Cisco ThousandEyes vs. Fluke Networks Etherscope

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco ThousandEyes
Score 9.0 out of 10
N/A
Cisco ThousandEyes is a Digital Experience Assurance platform that helps organizations to deliver flawless digital experiences across every network – even the ones they don’t own.N/A
Fluke Networks Etherscope
Score 7.5 out of 10
N/A
Fluke Networks Etherscope is a network diagnostics tool, from Seattle-based Fluke Networks.N/A
Pricing
Cisco ThousandEyesFluke Networks Etherscope
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco ThousandEyesFluke Networks Etherscope
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco ThousandEyesFluke Networks Etherscope
Top Pros
Top Cons
Best Alternatives
Cisco ThousandEyesFluke Networks Etherscope
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 7.4 out of 10
Auvik
Auvik
Score 8.1 out of 10
Medium-sized Companies
Catchpoint
Catchpoint
Score 8.9 out of 10
PingPlotter
PingPlotter
Score 9.5 out of 10
Enterprises
Nexthink
Nexthink
Score 9.1 out of 10
PingPlotter
PingPlotter
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco ThousandEyesFluke Networks Etherscope
Likelihood to Recommend
8.9
(79 ratings)
7.5
(2 ratings)
Likelihood to Renew
7.0
(3 ratings)
-
(0 ratings)
Usability
7.3
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
Cisco ThousandEyesFluke Networks Etherscope
Likelihood to Recommend
Cisco
As a service provider that is in multiple datacenters it's a great tool to use and leverage. Alot of smaller providers are only using NMS nodes that are hosted in their HQ or in spots that aren't where their content is hosted. Being able to run tests directly from your datacenters (between them or to the content provider itself) gives more accurate results. The downside is if you have no server infrastructure you'll have to install servers/machines to utilize it.
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Fluke Corporation
We used ours mainly to test the wireless. Wireless could be several different things so the preconfigured tests on this device allowed us to quickly eliminate certain areas and allowed us to focus on the real problem. It’s easy enough a PC Technician could use it.
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Pros
Cisco
  • Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API.
  • Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server.
  • Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident.
  • Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary.
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Fluke Corporation
  • The Fluke Networks Etherscope can test network speed performance on copper and fiber networks
  • The Fluke Networks Etherscope can detect network switches and also available and active ports.
  • The Fluke Networks Etherscope can check for bandwidth between two points quick and easy.
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Cons
Cisco
  • Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing.
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Fluke Corporation
  • Battery life
  • Touch screen is slow to respond.
  • Operating System is slow.
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Likelihood to Renew
Cisco
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
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Fluke Corporation
No answers on this topic
Usability
Cisco
I'm happy with the monitoring part, now if you want to know the benefits cost related and usability I'm not the person who can answer that.
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Fluke Corporation
No answers on this topic
Support Rating
Cisco
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
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Fluke Corporation
No answers on this topic
Alternatives Considered
Cisco
Simple Network Management Protocol cannot achieve what an agent-based monitoring solution can. Access layer testing gives you visibility into the user's endpoint. ThousandEyes is able to provide both telemetry and user experience in a bundled solution. The way that Cisco has built in the enterprise agents to their 9300 and 9500 switches has made exposure to the platform widespread.
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Fluke Corporation
We briefly tested a NetAlly LSPRNTR-300 LinkSprinter 300 Network Tester with WIFI and Distance to Cable Fault Indication and it was a worthy testing unit it but we quickly discovered that it did not offer the large range of testing in both the copper and fiber network drops, nor was it as complete with regard to wireless testing. But in it's defense it was not quite as pricy as the Fluke.
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Return on Investment
Cisco
  • It's not about the ROI would be measured by "hey, how we can reduce that outage." That's a mission to you. That's our goal. That's when we brought this. Are we using this a lot? We use primarily, we use the thousandeyes three or four times a year when we have problems that are related. So it doesn't yield much value to us to be honest, but it's good because it can point out, but it's not even that much value to be honest.
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Fluke Corporation
  • Very expensive for small business or school districts.
  • Battery Life is terrible not able to use it for an entire day.
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ScreenShots

Cisco ThousandEyes Screenshots

Screenshot of global availability issues for users trying to use Slack application.Screenshot of the path visibility feature pinpointing where in the transit path an outage or event is occurring.Screenshot of ThousandEyes Internet Insights™, which combines a massive data set with algorithmic outage detection to provide near real-time insights into a business's SaaS applications.  and networks. Internet Insights can be used to manage digital experience at Internet scale.Screenshot of ThousandEyes Event Detection diagnosing events as server or network issue.