Cisco CloudLock vs Zscaler Internet Access

Likelihood to Recommend

Cisco CloudLock is well suited to anyone that needs to monitor their Google Drive for certain types of data, especially if they don't have a lot of IT staff or a SOC to support it. It is less useful as an overall G Suite security solution. I also can't speak to the non-G Suite integrations (AWS, etc.) that they offer. Having our users be able to use Google Drive helps us ensure they aren't off on third-party services like Dropbox. Monitoring it ensures it is used as we intend.

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Verified User

Analyst in Information Technology

Higher Education Company, 1001-5000 employees

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[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.

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Wojciech Poludniewski

Chief Information Officer

Polcom GroupConstruction, 501-1000 employees

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Pros

Self-service workflows
DLP detection with low false positives
Good interface for managing incidents
Locate and take action on any files within our G Suite implementation

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Verified User

Analyst in Information Technology

Higher Education Company, 1001-5000 employees

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Speed - get access to your company tools without any hiccups or delay.
Secure - keeping data protected for the company and allowing access only to authorized people.
Ease of deployment - minimal setup needed and little to none connectivity issues.

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Verified User

Director in Sales

Computer Software Company, 1001-5000 employees

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Cons

The security event notifications don't come as quickly as I would like

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Verified User

Analyst in Information Technology

Higher Education Company, 1001-5000 employees

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Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
Pricing is not transparent and quote based.
Access to websites is a little too slow with Zscaler monitoring on.

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Raman Ahuja

Associate Consultant

Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

Zscaler Internet Access 9.0

Based on 1 answer

Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.

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Raman Ahuja

Associate Consultant

Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees

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Support Rating

Cisco CloudLock 10.0

Based on 2 answers

They are very quick to respond and go the extra mile to help address our issues. That said, we've only needed them at the early stages of implementation for support help and occasionally when we want to do a full re-scan of our site. They are very flexible in working with us on the timing of such scans.

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Verified User

Analyst in Information Technology

Higher Education Company, 1001-5000 employees

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Zscaler Internet Access 8.1

Based on 5 answers

I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.

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Cody Plassmeyer

IT Network Specialist

Central Electric Power CooperativeUtilities, 51-200 employees

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Alternatives Considered

No answers on this topic

The Zscaler solution was selected in order to fulfill the needs of the variety of networks that we manage since the device requirements are so varied. Also, it was required to be as transparent and non-intrusive as possible to improve efficiency. Also, the basic implementation was simple and fast enough

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Samuel Hadid

IT Security Engineer

SofttekHealth, Wellness and Fitness, 10,001+ employees

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Return on Investment

Audit compliance around sensitive data
Protecting against accidental exposure
Help IT Operations triage of other Google Drive related issues

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Verified User

Analyst in Information Technology

Higher Education Company, 1001-5000 employees

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ROI is there and it is safeguarding the data and user access to net.
Being a cloud based can be scaled up when required.
Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.

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Verified User

Engineer in Information Technology

Oil & Energy Company, 10,001+ employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cisco CloudLock

Zscaler Internet Access

Likelihood to Recommend

Cisco CloudLock

Zscaler Internet Access

Pros

Cisco CloudLock

Zscaler Internet Access

Cons

Cisco CloudLock

Zscaler Internet Access

Usability

Cisco CloudLock

Zscaler Internet Access

Support Rating

Cisco CloudLock

Zscaler Internet Access

Alternatives Considered

Cisco CloudLock

Zscaler Internet Access

Return on Investment

Cisco CloudLock

Zscaler Internet Access

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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