful support, when needed.
    Incentivized
    Read full review
    Plaid
    • Plaid connects with 100s of US consumer banks.
    • Plaid continuously updates its software to meet the requirements of individual banks.
    • Plaid can get your company's payment processing up and running faster than traditional methods.
    Incentivized
    Read full review
    Cons
    Chime
    • Their CC is hard to figure out.
    • Website could be streamlined.
    Incentivized
    Read full review
    Plaid
    • Consumer feedback or troubleshooting typically comes back to us because Plaid doesn't have an easy way of re-routing support once a user encounters a problem.
    • Update timelines could be clearer when they are working on updating a connection with a certain bank.
    • The search functionality for the user to find their bank could be a little more robust.
    Incentivized
    Read full review
    Support Rating
    Chime
    When my money was stolen from my account I was told there would be an investigation between 15-45 days. They didn't investigate at all. The next day I was denied my claim after being robbed for $850.
    Read full review
    Plaid
    No answers on this topic
    Alternatives Considered
    Chime
    First of all, Chime Online Banking is really the best option for new users. The User Interface and User Experience of the Chime app are really great. There are comparatively faster money transactions with Chime Online Banking and it has no fees at all. It is more reliable. It also allows you to lock your card if it is stolen or lost which is a great feature. At last, it is more rewarding than other online banking services with a great team of customer grievances.
    Incentivized
    Read full review
    Plaid
    No answers on this topic
    Return on Investment
    Chime
    • Positive ROI by way of quick and easy transactions.
    Incentivized
    Read full review
    Plaid
    • Plaid got us up and running with most US-based and even some international banks with minimal engineering effort.
    Incentivized
    Read full review
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