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Trend Micro Worry-Free Business Security has everything you need.
March 09, 2020

Trend Micro Worry-Free Business Security has everything you need.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Trend Micro Worry-Free Business Security

Trend Micro has been our main AV and security software for a few years now. We use it company wide and have had very good results with it. Our installation allows me to manage everything from the cloud admin console through locally installed agents on the end point devices. This product gives us peace of mind that we are protected when going online and with downloads.
  • Very granular control settings like URL filter/block and separate policies for servers vs workstations.
  • Password restrictions on exiting and uninstalling the software on the end points.
  • You can force updates and scans at any time from admin console.
  • Price increases regularly.
  • When you actually want to uninstall the agent, sometimes it will refuse to do so. Luckily TM has a special uninstall tool if needed.
  • Can take awhile to dial in the thresholds against false positives.
  • It was a step up from what we were using before and has been a solid tool.
  • For the number of sites and malicious files blocked I'd say it is a good product at a good price.
  • Managing the admin portal and devices has been a huge time saver. Deployment can be via .msi or .exe.
Trend Micro is a good product and does well against the competition. Cost and functionality are right in the sweet spot when it comes to ROI. We have used some freeware as added protection with this product and probably didn't need to. The offering is robust and has many add-on components available as well.

Do you think Trend Micro Worry-Free Services Suite delivers good value for the price?

Yes

Are you happy with Trend Micro Worry-Free Services Suite's feature set?

Yes

Did Trend Micro Worry-Free Services Suite live up to sales and marketing promises?

Yes

Did implementation of Trend Micro Worry-Free Services Suite go as expected?

Yes

Would you buy Trend Micro Worry-Free Services Suite again?

Yes

This tool set has been very helpful when you have the need to have one or a few people monitor and have control over many devices. There are also some options for mobile device security. This product has been great for us as a small to mid sized company. It is scalable and adding licenses is pretty easy. They allow a small overage on the license count before new devices won't run the software.

Trend Micro Worry-Free Business Security Support

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.