What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
210 Ratings

Cisco Secure Access by Duo

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
210 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Attribute Ratings

  • Cisco Secure Access by Duo is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Cisco Secure Access by Duo

89%
110 Ratings
7.3

NetIQ Access Manager

73%
1 Rating

Likelihood to Renew

9.1

Cisco Secure Access by Duo

91%
1 Rating

NetIQ Access Manager

N/A
0 Ratings

Usability

8.9

Cisco Secure Access by Duo

89%
72 Ratings

NetIQ Access Manager

N/A
0 Ratings

Support Rating

8.8

Cisco Secure Access by Duo

88%
106 Ratings

NetIQ Access Manager

N/A
0 Ratings

Implementation Rating

9.1

Cisco Secure Access by Duo

91%
1 Rating

NetIQ Access Manager

N/A
0 Ratings

Likelihood to Recommend

Cisco Secure Access by Duo

Cisco Secure Access by Duo is recommended if you need to enable multifactor authentication with no major effort to implement it, understanding you have to pay a license per user. It's important to mention that what you are paying gives you a lot of possibilities to enable SSO on your applications, even legacy systems., there is no need to pay extra for it. If you are looking for free or cheap software, Cisco Secure Access by Duo is not an option.
Anonymous | TrustRadius Reviewer

NetIQ Access Manager

This tool has been used to allow customers to provide credentials only once in order to access a suite of applications (single sign-on) and has also been used to allow federated access. The benefits realized by introducing this functionality are improved convenience for users by only having to enter credentials once and improved user management.
Anonymous | TrustRadius Reviewer

Pros

Cisco Secure Access by Duo

  • It integrates very well with multiple products such as M365 and VMware
  • It allows for multiple security options including hardware tokens and a phone app
  • If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
James Heiney | TrustRadius Reviewer

NetIQ Access Manager

  • Single Sign-On. Makes it easy to access many applications with just one password.
  • Risk-based Authentication. Simplify your experience as well as the security of your web-based and federated services.
  • Standards-based Federation. Secured access to externally hosted applications.
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Access by Duo

  • An extra step to configure when setting up with things like O365 products whereas the native client would have been easier.
  • At the time of implementation it did not integrate with the rest of the cisco security suite.
  • Documentation was light or lacking for any lesser known products.
  • Had to configure ManageEngine as a "generic app" when doing SSO. Really need to build out the prebuilt app's base quicker for us lazy IT people.
Ryan Lee | TrustRadius Reviewer

NetIQ Access Manager

  • While we have been able to configure a large number of applications to sit behind the NAM, there are some applications that cannot be configured to do so.
  • It can be a bit of a step learning curve to understand the architecture, but it pays off to do so.
  • More out of the box integrations with two factor authentication providers would be good.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Access by Duo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$3 Per User Per Month

Cisco Secure Access by Duo Editions & Modules

Edition
MFA$3.001
Access$6.001
Beyond$9.001
  1. Per User Per Month
Additional Pricing Details

NetIQ Access Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

NetIQ Access Manager Editions & Modules

Additional Pricing Details

Likelihood to Renew

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.1
Based on 1 answer
It’s best in class
Anonymous | TrustRadius Reviewer

NetIQ Access Manager

No score
No answers yet
No answers on this topic

Usability

Cisco Secure Access by Duo

Cisco Secure Access by Duo 8.9
Based on 72 answers
Like all Cisco products, it can be a little difficult to configure and use properly. Once set up, it works like a charm, and we rarely have to reconfigure it or update it. We do wish it integrated better with our SonicWALL firewalls.
Guy Kittelson | TrustRadius Reviewer

NetIQ Access Manager

No score
No answers yet
No answers on this topic

Support Rating

Cisco Secure Access by Duo

Cisco Secure Access by Duo 8.8
Based on 106 answers
Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
Anonymous | TrustRadius Reviewer

NetIQ Access Manager

No score
No answers yet
No answers on this topic

Implementation Rating

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.
Anonymous | TrustRadius Reviewer

NetIQ Access Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Secure Access by Duo

I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
Randy Palmer | TrustRadius Reviewer

NetIQ Access Manager

No answers on this topic

Return on Investment

Cisco Secure Access by Duo

  • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
  • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
  • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
Thomas Young | TrustRadius Reviewer

NetIQ Access Manager

  • ROI
  • User Buy In
  • Streamlined access to resources
Anonymous | TrustRadius Reviewer

Add comparison