What users are saying about
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Top Rated
138 Ratings

Cisco Umbrella

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Top Rated
138 Ratings
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Score 8.6 out of 100
29 Ratings
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Score 9.3 out of 100

Attribute Ratings

  • Sophos Intercept X for Server is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.4

Cisco Umbrella

84%
69 Ratings
9.5

Sophos Intercept X for Server

95%
5 Ratings

Likelihood to Renew

10.0

Cisco Umbrella

100%
3 Ratings

Sophos Intercept X for Server

N/A
0 Ratings

Usability

9.4

Cisco Umbrella

94%
4 Ratings

Sophos Intercept X for Server

N/A
0 Ratings

Support Rating

7.3

Cisco Umbrella

73%
67 Ratings
8.0

Sophos Intercept X for Server

80%
2 Ratings

Implementation Rating

9.0

Cisco Umbrella

90%
2 Ratings

Sophos Intercept X for Server

N/A
0 Ratings

Likelihood to Recommend

Cisco Umbrella

Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Nicolas Tenthorey | TrustRadius Reviewer

Sophos Intercept X for Server

Licensing is incredibly easy to renew - and to adjust based on usage. The interface of cloud-based management is fantastic and easy to navigate as well. Syncs up with Active Directory to get users/security groups and such for easily differentiating policies to various users. Being able to pinpoint exactly where a threat infiltrated a system (what it talked to once it did so) is a massive feature in responding to online threats. Depending on deployment size - the cost could be an issue for some smaller organizations.
Morgan Anderson | TrustRadius Reviewer

Pros

Cisco Umbrella

  • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
  • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
  • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Jeff Collins | TrustRadius Reviewer

Sophos Intercept X for Server

  • File protection and Recovery
  • Blocks exploits to deny attackers
  • Malware Detection
Mehak Chawla | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Sophos Intercept X for Server

  • The product can be a bit cheaper.
  • Creating a custom group is not straightforward, could be made easier (I had to ask Sophos Support for help creating the first group).
  • Scans can be a bit quicker.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Sophos Intercept X for Server

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Sophos Intercept X for Server

No score
No answers yet
No answers on this topic

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Sophos Intercept X for Server

No score
No answers yet
No answers on this topic

Support Rating

Cisco Umbrella

Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
Anonymous | TrustRadius Reviewer

Sophos Intercept X for Server

Sophos Intercept X for Server 8.0
Based on 2 answers
Support is generally great, however, they can be a bit more flexible and faster to respond. Considering I have purchased a few hundred licenses, I think my support desk deserves to be at least able to schedule calls with the support, which is not always the case. Apart from that, they are always helpful, knowledgeable and have, so far, resolved any and all issues that we have been needing help with.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Sophos Intercept X for Server

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
kevin mcgillicuddy | TrustRadius Reviewer

Sophos Intercept X for Server

We aleady had few of the applications from Sophos, so it was a natural decision to try out Sophos Intercept X for Server. So for this specific case we went for the trial to check the performance and found that it did an amazing job. That's also why we didn't evaluate any other software
Christopher Fritz | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
  • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
  • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
Anonymous | TrustRadius Reviewer

Sophos Intercept X for Server

  • It has protected us from a ransomware attack.
  • Centralized management has saved us time.
  • It takes more time to install than others.
Anonymous | TrustRadius Reviewer

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