Cisco Secure Email Threat Defense vs. Trend Micro Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Secure Email Threat Defense
Score 9.1 out of 10
N/A
Cisco Secure Email Threat Defense provides protection against email threats that compromise an organization’s brand and operations. Its advanced threat detection capabilities uncover known, emerging and targeted threats. And it expands the scope of organizations' defenses to detect dangerous threats and rapidly search for and remediate threats across security controls. Secure Email Threat Defense's Artificial Intelligence and machine…N/A
Trend Micro Email Security
Score 7.6 out of 10
N/A
Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
Pricing
Cisco Secure Email Threat DefenseTrend Micro Email Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Secure Email Threat DefenseTrend Micro Email Security
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Community Pulse
Cisco Secure Email Threat DefenseTrend Micro Email Security
Features
Cisco Secure Email Threat DefenseTrend Micro Email Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Secure Email Threat Defense
8.8
28 Ratings
5% above category average
Trend Micro Email Security
8.4
7 Ratings
0% above category average
Anti-malware8.716 Ratings8.07 Ratings
Customizability8.816 Ratings9.07 Ratings
Data Loss Protection8.215 Ratings9.05 Ratings
Threat Detection9.628 Ratings8.07 Ratings
Sandboxing8.115 Ratings7.16 Ratings
End-to-End Encryption8.816 Ratings9.06 Ratings
Management Tools9.127 Ratings9.07 Ratings
Best Alternatives
Cisco Secure Email Threat DefenseTrend Micro Email Security
Small Businesses
Zoho Mail
Zoho Mail
Score 9.4 out of 10
Zoho Mail
Zoho Mail
Score 9.4 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
Avanan
Avanan
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Secure Email Threat DefenseTrend Micro Email Security
Likelihood to Recommend
9.7
(25 ratings)
9.0
(7 ratings)
Likelihood to Renew
5.0
(2 ratings)
9.0
(1 ratings)
Usability
9.0
(4 ratings)
8.0
(2 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(5 ratings)
5.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Secure Email Threat DefenseTrend Micro Email Security
Likelihood to Recommend
Cisco
I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
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Trend Micro
PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
you have to check the in/out of the mail a few days to verify false positives and manage the rules.
CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
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Pros
Cisco
  • Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
  • Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
  • Creating unique policies that were tailored to block or allow emails from certain senders.
  • Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
  • Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
  • Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
  • Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.
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Trend Micro
  • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
  • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
  • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
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Cons
Cisco
  • The web interface is definitely dated
  • The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes
  • The email filtering and email search features are really dated. And other tools are more user friendly
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Trend Micro
  • It would be great if there was a structure where users would approve or rate their own mails.
  • Outlook add-in would be nice.
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Likelihood to Renew
Cisco
There is a 50/50 chance that we will renew. We are in the middle of moving from on-prem to the cloud so we may not need it once we are fully migrated.
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Trend Micro
The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
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Usability
Cisco
Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
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Trend Micro
Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
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Reliability and Availability
Cisco
Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.
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Trend Micro
No answers on this topic
Support Rating
Cisco
Cisco always provides good support for all of their solutions. As usual, Cisco support is top notch, from their initial sales teams to the post support, we have always felt comfortable with using Cisco solutions. Their documentation is also very good, frequent updates to the documents with feature enhancements and support notes. All around very good suppot
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Trend Micro
As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
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Implementation Rating
Cisco
The implementation went well, no issues or problems to report.
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Trend Micro
No answers on this topic
Alternatives Considered
Cisco
Cisco SETD, with a broad deployment and full integration with Microsoft 365 gives us a strong protection, especially where we can leverage its strengths: Microsoft‑365 integration, mailbox remediation, policy enforcement, and your visibility across Cisco tools.


Proofpoint is better around user awareness (warning tags etc.), and continuity/archiving. Considering that we have a full Cisco stack, choosing Proofpoint would come with higher cost, learning curve, possible redundancy of features, licensing complexity.
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Trend Micro
I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
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Return on Investment
Cisco
  • Our email security has increased.
  • Users are now more confident about their email security.
  • Management of threat detection and prevention has become easier.
  • Finer controls on spam filtering gives customization capability.
  • GDPR compliance ensures peace of mind from a regulation point of view.
  • The quarantine feature has ensured that we do not lose important emails while they are being analyzed.
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Trend Micro
  • eliminating the threat before it enters the organization makes the network more secure
  • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
  • eliminate spam and ads
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ScreenShots

Cisco Secure Email Threat Defense Screenshots

Screenshot of an Impact Report showing efficacy metrics and ROI indicatorsScreenshot of a detailed view of phishing messagesScreenshot of the dashboard