Cisco Business Edition 7000 vs TigerText

Likelihood to Recommend

I use my IP phone and video app a lot to hold meetings with co-workers and talk to suppliers and the support service I provide. The BE7000's call manager is great and can be expanded according to the company's demand. In a single server, it is possible to have many, many services related to communication instead of hiring different solutions from different manufacturers. The advantage is having a unique support contract to manage and also savings in the data center rack. It is totally recommended to everyone who is looking for something simplified, safe, and with great collaboration features.

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Gabriela Duarte

Analista de sistema

GerdauMining & Metals, 501-1000 employees

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TigerText is helpful to an extent. I know my messages and photos are secure, which protects patient information, but it is difficult for them to use the program with me, and I rely on constant communication to provide services.

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Verified User

Director in Information Technology

Hospital & Health Care Company, 51-200 employees

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Feature Rating Comparison

Cisco Business Edition 7000

TigerText

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Cisco Business Edition 7000

TigerText

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Cisco Business Edition 7000

TigerText

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

All in one platform that includes all the Cisco UC services in one appliance.
All the services are ready to use and preconfigured.
Tools available improve productivity and user experience.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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The product works great on its own.
There is a free trail version that you can use to test if the product will work for your needs.
Installation is quite easy on the device as well.

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Joshua Horne

Lab and Technology Coordinator

Louisiana Tech UniversityHigher Education, 1001-5000 employees

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Cons

Licensing should be easy and collaborative.
Management interface should be provided with redundancy.
I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.

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Verified User

Engineer in Customer Service

Telecommunications Company, 5001-10,000 employees

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Tiger Text can be difficult to install
Not user friendly
Needs 2 apps on your phone to work

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Verified User

Professional in Other

Hospital & Health Care Company, 5001-10,000 employees

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Support Rating

No score

No answers yet

No answers on this topic

TigerText 9.0

Based on 2 answers

Support has been top-notch. The only additional recommendation that I'd give is to create video walkthroughs of some of the basic functionality. That would have gotten us up and operating much faster than having to poke around with the product--it was a sort of trial-and-error.

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Verified User

Director in Information Technology

Hospital & Health Care Company, 51-200 employees

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Alternatives Considered

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

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Verified User

Consultant in Information Technology

Telecommunications Company, 10,001+ employees

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This stacks up well against its competitors because this is what is mostly used in the hospitals today. So when students have use and experience with this program, they are ready when they come across it in the real world job. We feel that this experience is invaluable and helps students fit into their positions better when they go into their work environments.

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Joshua Horne

Lab and Technology Coordinator

Louisiana Tech UniversityHigher Education, 1001-5000 employees

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Return on Investment

We were able to sell it to many customers and has proved beneficial always.
Less number of complaints.
Amazing support from Cisco TAC.

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Ujjwal Goel

Senior Build & Design Consultant

BTTelecommunications, 10,001+ employees

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Helps to improve communication
Helps to maintain confidentiality
Helps to improve efficiency of communication

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Verified User

Professional in Other

Hospital & Health Care Company, 5001-10,000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Rating Summary

Cisco Business Edition 7000

TigerText

Cisco Business Edition 7000

TigerText