Cisco Secure IPS vs. Zscaler Internet Access

Cisco Secure IPS is required for every organization and it gives us all the advanced security features for more visibility and control on our incoming and outgoing network traffic. We can easy to configure and management is also very easy. You can deploy in the existing network very easily. The price is very low and performance is very high and it works very quickly on threats and takes the necessary action.

Incentivized

It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.

Incentivized

• The option to deploy it as a virtual machine in a UCS-E inside a Cisco Router is something to consider a lot. It simplifies a lot the deployment in places where you need to optimize resources and keep things simple. It also saves some money on unnecessary hardware.
• Having the most complete license, we can have in the same box IPS, inspection for malware and URL filtering. As Cisco uses Talos Intelligence network to mitigate and evaluate risks, having this complete set of security features turns the box into a powerful resource to protect our remote locations. Considering the hyper-connected business we have today, it's almost impossible to think that we can run a business without this kind of protection.
• The integration between Firepower NGIPS and other products, like Cisco ISE and Splunk, is also a key feature for this solution. In both cases, you can integrate the product to have the best of both. As a security appliance, it's very important for us to have all the logs centralized in Splunk and this is done simply connecting FMC (Firepower Management Console) to the Splunk collector.

Incentivized

• Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
• Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.

Incentivized

• Wish additional modules were included such as FireAmp.
• Wish it was easier to include customized signatures if needed. Required to know how to code with Snort in order to add real customization.

Incentivized

• The logs feel kind of lack luster
• When issues are arising with SSL Inspection, logs show everything working despite end user experience
• Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like

Incentivized

We are in the middle of outsourcing and may not be able to keep this product.

Incentivized

While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:

Key Gaps:

1. Advanced Threat Costs:

ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.

2. API Banking Scalability:

ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.

3. RBI Future-Proofing:

Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.

Incentivized

Very easy to navigate GUI in the FMC and very effective at performing the intending duties.

Incentivized

The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.

Incentivized

There are often performance issues reported

Incentivized

We didn't have any major issues that let us need support. Only, for this reason, I think Cisco Firepower deserves the rating. Even for small issues, the partner that helped us during the project could solve it quickly. There are also tons of documents and other online resources to help maintain, administer and support the product.

Incentivized

Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise

Incentivized

Cisco Secure IPS is our first product. We were not using any other tools before. We are very happy with the Cisco Secure IPS features and customer support

Incentivized

Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.

Incentivized

• Has made it much easier to determine when incidents have occurred
• Has been effective in reducing false positives and making solution management more efficient and cost effective

Incentivized

• Has allowed us to remove other products that were suboptimal
• Saved us money overall by stacking it with other Zscaler products
• Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices

Incentivized