TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Routers

    Score9.1 out of 10
    N/ACisco routers support secure, reliable enterprise connections. These enterprise routers help users implement an intent-based, future-ready WAN that is constantly learning, adapting, and protecting. Deploy routers for the branch, cloud, co-location, or the data center with any type of connectivity, including MPLS, Internet, and 4G LTE. With over 30 years of experience and an end-to-end portfolio, Cisco routing solutions can deliver for today’s networking needs. The vendor promises to help…N/A

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
    Pricing
    Cisco RoutersOpenText Dimensions CM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco RoutersOpenText Dimensions CM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco RoutersOpenText Dimensions CM
    Considered Both Products
    Cisco
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    75 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    66 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    73 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    58 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    69 Answers
    No answers on this topic
    Best Alternatives
    Cisco RoutersOpenText Dimensions CM
    Small Businesses
    No answers on this topic
    GitHub
    Score9.2 out of 10
    Medium-sized Companies
    No answers on this topic
    Git
    Score10 out of 10
    Enterprises
    No answers on this topic
    Perforce P4
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco RoutersOpenText Dimensions CM
    Likelihood to Recommend
    9.1
    (87 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.7
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.7
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco RoutersOpenText Dimensions CM
    Likelihood to Recommend
    Cisco
    Sometimes our Cisco Routers aren't well suited; it's just in really small environments. To put just an at-home module, that's really the only time I can't really see it being used. Even in any situation, like a small office, like five to 10 people, even just putting a small router out there has its inherent benefits outside of just using a normal internet connection, like getting your local Comcast. So, as I said, it's very adaptive.
    Incentivized
    Read full review
    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
    Read full review
    Pros
    Cisco
    • Helps to separate routing information for different networks for different customers.
    • Helps peers with service providers and Customer Networks and starts the exchange of information between them.
    • Helps facilitate internet connectivity for enterprise networks.
    • Helps transferring Internet or Private Data from one place to another.
    Incentivized
    Read full review
    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
    Read full review
    Cons
    Cisco
    • In some cases it would be helpful if the Cisco Routers in UC mode would support FXO ports when connected to the Webex cloud for calling.
    • When used as WGBs if there were more telemetry options that collect roaming stats OOB would help during troubleshooting efforts.
    • Would love it if there is a CLI command to show the API endpoint for a given show command.
    Incentivized
    Read full review
    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    We are extremely likely to renew, as we have been very happy with our Cisco Routers for over 10 years. Their uptime as well as stable nature makes them ideal for us, as we are an industry that cannot afford downtime. We trust our partner to recommend our next model Cisco, when the time comes.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    Cisco
    The best thing about Cisco products is their presence in community. When you have a problem you can do quick search and find whoever else had the same question and expert answer for that question. Other thing is there are Cisco certified people we can find very easily if want some help with comissioning these products
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Cisco
    Cisco support is very good. Of course, sometime you will run into support guy that isn't up to the task. Buf overall, the support system is well structure. You know if this support isn't able to help, you can esclate the situation to find another help. Also, their documentation is well developed and can be very useful.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco Routers are the most reliable and stable internet edge routers ive used. They' have also always offered high performance for the most demanding traffic workloads. Lastly, from all of the various vendors I've used, Cisco routsrs have the best TAC support.
    Incentivized
    Read full review
    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • Network management has become easy and fast with cloud based portal.
    • Network policies could be rolled out quickly across the devices.
    • Improvement in Network security.
    • Stable internet connection has lead to less downtime and more productivity.
    • Stable internet connection in each location within the organization.
    Incentivized
    Read full review
    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
    Read full review
    ScreenShots