Cisco Duo vs. F5 Distributed Cloud Authentication Intelligence

Cisco Duois is well suited in all kinds of scenarios where you need to ensure proper security measurements, I think. We can't just rely on our passwords only, as they can be easily stolen through phishing or data breaches thus keeping multi factor authentication is quite essential. I always prefer MFA or at least 2FA for any critical system.

Incentivized

I think if the analytics was more developed this would be an even better product and a 10/10. There should be more transparency with the results with backing of Data

Incentivized

• So outside the obvious of multifactor and it being important, one thing I really like about DUO is the integrations and the options it has for integrations are pretty great. And I'd say versatile. I use Cisco ICE as well and I find I'm more most impressed with Cisco Duo specifically with the weird applications we could come up with for it in using it. So I had say the versatility of authentication and other AAA factors with the Cisco duo are why we like it so much.

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• Uses a cookie which helps with analytics tracking
• Partnership with Chase is really strong
• Looks to connect the 2 organizations (Southwest and Chase)

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• Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
• They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
• More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.

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• Analytics is a HUGE place for improvement. We had to set up the analytics on our end via tagging with the cookie that gets put into the file. We also don't really have many updates with DETAIL on the analytics that f5 provides us

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There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward

Incentivized

La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.

Incentivized

In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.

We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.

I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.

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There was no in person training but checking the box was the only way I could complete all of the questions.

This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.

Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.

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It's easier to deploy. When comparing the quality of technical support, Duo Security is the preferred option. Duo has better integration options for out-to-the-box on-premise and cloud applications. The dashboard brings you more reports, and the access event logging is very complete. The quality of end-user training and documentation is superior. I think the relation price vs. value Cisco Secure Access by Duo has the best rating: service & support, integration & deployment, licensing, and capability.

Incentivized

So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.

• Very positive ROI given it is inexpensive for a small group and helps us secure our most valuable IT assets.
• Lack of extreme policy granularity results in higher administrative overhead, as there is no middle ground (i.e. MFA every time or not at all).

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• Higher Chase Credit card application rate

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