Cin7 vs elastic.io Integration Platform

Likelihood to Recommend

Cin7 is great because a business can set up quickly without having to invest in hardware/servers, and the business does not need to be concerned about backing up data. Cin7 software is easy and intuitive to use. The pricing was competitive for cloud-based software that can be customized to each business. The software is constantly updated so a business does not have to worry about paying for updates or paying a large lump sum to purchase new updated software. However, Cin7 is able to increase its fees at any time. We experienced a significant price increase after 1 year. With purchased software, a business would not have to worry about unexpected pricing changes. Cin7 offers a useful integration with BigCommerce. Unfortunately, their own B2B website is lacking in features and ultimately not useful to our company. Cin7 does not provide the most useful customer service, as they only offer paid access to phone support. Most of our issue with the software were caused by updates in the software that were not announced, and they could only be fixed via email or tickets the next day.

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Verified User

Manager in Corporate

Arts and Crafts Company, 1-10 employees

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elastic.io Integration Platform is well suited for developers already leveraging the Elastic Search cluster, who want to automate and simplify add-on integrations. If developers are streaming data between plugins and want to have event-based batching, this is a great product to do that, albeit a paid solution, it can enhance your deployment and automation of ES plugins.

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Verified User

Engineer in Engineering

Telecommunications Company, 51-200 employees

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Feature Rating Comparison

Cin7

elastic.io Integration Platform

Pre-built connectors

Connector modification

Support for real-time and batch integration

Data security features

Monitoring console

Pros

Powerful reporting that can be customized to fit your needs.
Tons of integrations that help you get up and running quickly.

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Charles Combs

Head of Marketing

molly muttConsumer Goods, 1-10 employees

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Unlike other integration platforms, using and implementing elastic.io is fairly simple and intuitive
You do not need to worry about scaling since it is taken care by the platform itself
Developing new connectors isn't complicated

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Verified User

Consultant in Professional Services

Computer Software Company, 1001-5000 employees

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Cons

Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.

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Verified User

Manager in Corporate

Arts and Crafts Company, 1-10 employees

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Paid solutions are always challenging when the tool itself is free
Available training for this paid solution

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Verified User

Engineer in Engineering

Telecommunications Company, 51-200 employees

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Support Rating

Cin7 8.2

Based on 4 answers

The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.

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Charles Combs

Head of Marketing

molly muttConsumer Goods, 1-10 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.

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Verified User

Manager in Corporate

Arts and Crafts Company, 1-10 employees

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Verified User

Consultant in Professional Services

Computer Software Company, 1001-5000 employees

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Return on Investment

Improved inventory accuracy across all channels.
Sales gains from always showing products as in stock.

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Charles Combs

Head of Marketing

molly muttConsumer Goods, 1-10 employees

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If your datasets are diverse and could use automation, this will bring good ROI for time spent

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Verified User

Engineer in Engineering

Telecommunications Company, 51-200 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cin7 Editions & Modules

Edition

Ecommerce	$295¹
Wholesale	$295¹
Multichannel	$450¹
Ecommerce Plus	$495¹
Wholesale Plus	$495¹
Multichannel Plus	$650¹

per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

elastic.io Integration Platform Editions & Modules

On-premise Edition

Dedicated	$0¹

Contact elastic.io for estimation

SaaS Edition

Lean	$599¹
Professional	$1,199¹
Enterprise	$2,279¹

per buyer

Additional Pricing Details

—

Rating Summary

Cin7

elastic.io Integration Platform

Cin7

elastic.io Integration Platform

Cin7 vs elastic.io Integration Platform

Cin7

elastic.io Integration Platform

Feature Rating Comparison

Cloud Data Integration

Pre-built connectors

Connector modification

Support for real-time and batch integration

Data security features

Monitoring console

Pros

Cons

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Cin7 Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

elastic.io Integration Platform Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Support Rating

Add comparison