Cisco VoIP PBX (discontinued) vs. TrioPBX

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cisco VoIP PBX (discontinued)	Score7 out of 10	N/A	Cisco's VoIP PBX product has reached its end-of-life, and is no longer available for sale.	N/A
TrioPBX	N/A	N/A	TrioPBX is a cloud-hosted business phone and contact center platform built for organizations that want professional telephony, modern routing, and actionable analytics without the cost and complexity of on-premise hardware. The system consolidates inbound and outbound calling, IVR, queues, recordings, and WebRTC softphones into a single, configurable service suitable for customer support, sales, and service desks. Its architecture emphasizes quick rollout,…	N/A

TrioPBX‑Pricing at a glance On the TrioPBX pricing page you’ll find transparent per‑user, per‑month pricing with all key features included — and importantly, no hidden long‑term contracts. Basic Plan – Ideal for small teams and lean budgets The Basic tier starts at just US $5 per user/month when you select 1‑5 users. Included with this plan: 200 local calling minutes per user — a solid allowance for light to moderate calling needs. Core features such as multi‑lingual IVR (Interactive Voice Response), the ability to ring all devices (desktop, mobile, web phone), one year of call recording, a dashboard, and a web‑phone interface. The entry cost and bundled minutes make this plan very friendly for startups, remote teams, freelancers, micro‑businesses or any operation that doesn’t yet need advanced features or large volumes of calls. Why it works for low‑budget scenarios At US $5/user/month the overhead is minimal, so you can get professional VoIP functionality without a large investment upfront. The included minutes mean you’re not immediately paying extra for basic outgoing calls, helping to control cost predictability. You get essential functionality (IVR, call recording, web phone access) that many legacy or traditional phone systems charge extra for – so you’re getting modern features for much lower cost. The plan is scalable. As you grow, you can move to the “Advanced” or “Premium” tiers when you genuinely need more minutes or additional features like click‑to‑dial, holiday routing, webhooks or audit logs. For now, you pay only for what you need. The billing is monthly and in USD with no long‑term lock‑in stated beyond “Cancel anytime” in the general FAQ section. Perfect use‑cases for the Basic plan A small team (1‑5 users) working from home or in a virtual/remote office environment who want unified communications without high cost. A startup or small business where budget is tight, but you still want features like IVR and call recording to present a professional image. A business that wants to test hosted PBX/VoIP before committing to higher‑volume plans — you can start lean and upgrade later.

Community Pulse
Key User Insights
	Cisco VoIP PBX (discontinued)	TrioPBX
Considered Both Products	Discontinued Products No answer on this topic	TrioPBX No answer on this topic
	Would buy again
	63% Would buy again 5 Answers	No answers on this topic
	Delivers good value for the price
	100% Delivers good value for the price 7 Answers	No answers on this topic
	Happy with the feature set
	88% Happy with the feature set 7 Answers	No answers on this topic
	Lived up to sales and marketing promises
	100% Lived up to sales and marketing promises 5 Answers	No answers on this topic
	Implementation went as expected
100% Implementation went as expected 6 Answers	No answers on this topic

Best Alternatives
	Cisco VoIP PBX (discontinued)	TrioPBX
Small Businesses	Sangoma Asterisk Score8.7 out of 10	Sangoma Asterisk Score8.7 out of 10
Medium-sized Companies	3CX Score7.9 out of 10	3CX Score7.9 out of 10
Enterprises	Sangoma Asterisk Score8.7 out of 10	Sangoma Asterisk Score8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Cisco VoIP PBX (discontinued)	TrioPBX
Likelihood to Recommend	7.5 (8 ratings)	- (0 ratings)
Usability	9.0 (1 ratings)	- (0 ratings)
Support Rating	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	Cisco VoIP PBX (discontinued)	TrioPBX
Likelihood to Recommend	Discontinued Products The solution has almost everything I need to do my job, which is to keep in touch with my customers by phone calls and meetings. On the go, the softphone has room to improve user experience (Cisco Jabber), and as far as I know, Webex App should fill the gaps left by Jabber, but it depends to upgrade the system to the last version and that costs. Besides that, the solution is rock solid! Good audio quality in voice and video, integration with MSFT Teams and so reliable. Incentivized Verified User Read full review	TrioPBX No answers on this topic
Pros	Discontinued Products Local routing on remote branches Telephony features flexibility Different endpoint alternatives for all use cases Real integration with other systems or platforms Incentivized Martin Lostracco Senior Telecommunications Specialist Read full review	TrioPBX No answers on this topic
Cons	Discontinued Products The setup flow was limited, unclear, and was not working for a while, IT didn't manage to fix it. The UI looks terribly old, not even a little bit looking like a hardphone. More options during a call. Incentivized Verified User Read full review	TrioPBX No answers on this topic
Usability	Discontinued Products All main features is very easy to access and use, only pressing a button or two (when you need to page up or page down the features set!) in the desk phone or a click of the mouse to place a call, start a chat, video call or a meeting. Very straight forward. Incentivized Verified User Read full review	TrioPBX No answers on this topic
Support Rating	Discontinued Products Cisco offers online instruction on the use of the VoIP but it has to be sought out. Likely, the do offer additional support but this is managed by our IT department so it is difficult to determine just how accessible Cisco has been regarding the implementation and ongoing support for this product. Incentivized Verified User Read full review	TrioPBX No answers on this topic
Alternatives Considered	Discontinued Products As we all know,Cisco is one of the best and trusted companies when it comes to networking,most of our materials were all Cisco,Cisco routers,Cisco IP phones..etc They're more handy and easy to use and don't require an IT experience,I used an IP phone to receive a call,and it was very easy to use and the sound was clear,here it comes the good configuration of a Cisco Voip PBx Incentivized Verified User Read full review	TrioPBX No answers on this topic
Return on Investment	Discontinued Products Positive impact is users are happy with service provided by Cisco VoIP PBX. End-users are happy by using multiple functions like conferencing, transferring, call park, etc. mandeep singh Consultant Read full review	TrioPBX No answers on this topic
ScreenShots		TrioPBX Screenshots

Cisco VoIP PBX (discontinued) vs. TrioPBX

Cisco VoIP PBX (discontinued)

TrioPBX

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