ChiroTouch vs. Zoho Invoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ChiroTouch
Score 2.0 out of 10
N/A
ChiroTouch is cloud chiropractic software offering an integrated EHR software built for chiropractors, top to bottom. ChiroTouch is an integrated system for payment processing and insurance claims management.
$159
per month
Zoho Invoice
Score 9.2 out of 10
N/A
Zoho Invoice is a cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses, and accepting online payments. Key features include project billing, time tracking, reporting, customizable templates, and a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep…
$0
Per Organisation, Per Month
Pricing
ChiroTouchZoho Invoice
Editions & Modules
ChiroTouch
$159.00
per month
Free
$0
Per Organisation, Per Month
Offerings
Pricing Offerings
ChiroTouchZoho Invoice
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsZoho Invoice is a completely free product. It has no contracts, no ads, and no hidden fees
More Pricing Information
Community Pulse
ChiroTouchZoho Invoice
Best Alternatives
ChiroTouchZoho Invoice
Small Businesses

No answers on this topic

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Score 9.0 out of 10
Medium-sized Companies

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TimeCamp
TimeCamp
Score 7.0 out of 10
Enterprises

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TimeCamp
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Score 7.0 out of 10
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User Ratings
ChiroTouchZoho Invoice
Likelihood to Recommend
10.0
(5 ratings)
9.5
(13 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(2 ratings)
9.8
(3 ratings)
Availability
7.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
3.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChiroTouchZoho Invoice
Likelihood to Recommend
ChiroTouch
ChiroTouch has helped us maintain more accurate records, notes, billing, and the text reminders help to ensure the patients remember their appointment which keeps our numbers good.
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Zoho
Zoho Invoice streamlines invoicing, payments, and customer interactions, improving financial health and saving time, money, and energy. It ensures billing accuracy, reduces errors, and streamlines client billing by tracking goals and streamlining invoice generation. Zoho Invoice focuses on automation and invocation management to efficiently complete multiple tasks. Zoho Invoice has all the features needed for an invoicing system, but it could be better at integrating with other CRM platforms and simplifying taxation.
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Pros
ChiroTouch
  • Allows for a lot of customization that can make the software work well for small and large practices
  • Can really replace anything you would normally put in a paper chart or use other programs for, with a few exceptions.
  • Manages all your patient data in one place
  • Uses iPad apps as well as desktop applications
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Zoho
  • Multiple payment platforms integrated for ease of client payment.
  • You can create different hourly rates for various tasks or individuals within an organization.
  • You can attach files to your invoices.
  • Clients get their very own log-in.
  • Ability to create credit notes.
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Cons
ChiroTouch
  • There is quite a bit to learn, even if you have experience with other EHR systems like I did, and required our staff and providers time and patience to get accustomed to it. It may be helpful for the Chirotouch team to develop a curriculum of sorts to navigate practices through learning the system in a logical way.
  • The EHR system is higher in price than other comparable systems, especially with all the add-ons - it would be nice if Chirotouch were a little more transparent about what you get when purchasing the item off the shelf, and, more importantly, what features are not included without a package upgrade.
  • The graphic layout and color scheme isn't as "pretty" as other EHR systems I've worked with, and actually looks quite outdated. It might be worthwhile for Chirotouch to work with graphic designers to make the interface a little more aesthetically pleasing.
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Zoho
  • Time tracking, though easy enough, could be simplified. Having the ability to change default settings when entering time could save a few keystrokes.
  • The ability to automatically take unbilled hours and pull into a new invoice seems to be there, but it is a bit cumbersome. It also defaults to too much detail. Having the ability to customize would be great.
  • The ability to auto-BCC yourself on all invoices sent out would be a nice feature.
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Likelihood to Renew
ChiroTouch
ChiroTouch has the best customer service I have ever dealt with. They software literally makes my life easier and the office runs smoothly
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Zoho
No answers on this topic
Usability
ChiroTouch
It is fine once it is up and running, but the customization takes a long time, does not have some things setup in advance that seem very straight forward, and for most people the learning curve is very high for learning the system even once it is properly setup and customized. However, it is "fine" not particularly impressive. Additionally, their customer support and training is substandard.
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Zoho
Zoho invoice has changed my expectations of what services like this can be. Providing something as simple as invoicing for small businesses who are struggling to find places to cut costs at such a reasonable rate is life-changing for some businesses. I know it was for mine. We saved so much that we did not have to cut in other areas. That has helped to keep us in business and grow it as well.
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Reliability and Availability
ChiroTouch
Sometimes we get weird error messages. We have been having a problem with our check-in computer and ChiroTouch hasn't been able to figure out the problem
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Zoho
No answers on this topic
Performance
ChiroTouch
Generally we never have problems with speed. If we have, it's been because we needed to perform software updates, and then it went back to working quickly.
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Zoho
No answers on this topic
Support Rating
ChiroTouch
A+ Customer Support in all areas of ChiroTouch!
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Zoho
No answers on this topic
Online Training
ChiroTouch
The particular person we were assigned was not very well versed in the software. Several things we asked about we were told we not possible, and then I later figure out how to do them by myself after getting to know the software. I guess that is what comes from trainers who use the system in theory but not in an actual office. They are basically reading off a script that guides you how to set things up, nothing more. If she didn't know the answer, she didn't research it, she just told us it wasn't possible. However, it was a multi-session training spread out over a couple weeks and they did walk you through all the basics. It does take a lot of customization, so this was appreciated. It would have been very intimidating to do without guided support sessions.
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Zoho
No answers on this topic
Implementation Rating
ChiroTouch
If you are not happy with your trainer, ask for someone new.
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Zoho
No answers on this topic
Alternatives Considered
ChiroTouch
We had been using medisoft before and it wasn't organized enough or clear enough for insurance billing, coding and doctors notes. Chirotouch solved all of these problems with the additional bonus of being customizable
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Zoho
Google Drive stored my invoices in one accessible location but required more time and maintenance. I didn't want to invest the time into building out sheet functions to carry over figures across sheets, so I researched invoicing options. I am already a fan of Zoho services, so it was an easy decision to try out their Invoicing site. Same login, the same level of support, free trial. No risk! I was pleased to find the solution on my first try.
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Scalability
ChiroTouch
It's reliable, though occasionally has connectivity issues. Their support says it's our computing issue, not the software, but we don't have similar problems with other software. Definitely needs to be backed up daily. We use ChiroTouch's backup and it works well
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Zoho
No answers on this topic
Return on Investment
ChiroTouch
  • ChiroTouch helps cut out errors that cause delays in insurance payments which is always good for the bottom line.
  • ChiroTouch's scheduling and text reminders help us keep the patient notified of upcoming appointments.
  • We love the feature that allows us to set it and forget it ex: retention texts, b-day texts, mass notification texts.
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Zoho
  • Zoho Invoice has created a positive impact by allowing us to successfully organize and track online payments and invoices.
  • Zoho Invoice has saved us both time and money by making our invoicing business processes automatic and effortless.
  • Zoho Invoice has created a positive return on our investment many times over. It's increased business functions to help generate more profits in shorter periods of time.
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ScreenShots

Zoho Invoice Screenshots

Screenshot of 100% free invoicing software designed for small business owners & freelancers.Screenshot of Customize the look and feel of your invoices to provide a consistent and professional outlook.Screenshot of Add tasks, invite users, track the time worked for each project, and bill your clients just the way you want.Screenshot of Get real-time insights into sales, receivables, expenses, and projects with a host of built-in reports.Screenshot of Get a quick snapshot of your business health and know your monthly sales, current and overdue invoices, payments collected, your top expenses, and more.Screenshot of Create and share invoices, record payments, look up customers' details or past invoice history even if you're away from your desk.