Cisco Umbrella vs Cyren DNS Security (Cyren Web Security)

Likelihood to Recommend

I think Cisco Umbrella is well suited for almost all organizations. It works so well that both a small business and a large business can use it without issues. Technically it can even be used by devices that don't support the client installer, so it can basically be used anywhere by anyone. The only downside to Cisco Umbrella is that it doesn't fully support Terminal Servers, in that it won't do user-based filtering, which can be a deal-breaker.

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Verified User

Professional in Information Technology

Consumer Goods Company, 51-200 employees

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For any form of company control on a larger scale where threats can have a very detrimental effect but not suited to SME scenarios was cost factor would be a key component and not require as much automation.

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Lee Atkins

IT Manager

LV Shipping & TransportTransportation/Trucking/Railroad, 501-1000 employees

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Pros

Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
Easy to implement, apply, maintain

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Dan Reynolds

Director of IT

BLDD ARCHITECTS INCArchitecture & Planning, 51-200 employees

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Category Control in multiple languages.
Simple interface controls whever I am.
Swift and experienced support team.

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Lee Atkins

IT Manager

LV Shipping & TransportTransportation/Trucking/Railroad, 501-1000 employees

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Cons

Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.

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Randy Zuehlke

IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Some enhancements to filetype control as PDF's can be flagged wrongly preventing download as executables
Quicker log updating on the fly error checking.

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Lee Atkins

IT Manager

LV Shipping & TransportTransportation/Trucking/Railroad, 501-1000 employees

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Likelihood to Renew

Cisco Umbrella 10.0

Based on 3 answers

It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.

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Randy Zuehlke

IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Usability

Cisco Umbrella 9.4

Based on 4 answers

The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes

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Randy Zuehlke

IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Umbrella 8.2

Based on 55 answers

We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution

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Verified User

General Manager in Corporate

Financial Services Company, 1-10 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Cisco Umbrella 9.0

Based on 2 answers

Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge

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Randy Zuehlke

IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Better price point and interface and system thinking ahead to the future and not re-using the same old systems.

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Lee Atkins

IT Manager

LV Shipping & TransportTransportation/Trucking/Railroad, 501-1000 employees

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Return on Investment

Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.

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Todd Swartzman

VP Operations

Realtime, LLCInformation Technology and Services, 11-50 employees

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Protected against some dangerous day zero threats.

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Lee Atkins

IT Manager

LV Shipping & TransportTransportation/Trucking/Railroad, 501-1000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Likelihood to Recommend

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Pros

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Cons

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Likelihood to Renew

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Usability

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Support Rating

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Implementation Rating

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Alternatives Considered

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Return on Investment

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

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