237 Reviews and Ratings
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So the well-suited product, it's actually in two areas. One I already touched base on earlier which is the ability to have a federal model where we have the flexibility to set high-level policies from a group perspective while giving the independence of the business unit to operate and model the system to meet their needs. The second one, which is very powerful, especially in the last few years, is the remote workers. I'm able to protect and extend that edge of my security to their endpoint regardless if they are a Cisco Live or if they are at a bar or on a train basically anywhere. So as a chemical company, we have a lot of OT or ICS industrial control systems, which are highly regulated and highly scrutinized and usually require a physical presence while Cisco umbrella is mostly a cloud native type of product. So it doesn't fit well in that environment, which is detached from the internet doing well.Incentivized
It's very well suited for geographically dispersed organizations, where deploying and managing remote firewalls and other network security functions aren't practical. Once deployed, and the deployment isn't difficult after planning and understanding the data flows of the IoT devices, the system is easily managed and flexible. You're able to allow front line operations people to add devices into a role without sacrificing the integrity of the security model.Incentivized
Effective prevention of ransomware and malware by blocking CNC traffic. rendering the malware useless.Good reports, which are readable by non technical usersUsing Talos for its threat database means that it rarely misses anythingVery good knowledgebase available which means that it is easy to learn how to use and implement the productIncentivized
Low capital and support cost structures.Ease of deployment.Ability to work over the existing network.Incentivized
Umbrella Virtual Appliances have been buggy in resolving local domain hosts.Integration between other Cisco and Meraki products is complicated.Reporting is not always accurate; for example, if you configure a Meraki access point to use an Umbrella Virtual Appliance, you lose device reporting. All reporting shows up under the AP's IP.Incentivized
Integration with third-party security controls.Automating the on-boarding of devices.Reporting needs to be more detailed.Incentivized
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.Incentivized
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.Incentivized
Cisco Umbrella's availability was great, they got back to me in less than an hour to get my problem solved.We needed to get our Meraki AP's hooked up to Cisco Umbrella to monitor that specific traffic and they got back to me promptly, they guided me and explained every question I had. Incentivized
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickelyIncentivized
We have not had a chance to use Cisco support frequently, but when we needed to troubleshoot some issues that we were having with the agent installation, the support was very responsive and the solution that they offered worked. The only reason I give it one less point is that the turnaround time for non-critical issues is very long.Incentivized
It's pretty darned good for a new company. We had to hash through a couple of instances that no one had ever run into, but once we got to the right person on the engineering team, they were able to work through the solution pretty quickly. The nice thing is, unlike Cisco, once you fix something, you don't find three new things that have to be changed.Incentivized
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.Incentivized
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.Incentivized
Auto SIG Tunnels is a feature that helps in provisioning tunnels automatically using Cisco Umbrella APIs and so this is one win for choosing Cisco Umbrella over others. With Cisco SD-WAN viptela, the Cisco Umbrella stacks up well because its the same vendor so less complexities and interoperability issues.Incentivized
The cost and complexity vs. ISE is as different as Uber and Lift are from trying to take a taxi in Duluth, Minnesota. The complexity of Cisco's IoT security is a joke. It was going to take us over a year just to deploy all the Cisco equipment, and that was if we could have gotten it all working together. We got the entire project deployed in just under 3 months, and that includes working out all the bugs and logistics. Honestly, I don't think all the Cisco parts would have ever been running like Cisco promised it would. It's just way too complicated.Incentivized
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features Incentivized
Cisco Umbrella has been an excellent investment for us. The extra protection it provides in a very simple way has been well worth the costs.Cisco Umbrella is very easy to setup and manage and can do most of the things we need with little daily interaction so we are free to work on other systems that need more attention.Utilizing the Cisco Umbrella reporting features, we can determine what systems might need additional attention. If we see systems attempting certain types of access, we quickly know there is likely something on the device that probably needs removed.Specific Cisco Umbrella reports can help us determine if we need to do user education and develop cyber habits.Incentivized
Capital cost to deploy was 1/4 the cost of doing Cisco.People and time frame to do the entire deployment was 1/12th the time/people to complete the installation.On-going management is being done without adding staff.Incentivized