Cisco Secure Endpoint vs. Palo Alto Networks Cortex XDR

Anyone making use of multiple Cisco cloud security products would benefit from its integrations with other products. It is appropriate for medium to large organizations due to the flexibility and depth of configuration options available to administrators. It is appropriate for organizations with strained resources in the security division, because the default configurations provide a high level of security without much micro-management. It is less appropriate for small shops where there are fewer specific configurations needed, and the depth of that functionality is not needed. It is not recommended for budget-constrained organizations due to its relatively high price compared to competitors.

Incentivized

Malware that doesn’t leave files behind has become widely available. Anyone who can afford to reverse this trend should purchase technology. Application whitelisting isn’t for everyone, and Palo Alto Networks Traps can help. Enterprises looking for a low-affected, next-generation solution with high protection should consider it. PAN Traps is a great product at a reasonable price, and I highly recommend it.

Incentivized

• Identifies malware, malicious processes/services and other events well
• Great automated actions features such as host isolation
• Detailed threat visibility such as file trajectory
• Integration with other Cisco suite of security products
• Great value
• Low false positive rate
• Lightweight agent
• Variety of reporting
• Stable agent

Incentivized

• Direct Access to devices via Live Terminal which provides operations with scripting, triage, and preservation of artifacts.
• Behavioral Indicators of Compromise which provides alerts on events regarding groups of hosts and their signatures.
• Querying complex data sets involving a variety of devices for network connections, hashes, DNS, etc.

Incentivized

• The update mechanism of the client is not obvious and takes some finesse to learn
• The clients auto update signatures, but not agents which I have seen lead to mixed version levels as it is harder to keep up with
• It is generally a challenge to manage the licenses and if you let the license lapse, it is a very bad thing in my opinion.

Incentivized

• Traps doesn't seem to function as a traditional A/V very well, so it's better as another layer to your endpoint protection
• Traps can cause issues with some legacy or custom programs, so exceptions may have to be made
• Traps falsely identifies things as malicious at times, this is not often though

Incentivized

the renewal must be studied with different factors

Incentivized

AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.

Incentivized

Day to day, Cortex is easy to use when you have no alerts and when an agent upgrade doesn't go south. Alerts are far too "clicky", there's too many steps to drilling down to what actually happened to trigger an alert. Investigating alerts in Cortex takes about 5x longer than it should.

no complain and no issue with availability

Incentivized

In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.

Incentivized

The support we receive from Palo Alto is one of the best aspects of Traps. It is very easy to recommend their support. It seems much easier to connect directly with someone with a deep understanding of the product rather than other companies where you basically have to make an airtight case that it is some kind of non-standard issue that can't be solved with existing documentation. Palo Alto digs deep and helps with advanced troubleshooting to get things working.

Incentivized

no participation in implementation

Incentivized

Cisco Advanced Malware Protection (AMP) for Endpoints is one of a wide spectrum of Cisco security products and is the first step that can bring you to start using Cisco AnyConnect and Cisco ISE to integrate with them.

Incentivized

Traps is the slickest interface, easy to use and intuitive rule making, and the rest just didn't quite stack up to the performance level of Traps. McAfee and Kaspersky just hog processor and RAM power. I didn't like the interface and functionality of SentinelOne as much as Traps. Palo Alto really put a lot of time into the development of this software, and had some of the founding fathers of IT Security heading the development process. Can't beat that.

Incentivized

• AMP has been able to catch some serious infections and stop them from doing huge damage in our environment.
• The overall cost of AMP vs the cost of not having this protection and getting hit with malware, or other nefarious damage to your environment is well worth the money.

Incentivized

• After putting Palo Alto Networks Cortex XDR on a user's system, users came back with a positive response that there are no performance issues now.
• We are able to track and control granular suspicious and malicious activities.
• Web controls are missing, which if they would have been there would have been very helpful.

Incentivized