Cisco Intersight vs. MEGA HOPEX Platform

It is highly suited for an organisation pushing for a standardised and centralised configuration of settings using policies, profiles and templates. It is highly suited for customers used to legacy UMM that need to refresh their environment, but instead of deploying them in UMM (which is still possible), to take the time and effort to learn Cisco Intersight Infrastructure Service and IMM as well as familiarise themselves with the differences between UMM and IMM, and the issues in UMM which IMM addresses and improves upon. We deployed in UMM initially then transitioned to IMM with the transition too. I cannot think of a scenario where Cisco Intersight Infrastructure Service would not be suited. Even for small-scale deployments, it provides significant benefits. Maybe if you come from another server vendor management environment, the learning curve may feel steep (e.g. many new concepts and constructs that one has to master).

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MEGA is well suited for

• Service Architecture definition

• Service relationships

• Service that supports process and vice versa

• Business process definition

• Definition of Business Entities

• Management of business entities

• Business Entity managed by services

• Creation of service reports

MEGA is less appropriate for:

• Business Service management information (who is “developing, responsible, etc.” for business services)

• Business services contracts

• Business services performance management

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• Intersight can consolidate Infra management on a single dashboard such as UCS Server, Hyperflex, Fabric Interconnect, UCSM.
• Device policy and configuration can be deployed from Intersight.
• Firmware and software upgrade for all devices can be done from Intersight.
• No impact to DC production if Intersight connection is interrupted.
• Apps workload data is not passed through Intersight, only the control plane.
• TAC can be opened via Intersight.

• Define business architecture
• Design processes
• Tailoring business services attributes

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It would be great to not having to create EVERY profile within a deployment. since some items can be done be default, the defaults should be set and the deployment can be much faster.
• When adding Rack servers, indicating that the CIMC interface should not being connected before powering on the system and they it will be managed by Cisco Intersight can reduce down times. We had to manually reset our CIMC after disconnecting from our OOBM switches.

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• API for external use
• Query engine (join between metaclass)
• Export tools
• Web site generator

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Been using Cisco Software as a service (SaaS) platform in a production environment for a large medical and health professionals that has critical healthcare and patients care dependency.

Support team is very helpful getting system updated as needed, and vendor support is fantastic. Also get a dedicated Cisco networking engine to review and advise system health and recommendations.

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Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)

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So far over the past 4 years we have not experienced any issues with the servers being available.

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Could need some more refinement. It takes some time getting used to where different settings are being defined.

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I have had servers TAC cases open for issues with Cisco Intersight. Some have yet to be resolved. One case that is still open is where the HCL status ( Hardware Compatibility List ) shows not validated when It should be. We have several servers that have the exact same hardware, OS, and the same firmware. One server will show the HCL is not validated but all others will

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You really need a lab to get hands on but it was useful

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Very smooth process and we did it for 2 data centers

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I personally think that Cisco Intersight Infrastructure Service is at the top of its class when it comes to managing data center hardware. The cloud-connected design feels very modern and easy to use. The mobile app is something I wouldn't expect to get in a server management tool. The way it can update, monitor, and manage our servers is very nice. Overall, we are very happy with it.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

In the software selection, we evaluate also
Enterprise Architect; but it was evaluated non enough easy to use. Open source software are non available.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Contract terms is similar to other Cisco subscription model, option from 1 year till 5 years. Billing frequency can be monthly, quarterly, annual or prepaid. I think I would not suggest anything regarding contract terms

Easy to add new services into it. Having everything policy driven makes it a lot easier to add new hardware into the solution and get setup.

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We're not using professional service for Intersight

• The negative thing is that we prefer to use the UCS Manager in our company because this bare metal is integrated into the FI and no extra appliance is required. SaaS is generally not viewed favorably in Germany.
• Telling the user that they have to buy Intersight licenses even if they use UCS Manager annoys our customers.

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• Only positive impact in all departments

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info