A Comprehensive Security Solution That's also User-Friendly
August 19, 2024

A Comprehensive Security Solution That's also User-Friendly

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Worry-Free XDR

Overall Satisfaction with Trend Micro Worry-Free Services Suite

We use the full suite of features including endpoint security, email security, and cloud app security to protect our network and devices from all types of cybersecurity threats.

Pros

  • Adds a second layer to office 365 filtering and often finds things that were missed.
  • Built in XDR provides more details on a threat than you'd normally have.
  • Overall Easy to use but still very powerfull.
  • Built in web filtering is easy to use and helps when users are offsite.

Cons

  • It would be better if there were an unload password for each policy instead of one for the whole organization.
  • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
  • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
  • Reduction email security threats
  • Setup and management costs are low
  • Low learning curve
I would rate it a 9 since it's designed to be user-friendly with small businesses in mind while still including all the advanced features. The new cloud app security console is a bit more complicated but once you find your way around, there are no issues with it.
Trend Micro Worry-Free Services Suite felt more like a native cloud app compared to Bitdefender. Bitdefender had a large heavy footprint still to install on at least one or two devices where as Trend Micro Worry-Free Services Suite clients were all the same. I used Watchguard when it was still Panda but prefer the application blocking in Trend Micro Worry-Free Services Suite to the application whitelisting in Panda.

Do you think Trend Micro Worry-Free Services Suite delivers good value for the price?

Yes

Are you happy with Trend Micro Worry-Free Services Suite's feature set?

Yes

Did Trend Micro Worry-Free Services Suite live up to sales and marketing promises?

Yes

Did implementation of Trend Micro Worry-Free Services Suite go as expected?

Yes

Would you buy Trend Micro Worry-Free Services Suite again?

Yes

Microsoft Intune, PDQ Connect, PDQ Deploy & Inventory
If you’re looking for a complete solution in one easy to use package that includes antivirus, next-gen protection, EDR, web filtering, and application control, Trend Micro Worry-Free Services Suite is an excellent choice. It’s user-friendly and integrates seamlessly. The cloud app security, including Office 365 email protection, is straightforward to set up and performs so well that I can’t imagine being without it.

Trend Micro Worry-Free Services Suite Feature Ratings

Endpoint Security
10.0
Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
10
Centralized Management
10
Hybrid Deployment Support
10
Infection Remediation
10
Malware Detection
10

Comments

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