What users are saying about
5 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 10 out of 100

Feature Set Ratings

    Cloud Data Integration

    Cin7

    Feature Set Not Supported
    N/A
    8.1

    elastic.io Integration Platform

    81%
    elastic.io Integration Platform ranks higher in 5/5 features

    Pre-built connectors

    N/A
    0 Ratings
    7.2
    72%
    2 Ratings

    Connector modification

    N/A
    0 Ratings
    9.1
    91%
    2 Ratings

    Support for real-time and batch integration

    N/A
    0 Ratings
    8.1
    81%
    2 Ratings

    Data security features

    N/A
    0 Ratings
    7.4
    74%
    2 Ratings

    Monitoring console

    N/A
    0 Ratings
    8.7
    87%
    2 Ratings

    Attribute Ratings

    • elastic.io Integration Platform is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.8

    Cin7

    78%
    2 Ratings
    8.0

    elastic.io Integration Platform

    80%
    2 Ratings

    Support Rating

    8.9

    Cin7

    89%
    4 Ratings

    elastic.io Integration Platform

    N/A
    0 Ratings

    Likelihood to Recommend

    Cin7

    Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.
    Anonymous | TrustRadius Reviewer

    elastic.io Integration Platform

    elastic.io Integration Platform is well suited for developers already leveraging the Elastic Search cluster, who want to automate and simplify add-on integrations. If developers are streaming data between plugins and want to have event-based batching, this is a great product to do that, albeit a paid solution, it can enhance your deployment and automation of ES plugins.
    Anonymous | TrustRadius Reviewer

    Pros

    Cin7

    • Powerful reporting that can be customized to fit your needs.
    • Tons of integrations that help you get up and running quickly.
    Charles Combs | TrustRadius Reviewer

    elastic.io Integration Platform

    • Unlike other integration platforms, using and implementing elastic.io is fairly simple and intuitive
    • You do not need to worry about scaling since it is taken care by the platform itself
    • Developing new connectors isn't complicated
    Anonymous | TrustRadius Reviewer

    Cons

    Cin7

    • Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
    • Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
    • We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
    Anonymous | TrustRadius Reviewer

    elastic.io Integration Platform

    • Paid solutions are always challenging when the tool itself is free
    • Available training for this paid solution
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cin7

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $295 per month

    Cin7 Editions & Modules

    Edition
    Ecommerce$2951
    Wholesale$2951
    Multichannel$4501
    Ecommerce Plus$4951
    Wholesale Plus$4951
    Multichannel Plus$6501
    1. per month
    Additional Pricing Details

    elastic.io Integration Platform

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0 Contact elastic.io for estimation

    elastic.io Integration Platform Editions & Modules

    On-premise Edition
    Dedicated$01
    1. Contact elastic.io for estimation
    SaaS Edition
    Lean$5991
    Professional$1,1991
    Enterprise$2,2791
    1. per buyer
    Additional Pricing Details

    Support Rating

    Cin7

    Cin7 8.9
    Based on 4 answers
    The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
    Charles Combs | TrustRadius Reviewer

    elastic.io Integration Platform

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cin7

    As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
    Anonymous | TrustRadius Reviewer

    elastic.io Integration Platform

    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cin7

    • Improved inventory accuracy across all channels.
    • Sales gains from always showing products as in stock.
    Charles Combs | TrustRadius Reviewer

    elastic.io Integration Platform

    • If your datasets are diverse and could use automation, this will bring good ROI for time spent
    Anonymous | TrustRadius Reviewer

    Screenshots

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