Cisco Intersight Infrastructure Service vs. SolarWinds Kiwi CatTools

Cisco Intersight is very well suited for doing firmware upgrades across all of your cisco hardware. So far we have had no problems pushing out new firmware. It's also well suited for hardware management. Cisco TAC has the ability to pull logs for the IMC for themselves, which saves you from having to pull the logs yourself and then uploading them to the case. It may or may not be appropriate for upgrading operating systems. I have not been able to test it.

Incentivized

Setting up device backup schedules for individual locations is quick and easy. The application is very straightforward and basic. The application covers 90% of our needs. Some devices that require configuration and file backups utilizing ftp or other methods are configured using a different set of tools. Backups can be stored in configured destination folders for easy review.

Incentivized

• Ease of implementation of our UCS-X Platforms
• Ease of Management
• Cross visibility to our Data Center Infrastructure (Network, Storage, Compute)
• Ability to Automate our configurations
• Ability to create profiles for better consistency and standardization

Incentivized

• Network device backups.
• Identify configuration changes from prior backup.
• Automated email notifications.

Incentivized

• Interface is quite slow
• Interface tree (navigating between server, profile, blade, chassis, FI, etc) is counterintuitive and needs more links in the tree
• Deploying minor changes takes much longer than in UCSM or UCSC

Incentivized

• Limited scripting capability.
• Limited reporting/management summarization.

Incentivized

We use it every single day and love the ease of it and the integration of all our servers

Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)

Incentivized

CatTools is simple to set up and administer. Anyone who can install a Windows application can quickly set up an automated backup of one or more devices. It does what it was designed to do.

Incentivized

Support for this platform is unmatched. I've used only a couple of other platforms, honestly, but Cisco Intersight's support system really works, and they do a great job. Any issue I've had was solved in a timely manner with a polite representative who cared about helping me and not just plainly reading off of a script that doesn't actually help. I rate it well.

Incentivized

The software is easy enough to set up and configure that even after using the product for years, we never had to contact support. We used some open source products before utilizing CatTools and could have used a speed dial to try and figure out the intricacies of the products.

Incentivized

I personally think that Cisco Intersight Infrastructure Service is at the top of its class when it comes to managing data center hardware. The cloud-connected design feels very modern and easy to use. The mobile app is something I wouldn't expect to get in a server management tool. The way it can update, monitor, and manage our servers is very nice. Overall, we are very happy with it.

Incentivized

• It is positive for a few people being able to manage a lot of hardware
• It does put the management in the cloud, which some could argue is a security vulnerability.
• It is difficult to move hardware from Intersign managed to standalone.

• Allows InfoSec to review all changes without granting access to actual devices.
• Allows review of "what changed?" if required for particular sites.
• Alerts confirm what devices have been modified every day.

Incentivized