What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 10 reviews and ratings
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 49 reviews and ratings
Attribute Ratings
- Cisco CloudLock is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.3
Cisco CloudLock
93%
4 Ratings

8.7
Zscaler Internet Access
87%
16 Ratings
Likelihood to Renew

Cisco CloudLock
N/A
0 Ratings

9.0
Zscaler Internet Access
90%
1 Rating
Usability

Cisco CloudLock
N/A
0 Ratings

9.0
Zscaler Internet Access
90%
1 Rating
Support Rating

10.0
Cisco CloudLock
100%
2 Ratings

8.1
Zscaler Internet Access
81%
8 Ratings
Likelihood to Recommend
Cisco CloudLock
Cisco Cloudlock is a good fit for my organization consisting of 150 end users. While we have a small office product that can expand to cover any size organization, I would assume the overhead to monitor would increase. While my organization's business is in real estate, I would highly recommend this for all businesses that handle sensitive and private data. Being able to monitor our cloud infrastructure has allowed our security team to be more flexible in allowing approved users access as well.
Network System Administrator
American Realty AdvisorsReal Estate, 51-200 employees
Zscaler Internet Access
[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
Chief Information Officer
Polcom GroupConstruction, 501-1000 employees
Pros
Cisco CloudLock
- Cisco CloudLock offers a remote access options, very efficient and standard.
- Robust data security and monitoring of the sensitive database.
- Has an excellent self service, which is an option for quick operational progress.
Data Specialist
Equitable BankBanking, 1001-5000 employees
Zscaler Internet Access
- Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
- Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
- Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.

Verified User
Consultant in Information Technology
Computer & Network Security Company, 11-50 employeesCons
Cisco CloudLock
- Although alert mechanism is good but it delays a bit.
- For implementation of DLP we had to hire a expert it took a lot of time to set up.
- Support [in my experience] is not good.
Assistant System Engineer
Tata Consultancy ServicesInformation Technology & Services, 10,001+ employees
Zscaler Internet Access
- Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
- Pricing is not transparent and quote based.
- Access to websites is a little too slow with Zscaler monitoring on.
Associate Consultant
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Pricing Details
Cisco CloudLock
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Zscaler Internet Access
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco CloudLock
No score
No answers yet
No answers on this topic
Zscaler Internet Access
Zscaler Internet Access 9.0
Based on 1 answer
The overall conclusion of the review is good. Zscalar have some limitations which will surely resolved in the updates provided by company from time to time. The best part is that it doesnt reduce the speed of internet.
Manager Key Accounts- International Business
Dabur India LimitedImport & Export, 5001-10,000 employees
Usability
Cisco CloudLock
No score
No answers yet
No answers on this topic
Zscaler Internet Access
Zscaler Internet Access 9.0
Based on 1 answer
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
Associate Consultant
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Support Rating
Cisco CloudLock
Cisco CloudLock 10.0
Based on 2 answers
They are very quick to respond and go the extra mile to help address our issues. That said, we've only needed them at the early stages of implementation for support help and occasionally when we want to do a full re-scan of our site. They are very flexible in working with us on the timing of such scans.

Verified User
Analyst in Information Technology
Higher Education Company, 1001-5000 employeesZscaler Internet Access
Zscaler Internet Access 8.1
Based on 8 answers
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
IT Network Specialist
Central Electric Power CooperativeUtilities, 51-200 employees
Alternatives Considered
Cisco CloudLock
We have not used other cloud security products. While choosing a product a large factor was the current and future integrations with other Cisco security stack products. While this product is not the most affordable, the security provided to the organization and client data is well worth the investment. We use SecureX to integrate and perform automated responses.
Network System Administrator
American Realty AdvisorsReal Estate, 51-200 employees
Zscaler Internet Access
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesReturn on Investment
Cisco CloudLock
- Cisco CloudLock makes the sensitive content more secure, easily monitored and operations are always functional.
- Further, Cisco CloudLock has an automatic notification option, that makes investors understand when things are not well operational.
- Finally, Cisco CloudLock supports the self-service workflow or operations, making the company more friendly and flowing.
Data Specialist
Equitable BankBanking, 1001-5000 employees
Zscaler Internet Access
- ROI is there and it is safeguarding the data and user access to net.
- Being a cloud based can be scaled up when required.
- Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.

Verified User
Engineer in Information Technology
Oil & Energy Company, 10,001+ employees