Cisco Threat Response automates integrations across select Cisco Security products and accelerates key security operations functions: detection, investigation, and remediation. Threat Response integrates threat intelligence from Cisco Talos and third-party sources, which adds context from integrated Cisco Security products automatically so you know instantly which of your systems was targeted and how.
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Trend Micro Worry-Free Services Suite
Score 9.1 out of 10
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Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.
This is perfect for organisations with small or limited security teams who want to get more from their Cisco and third-party investments. With Secure Endpoint makes detecting and responding to threats much easier. Any organisation looking to overhaul its security infrastructure or even wrap around its cloud-first strategy with solutions such as Intune should seriously look at Cisco’s suite of products. I’ve implemented Secure Endpoint, Umbrella, and Duo for customers primarily using Intune for device management, and the cool new insight features in Cisco SecureX really help with visibility over their estate.
With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
So the product enables end users to get visibility into their security environment, not only across the Cisco products but across the third-party products as well. The product also automates detection and response. So the product really offers end-user efficiency in the security operations center.
Of course, many companies prefer to obtain security from the cloud; however, not all of them prefer it, which is why having a local implementation would allow these companies to also use said software as their ally for their security.
Working with this software can be simple, that is, any threat can be visualized with greater precision, but when it comes to managing its orchestration, it is a bit complex.
Its integration with other software can be simple but with others it is not, that is why it would be ideal if all of them could be carried out in the same way.
Integrating with a larger number of third party software would be of great help, to further enhance the analysis and detection of threats.
It would be better if there were an unload password for each policy instead of one for the whole organization.
We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
A lot of the look and feel of both products is quite similar. There's several best practices on visualization that are followed in both and integration of common telemetry is comfortable and quick. But while Microsoft ATP offers deep insights into mostly the Microsoft environment and a limited view into other common sources, SecureX shines in all the non-client areas Microsoft's product seems lackluster in.
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
