What users are saying about
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 30 reviews and ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 17 reviews and ratings
Feature Set Ratings
- Untangle NG Firewall ranks higher in 1 feature set: Firewall
Firewall

8.5
Cisco Secure Firewall
85%
9.5
Untangle NG Firewall
95%
Untangle NG Firewall ranks higher in 11/11 features
Untangle NG Firewall ranks higher in 11/11 features
Identification Technologies

7.9
79%
14 Ratings
8.0
80%
5 Ratings
Visualization Tools

7.7
77%
14 Ratings
9.4
94%
5 Ratings
Content Inspection

9.4
94%
14 Ratings
9.8
98%
5 Ratings
Policy-based Controls

8.8
88%
14 Ratings
9.4
94%
5 Ratings
Active Directory and LDAP

7.2
72%
13 Ratings
8.9
89%
5 Ratings
Firewall Management Console

8.9
89%
14 Ratings
9.9
99%
5 Ratings
Reporting and Logging

8.4
84%
14 Ratings
9.8
98%
5 Ratings
VPN

9.4
94%
12 Ratings
10.0
100%
5 Ratings
High Availability

9.9
99%
14 Ratings
10.0
100%
4 Ratings
Stateful Inspection

9.3
93%
14 Ratings
9.6
96%
5 Ratings
Proxy Server

7.2
72%
12 Ratings
10.0
100%
2 Ratings
Attribute Ratings
- Untangle NG Firewall is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.4
Cisco Secure Firewall
94%
14 Ratings
9.5
Untangle NG Firewall
95%
8 Ratings
Likelihood to Renew

Cisco Secure Firewall
N/A
0 Ratings
10.0
Untangle NG Firewall
100%
1 Rating
Usability

8.0
Cisco Secure Firewall
80%
1 Rating
Untangle NG Firewall
N/A
0 Ratings
Support Rating

7.9
Cisco Secure Firewall
79%
6 Ratings
8.2
Untangle NG Firewall
82%
3 Ratings
Likelihood to Recommend
Cisco Secure Firewall
If you are already using [a] Cisco product like the Cisco ASA Series and you need more security on layer 7 then you can upgrade with firepower. This is well suited for middle and big organizations. If your company deals with credit card information then you should buy this firewall. It provides you all the features to stop any type of advanced attack on your organization
project lead
DashClicksInformation Technology & Services, 51-200 employees
Untangle NG Firewall
Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations.As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
IT Director
Legacy Christian AcademyPrimary/Secondary Education, 51-200 employees
Pros
Cisco Secure Firewall
- Updates with the HA Pair are incredibly easy and automated
- FMC with Firepowers provide a single place to view information about devices and connections
- Tedious policy changes can be staged during the working hours and then deployed in one click after hours

Verified User
Engineer in Information Technology
Education Management Company, 201-500 employeesUntangle NG Firewall
- Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
- Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
- Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
- Reporting is phenomenal, however you can get death by details very easily.

Verified User
Professional in Information Technology
Logistics and Supply Chain Company, 1001-5000 employeesCons
Cisco Secure Firewall
- The UI in Cisco Firepower formerly Sourcefire) is complicated and entirely redundant. A lot of these features are not useful, and therefore, it can be removed from the main window.
- The interface is very slow, with each operation taking a lot of time. Searching through the logs takes too much time.
Graduate Research Assistant
University of Colorado DenverHigher Education, 5001-10,000 employees
Untangle NG Firewall
- The full suite can be expensive for business but will be powerful enough.
- The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
- I would like to see it promoted for mid to large businesses as I think it can handle it.

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 11-50 employeesPricing Details
Cisco Secure Firewall
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Secure Firewall Editions & Modules
—
Additional Pricing Details
—Untangle NG Firewall
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 per month
Untangle NG Firewall Editions & Modules
On-premise Edition
z4 appliance | $2991 |
---|---|
z4w appliance | $3291 |
z4 Plus appliance | $399.001 |
z6 appliance | $1199.001 |
z12 appliance | $1999.001 |
z20 appliance | $3499.001 |
- one-time purchase
SaaS Edition
Open Source Firewall | $0.001 |
---|---|
NG Firewall Complete | $25.002 |
- free under the GNU General Public License (GPL)
- per month
Additional Pricing Details
—Likelihood to Renew
Cisco Secure Firewall
No score
No answers yet
No answers on this topic
Untangle NG Firewall
Untangle NG Firewall 10.0
Based on 1 answer
Service renewal is in Feb 2021. We will be renewing!

Verified User
Professional in Information Technology
Information Technology & Services Company, 51-200 employeesUsability
Cisco Secure Firewall
Cisco Secure Firewall 8.0
Based on 1 answer
It's overall very great, however the Management Console needs updating to fix the slowness of policy and rule deployments.
AVP Network Security Team Lead
East West BankFinancial Services, 1001-5000 employees
Untangle NG Firewall
No score
No answers yet
No answers on this topic
Support Rating
Cisco Secure Firewall
Cisco Secure Firewall 7.9
Based on 6 answers
Cisco support is not at all suitable for this product, at least. It takes a long for them to help us with our server issues. A lot of the time, the customer support person keeps on redirecting calls to another person. They need to be well versed with the terminologies of the product they are supporting us with. Support needs a lot of improvement. Cisco Fire Linux OS, the operating system behind Cisco Firepower NGFW (formerly Sourcefire), also doesn't receive regular patches. In short, average customer service.
Graduate Research Assistant
University of Colorado DenverHigher Education, 5001-10,000 employees
Untangle NG Firewall
Untangle NG Firewall 8.2
Based on 3 answers
I haven't used them much, but they did answer my question quickly.
Owner
Ingram Computer ServicesInformation Technology and Services, 1-10 employees
Alternatives Considered
Cisco Secure Firewall
pfsence is a very complicated firewall and there is lots of documentation available on Cisco website for help. The configuration is very difficult and less documentation available. Cisco Secure Firewall provides us all the security features in low cost and this is very easy to configure firewall.
Sr Team Leader
Dish TVInformation Technology & Services, 1001-5000 employees
Untangle NG Firewall
NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package

Verified User
Administrator in Information Technology
Retail Company, 51-200 employeesReturn on Investment
Cisco Secure Firewall
- This product is great for inspection and normal firewall controls.
- If there's a bug in it, it can take a lot of resource time to chase it and work around it.
- Deciphering which data is useful has taken a bit of time and trimming.
Network Systems Administrator
Johnson County LibraryLibraries, 201-500 employees
Untangle NG Firewall
- The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities.
- The only negative is complaints from end users about the restrictions.
Systems Technician
Preston Memorial HospitalHospital & Health Care, 201-500 employees