What users are saying about
5 Ratings
14 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Attribute Ratings

  • CiraSync is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.7

CiraSync

97%
4 Ratings
5.3

Cloze

53%
4 Ratings

Support Rating

8.5

CiraSync

85%
5 Ratings
8.0

Cloze

80%
1 Rating

Likelihood to Recommend

CiraSync

CiraSync is well suited to syncing company contacts into the Outlook user's mailbox. This could allow for calling with an IP phone, or from a cell phone.It's also well suited to syncing Calendars and Notes into the Outlook user's mailbox, where they do not already have permission on the calendar. However, to avoid confusion it is better not to duplicate calendars when the user can see them from Outlook.
Anonymous | TrustRadius Reviewer

Cloze

It's ok for personal use but for business use, it is begging to become a terrible system. We used it for 5 years and after that, we have decided to move to a different system, upon export of the information we started looking at and our database of contacts was so messed up with contacts merged together that don't belong together. So as our database was so corrupted we had to start over with new contact lists and rebuild everything again. I would not recommend this software unless you have your own IT department that can fix things themselves.
Anonymous | TrustRadius Reviewer

Pros

CiraSync

  • Share important information with your staff consistently, easily and quickly. Regardless of their geographic location.
  • Friendly, easy to use user interface that makes managing complex rules of which information you want sent to subsets of people very easy to manage.
  • A very responsive support team. They get back to you quickly and you typically have a solution or answer in one iteration.
Anonymous | TrustRadius Reviewer

Cloze

  • Contact management
  • Contact enrichment
  • Email management
Anonymous | TrustRadius Reviewer

Cons

CiraSync

  • I'd like to see a few different options regarding licensing option.
Anonymous | TrustRadius Reviewer

Cloze

  • Not good as a comprehensive project management tool.
Anonymous | TrustRadius Reviewer

Pricing Details

CiraSync

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$1 per month

CiraSync Editions & Modules

Edition
Enterprise Edition$11
  1. per user, per month
Additional Pricing Details

Cloze

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cloze Editions & Modules

Additional Pricing Details

Support Rating

CiraSync

CiraSync 8.5
Based on 5 answers
The documentation isn't the most robust. Most support sites are very detailed and easily searchable.
Anonymous | TrustRadius Reviewer

Cloze

Cloze 8.0
Based on 1 answer
The ONLY issue that I have is there is ZERO phone customer service or training. Everything is done online or via email, which sucks in my opinion, but they always do get back to you.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CiraSync

We tried 4Team Sync2 Cloud and also itrezzo. While we were not able to justify installing a server, installing a cloud app from the Microsoft store was easy and fit our business needs.
Anonymous | TrustRadius Reviewer

Cloze

They don't, they say they are a personal contact manager but I believe they are wanting large companies that have their own IT Departments as they don't really offer that good of support in my opinion and they do not have phone support. I wouldn't recommend this software to anyone for personal or business.
Anonymous | TrustRadius Reviewer

Return on Investment

CiraSync

  • It is difficult to capture specific dollar based ROI in this circumstance. Anecdotally, when it is 3 a.m. and I get an urgent call about an emergent issue at a remote location -- at my fingertips and the fingertips of everyone I work with are the names and phones numbers of our important contacts, site codes that we need to relay to emergency services, and other important information. I don't waste time searching for a piece of paper. I don't worry whether the next person I'm calling has a different site code or phone number. The data is readily available and consistent with all employees.
Anonymous | TrustRadius Reviewer

Cloze

  • Easy to enrich the information related to a specific contact in an automated way
  • Knowing when recipients receive and read their emails
  • Save time building the CRM
Anonymous | TrustRadius Reviewer

Add comparison