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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Access

    Score8.9 out of 10
    N/AA cloud-delivered security service edge (SSE) solution, grounded in zero trust, designed to give users an exceptional user experience and protected access from any device to anywhere.N/A

    Citrix Gateway

    Score8.2 out of 10
    N/ACitrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

    $995

    per month

    Pricing
    Cisco Secure AccessCitrix Gateway
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Secure AccessCitrix Gateway
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.
    More Pricing Information
    Community Pulse
    Cisco Secure AccessCitrix Gateway
    Considered Both Products
    Cisco
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    34 Answers
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    29 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    30 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    29 Answers
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    Cisco Secure AccessCitrix Gateway
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Palo Alto Networks Prisma Access
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Palo Alto Networks Prisma Access
    Score8.6 out of 10
    Ivanti Secure Unified Client
    Score4.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure AccessCitrix Gateway
    Likelihood to Recommend
    9.0
    (33 ratings)
    8.0
    (16 ratings)
    Usability
    8.2
    (1 ratings)
    8.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (3 ratings)
    User Testimonials
    Cisco Secure AccessCitrix Gateway
    Likelihood to Recommend
    Cisco
    Cisco as a whole solution, Cisco Secure Access as a solution is very well suited. If you want to simplify the operations and the way that you provide access to certain things, rollout and deployment are fairly straightforward and fairly fast if you know how to configure it properly. Regarding private access, there's still some things that need to be addressed to mitigate certain connections that aren't working correctly through the VPN, or maybe create some kind of exception. The most famous ones are things with Microsoft or other vendors, where, when you send that information through the VPN, split tunnels aren't necessarily the only configurations you have to consider. Things like IPS, decryption, you also have to look at those things as well. It might be good to try to enhance those types of configurations and maybe also document those things so that the users are aware.
    Incentivized
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    Cloud Software Group
    Citrix Gateway is a reliable remote access and remote desktop solution. It comes with some amazing security features and enables teams to work remotely. In addition, it guarantees easy, secure access to business apps and desktops through features such as SSO and MFA. It is an ideal tool to have if your business has remote teams.
    Incentivized
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    Pros
    Cisco
    • In my experience, zta (zero trust access) is done well in Cisco Secure Access
    • In my opinion, segmentation is done well in Cisco Secure Access
    • I think traffic security is done well in Cisco Secure Access
    • In my experience, enterprise security is done well in Cisco Secure Access
    Incentivized
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    Cloud Software Group
    • It simplifies IT management - has greatly reduced our IT administrative burden.
    • It enhances contextual access and security. Policy-based access helps improve security by considering location, device, and user identity.
    • Unified access and performance. The tool ensures a single point of entry for all applications.
    Incentivized
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    Cons
    Cisco
    • The integration into the Meraki dashboard is not yet complete, you have to use several interfaces to complete the configuration, the services should be fully integrated to provide better handling
    • Integration of firewall rules onprem and cloud should be standardized
    • Better user management / import
    Incentivized
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    Cloud Software Group
    • Opening of apps - it often crashes. My coworker even told me a trick to 'spam click' the app when it shows a certain error to be able to bypass it to get the app open.
    • Ability to customize from a user point of view - hiding apps, customizing visual, etc.
    • Desktop version never remaining signed in (MacBook) - much easier to just access via web.
    • After new laptop/new hire logs into the web version of Citrix and downloads the launcher, the launcher should then auto-fill the URL rather than requesting it again.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    Incentivized
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    Usability
    Cisco
    It's simpler to identify or find things within the platform. Obviously, there are always things to improve, maybe in the GUI or in certain things coming over from Umbrella, because this platform is actually adopting a lot of the Umbrella solutions. And it's just a matter of trying to navigate through it. I really like the way it's simplified in how you categorize your internal policies and your private access policies. It's just a different mindset and a different way of creating policies in this case, compared to how Umbrella did in the past with rule sets and those kinds of things. But the actual solution itself works pretty well when you understand it.
    Incentivized
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    Cloud Software Group
    Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)
    Incentivized
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    Support Rating
    Cisco
    No answers on this topic
    Cloud Software Group
    Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
    Incentivized
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    Alternatives Considered
    Cisco
    We selected Cisco Secure Access due to the intuitive GUI and ease of use. The agent deployment was simple and easy to maintain. Any additional updates or changes were quickly deployed, and users found the customized block messages useful. From analytics and management, the Secure Access Product has been simple to manage and provides a robust level of security and flexibility that we haven't found in any other product yet.
    Incentivized
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    Cloud Software Group
    We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
    Incentivized
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    Return on Investment
    Cisco
    • The impact Cisco Secure Access has on our organization's overall business objectives is that we Replaced Bomgar
    • Another impact Cisco Secure Access has on our organization's overall business objectives is that it Eliminated giving vendors AD accounts
    • A third impact Cisco Secure Access has on our organization's overall business objectives is that Cisco Secure Access is Quick to deploy
    Incentivized
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    Cloud Software Group
    • We use Citrix Gateway as booking tool which is important to us.
    • We check our metrics using Citrix which is also important to the company as our performance.
    • We can see also comments and opinions of the customers using this tool.
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