Cisco Intersight vs. The Silk Platform

Cisco Intersight is very well suited for doing firmware upgrades across all of your cisco hardware. So far we have had no problems pushing out new firmware. It's also well suited for hardware management. Cisco TAC has the ability to pull logs for the IMC for themselves, which saves you from having to pull the logs yourself and then uploading them to the case. It may or may not be appropriate for upgrading operating systems. I have not been able to test it.

Incentivized

• Standardising the environment by enforcing use of updating templates.
• Show the difference on a profile between what has changed and what setting was last deployed.
• Perform bulk deploy operation on profiles (like server profiles).
• Policies underpin all settings (e.g. no more defining individual VLANs before being able to use them, or having to clean them up manually when they are no longer in use. You deploy a Domain VLAN policy that states which VLANs are configured on a domain (either standalone) or a domain profile template (if domains profiles are bound to an updating domain profile template).

Incentivized

• It would be great to not having to create EVERY profile within a deployment. since some items can be done be default, the defaults should be set and the deployment can be much faster.
• When adding Rack servers, indicating that the CIMC interface should not being connected before powering on the system and they it will be managed by Cisco Intersight can reduce down times. We had to manually reset our CIMC after disconnecting from our OOBM switches.

Incentivized

Been using Cisco Software as a service (SaaS) platform in a production environment for a large medical and health professionals that has critical healthcare and patients care dependency.

Support team is very helpful getting system updated as needed, and vendor support is fantastic. Also get a dedicated Cisco networking engine to review and advise system health and recommendations.

Incentivized

Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)

Incentivized

So far over the past 4 years we have not experienced any issues with the servers being available.

Incentivized

Could need some more refinement. It takes some time getting used to where different settings are being defined.

Incentivized

Every time we need Cisco Intersight support it takes weeks until we get a solution. We have to change the tac 2 to 3 times every time because none of the engineers have any idea about Intersight. Cisco has not trained their engineers. one has the impression that they are often seeing Intersight for the first time.

Incentivized

You really need a lab to get hands on but it was useful

Incentivized

Very smooth process and we did it for 2 data centers

Incentivized

Our organisation has some experience with Dell OME (the centralised management plane for Dell PowerEdge server, equivalent to Cisco Intersight Infrastructure Service and UCS Manager, but not enough to contrast the two or say why one is better than the other.

Incentivized

Easy to add new services into it. Having everything policy driven makes it a lot easier to add new hardware into the solution and get setup.

Incentivized

• It has positively impacted our business by having a validated architecture that is repeating, redeploy able that scales.
• Some of the TAC tickets could have been solved with more detailed KB's. (ie. CIMC is managed by Cisco Intersight and not be our OOBM with rack servers)

Incentivized