What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 5 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
Cloud Data Integration
Cin7
Feature Set Not Supported
N/A
8.1
elastic.io Integration Platform
81%
elastic.io Integration Platform ranks higher in 5/5 features
elastic.io Integration Platform ranks higher in 5/5 features
Pre-built connectors
N/A
0 Ratings
7.2
72%
2 Ratings
Connector modification
N/A
0 Ratings
9.1
91%
2 Ratings
Support for real-time and batch integration
N/A
0 Ratings
8.1
81%
2 Ratings
Data security features
N/A
0 Ratings
7.4
74%
2 Ratings
Monitoring console
N/A
0 Ratings
8.7
87%
2 Ratings
Attribute Ratings
- elastic.io Integration Platform is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.8
Cin7
78%
2 Ratings
8.0
elastic.io Integration Platform
80%
2 Ratings
Support Rating
8.9
Cin7
89%
4 Ratings
elastic.io Integration Platform
N/A
0 Ratings
Likelihood to Recommend
Cin7
Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.

Verified User
Manager in Corporate
Arts and Crafts Company, 1-10 employeeselastic.io Integration Platform
elastic.io Integration Platform is well suited for developers already leveraging the Elastic Search cluster, who want to automate and simplify add-on integrations. If developers are streaming data between plugins and want to have event-based batching, this is a great product to do that, albeit a paid solution, it can enhance your deployment and automation of ES plugins.

Verified User
Engineer in Engineering
Telecommunications Company, 51-200 employeesPros
Cin7
- Powerful reporting that can be customized to fit your needs.
- Tons of integrations that help you get up and running quickly.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
elastic.io Integration Platform
- Unlike other integration platforms, using and implementing elastic.io is fairly simple and intuitive
- You do not need to worry about scaling since it is taken care by the platform itself
- Developing new connectors isn't complicated

Verified User
Consultant in Professional Services
Computer Software Company, 1001-5000 employeesCons
Cin7
- Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
- Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
- We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.

Verified User
Manager in Corporate
Arts and Crafts Company, 1-10 employeeselastic.io Integration Platform
- Paid solutions are always challenging when the tool itself is free
- Available training for this paid solution

Verified User
Engineer in Engineering
Telecommunications Company, 51-200 employeesPricing Details
Cin7
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$295 per month
Cin7 Editions & Modules
Edition
Ecommerce | $2951 |
---|---|
Wholesale | $2951 |
Multichannel | $4501 |
Ecommerce Plus | $4951 |
Wholesale Plus | $4951 |
Multichannel Plus | $6501 |
- per month
Additional Pricing Details
—elastic.io Integration Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0 Contact elastic.io for estimation
elastic.io Integration Platform Editions & Modules
On-premise Edition
Dedicated | $01 |
---|
- Contact elastic.io for estimation
SaaS Edition
Lean | $5991 |
---|---|
Professional | $1,1991 |
Enterprise | $2,2791 |
- per buyer
Additional Pricing Details
—Support Rating
Cin7
Cin7 8.9
Based on 4 answers
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
elastic.io Integration Platform
No score
No answers yet
No answers on this topic
Alternatives Considered
Cin7
As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.

Verified User
Manager in Corporate
Arts and Crafts Company, 1-10 employeeselastic.io Integration Platform

Verified User
Consultant in Professional Services
Computer Software Company, 1001-5000 employeesReturn on Investment
Cin7
- Improved inventory accuracy across all channels.
- Sales gains from always showing products as in stock.
Head of Marketing
molly muttConsumer Goods, 1-10 employees
elastic.io Integration Platform
- If your datasets are diverse and could use automation, this will bring good ROI for time spent

Verified User
Engineer in Engineering
Telecommunications Company, 51-200 employees