What users are saying about
11 Ratings
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Score 7.8 out of 100
32 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Cisco CWS

Remote and telework but not for onsite filtering.
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

Zscaler Internet Access

Zscaler Internet Access is suited very well where company is very big and distributed across the world and have lot of users in different part of the world accessing the net.It is less appropriate for a small company and cost wise unviable for them if users are less.
Anonymous | TrustRadius Reviewer

Pros

Cisco CWS

  • Flexibility
  • Scalable
  • Ease of administration
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

Zscaler Internet Access

  • Since it's cloud-based, it's completely on-demand and scalable without any additional hardware required.
  • Deployment is fairly straightforward.
  • Customer support is prompt and tickets are resolved in a quick turnaround time.
Raman Ahuja | TrustRadius Reviewer

Cons

Cisco CWS

  • Intuitiveness of the UI
  • Real time reporting
  • Report detail
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

Zscaler Internet Access

  • Filtering through the logging can be a bit troublesome.
  • I can't remember the exact reason but we preferred to do an IPSEC tunnel back to Zscaler but instead had to use a GRE Tunnel
  • The reporting feature could use some improvement. Clean, clear reports would be nice.
Cody Plassmeyer | TrustRadius Reviewer

Usability

Cisco CWS

No score
No answers yet
No answers on this topic

Zscaler Internet Access

Zscaler Internet Access 9.0
Based on 1 answer
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
Raman Ahuja | TrustRadius Reviewer

Support Rating

Cisco CWS

No score
No answers yet
No answers on this topic

Zscaler Internet Access

Zscaler Internet Access 8.1
Based on 5 answers
While overall support was always nice and polite, most of the time it was hard to reach them and it took awhile for them to respond back in urgent cases. It was probably an isolated case but, still, it's hard to manage a tool without proper support from the vendor when in need.
Samuel Hadid | TrustRadius Reviewer

Alternatives Considered

Cisco CWS

CWS is on par with Forcepoint cloud web security. It offers flexibility and scalability.
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

Zscaler Internet Access

I have previously used Websense and Bluecoat, both with mixed results. Zscaler is the superior product if for no other reason that is far easier to deploy and manage
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco CWS

  • Increased security
  • Decrease in number of infections
Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

Zscaler Internet Access

  • Zscaler is helping to track productivity.
  • Zscaler is helping us monitor bandwidth usage to sites that are less involved with the business.
  • Zscaler took 2-4 members of our team a substantial amount of time to get all of the details hammered out.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco CWS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zscaler Internet Access

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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