Cisco Umbrella vs Cyren DNS Security (Cyren Web Security)

Likelihood to Recommend

Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.

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Nicolas Tenthorey

Information Technology Team Lead

West Star Aviation, LLCAviation & Aerospace, 501-1000 employees

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For any form of company control on a larger scale where threats can have a very detrimental effect but not suited to SME scenarios was cost factor would be a key component and not require as much automation.

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Lee Atkins

IT Manager

LV Shipping & TransportTransportation/Trucking/Railroad, 501-1000 employees

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Pros

Cisco Umbrella protects our devices and users from malicious sites of all kinds.
Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.

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Jeff Collins

Network Administrator

Plainfield Community SchoolsEducation Management, 501-1000 employees

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Category Control in multiple languages.
Simple interface controls whever I am.
Swift and experienced support team.

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Lee Atkins

IT Manager

LV Shipping & TransportTransportation/Trucking/Railroad, 501-1000 employees

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Cons

Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.

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Randy Zuehlke

IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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Some enhancements to filetype control as PDF's can be flagged wrongly preventing download as executables
Quicker log updating on the fly error checking.

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Lee Atkins

IT Manager

LV Shipping & TransportTransportation/Trucking/Railroad, 501-1000 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Likelihood to Renew

Cisco Umbrella 10.0

Based on 3 answers

It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.

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Randy Zuehlke

IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Usability

Cisco Umbrella 9.4

Based on 4 answers

The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes

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Randy Zuehlke

IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cisco Umbrella 7.3

Based on 67 answers

Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.

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Verified User

Engineer in Information Technology

Information Technology and Services Company, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Cisco Umbrella 9.0

Based on 2 answers

Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge

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Randy Zuehlke

IT Security Manager

Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.

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kevin mcgillicuddy

IT Infrastructure Supervisor

Sight and Sound TheatresEntertainment, 201-500 employees

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Better price point and interface and system thinking ahead to the future and not re-using the same old systems.

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Lee Atkins

IT Manager

LV Shipping & TransportTransportation/Trucking/Railroad, 501-1000 employees

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Return on Investment

On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
Reporting features for individual clients help us more efficiently provide browsing reports when needed.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 11-50 employees

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Protected against some dangerous day zero threats.

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Lee Atkins

IT Manager

LV Shipping & TransportTransportation/Trucking/Railroad, 501-1000 employees

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Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Likelihood to Recommend

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Pros

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Cons

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Likelihood to Renew

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Usability

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Support Rating

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Implementation Rating

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Alternatives Considered

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

Return on Investment

Cisco Umbrella

Cyren DNS Security (Cyren Web Security)

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