TrustRadius

CINNOX vs. Nextiva Customer Experience

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CINNOX
Score 0.0 out of 10
N/A
CINNOX is a SaaS platform designed to elevate customer and staff experiences with omnichannel engagement and analytics solutions. It helps businesses to CONNECT, ORCHESTRATE, and EVALUATE all of their customers’ conversational interactions in order to deliver seamless humanised customer engagement that delights and exceeds expectations.N/A
Nextiva Customer Experience
Score 9.7 out of 10
N/A
Nextiva centralizes customer information by giving key teams access to customer interactions, history, and call transcriptions with their customer experience plugin. By uploading contacts from systems like Google Contacts or Microsoft Outlook, Nextiva brings talk, text, chat, and video together in a single place and enables users to send automatic surveys after any interaction with customers. Responses are displayed directly in the continuous conversation. The plugin also displays real-time…N/A
Pricing
CINNOXNextiva Customer Experience
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CINNOXNextiva Customer Experience
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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User Ratings
CINNOXNextiva Customer Experience
Likelihood to Recommend
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CINNOXNextiva Customer Experience
Likelihood to Recommend
M800 Limited (Cinnox)
No answers on this topic
Nextiva
Wish I could remember details, perhaps I would if this survey came sooner to the date we implemented the system. Just know it was easier than the last system we used
Verified User
Anonymous
Read full review
Alternatives Considered
M800 Limited (Cinnox)
No answers on this topic
Nextiva
They were both equally easy to work with, I just had to call the past company too many times because their system was complicated. We don't have that issue with Nextiva.
Verified User
Anonymous
Read full review
ScreenShots

CINNOX Screenshots

Screenshot of Easily track performance and resources to keep the business agile with the full scope of your business communications in one placeScreenshot of Let customers connect with your business on any channel they prefer, and keep the conversation going from channel to channel with a unified interface and communication recordsScreenshot of Unify offline and online calls in one. Upload your own video ads to play during callsScreenshot of Protect your business with a flexible and advanced range of security settings and standardsScreenshot of See how well you are doing and create strategies for growth with data-backed analysis, rich insights and reportingScreenshot of See how well you are doing and create strategies for growth with data-backed analysis, rich insights and reporting