What users are saying about
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30 Ratings
5 Ratings

Cisco Webex DX80

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30 Ratings
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Score 8 out of 100
5 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Cisco Webex DX80

Perfect for the remote home office/teleworker who needs to collaborate internally and externally and perhaps doesn't want an additional phone on their desk. Well suited for people who are on meetings a lot and want to have something similar to a face-to-face with a high-quality and streamlined experience.
Anonymous | TrustRadius Reviewer

Pexip

There are many meetings that take place in our business and we also have many remote employees. Videxio allows everyone to participate and be part of a conference, which is much different than just being on the phone. Our weekly performance meeting is a must-attend event and Videxio makes it easier.
Duncan Hernandez | TrustRadius Reviewer

Pros

Cisco Webex DX80

  • It's super easy to use.
  • It looks nice.
  • Sound and video quality is great.
  • UI and performance are great.
  • Build quality is great.
Anonymous | TrustRadius Reviewer

Pexip

  • Easy to use: It integrates with whatever calendar system you already have.
  • Great end-user experience: End users, both in-house and our clients all can access a dedicated Videxio room in one click. No need to download any app, and when videocalls are all back-to-back, overruns of 1 to another because an app download is required is no longer an acceptable option (a problem most other such tech still have).
  • Customer Support: As easy as Videxio is to get started with and use, since we got it on a Friday, we tested it out over the w/e and their customer support was just as great as it has been during normal business hours.
  • Security: Since it's a dedicated room, we don't have to worry about clients mistakenly coming in to a private conversation with another client. A dedicated room also leaves cybersecurity to thier in-house experts.
Jackie Bassett | TrustRadius Reviewer

Cons

Cisco Webex DX80

  • Lacking fancy features like background blurrying and MS Teams integration ( available on the desk pro device)
  • During setup the difference between registering the device as either s perdonal or room device wasn't clear untill I wasn't able to perform certain actions such as teansferring a meeting from mobile to dx80. I had to reset and re-register the device in room mode to get it to work as I expected.
Wouter Hindriks | TrustRadius Reviewer

Pexip

  • Some of the configuration options are too complicated and present too many options to the user.
  • Finding other cons is difficult; the software is seamless.
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex DX80

Cisco Webex DX80 8.4
Based on 9 answers
Good for an average mid to upper management user pool, who are in the range of 5 to 6 on tech-savviness factor on a scale of 1 to 10—where 10 is the most tech-savvy and wants the latest and greatest, They will find these endpoints as serving their purpose and needs. Now anyone who is in the 7 to 10 range will be vocal and critical about the limitations and how it is not providing any new features. Only if they knew these puppies were not built to handle newer and the latest razzle-dazzle.
Anonymous | TrustRadius Reviewer

Pexip

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex DX80

Cisco Webex DX80 8.4
Based on 17 answers
We have never had any issues so far except that there is some flakiness in the internet bandwidth now that everyone works from home, etc. We have a very good IT team that is on top of any challenges executives face while using the system. They also take care proactively of any updates they need to do to keep everything up and working.
Anonymous | TrustRadius Reviewer

Pexip

Pexip 10.0
Based on 1 answer
Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Webex DX80

We use the complete Cisco Webex portfolio of products to complement each other to ensure a very productive and efficient collaborative offering. All systems work very well together and in tandem with the Cisco infrastructure that we have within our company including telecommunications. The integration with email platforms as well to allow for the synchronization of calendars and other information is a great asset to team members.
Brian Socia | TrustRadius Reviewer

Pexip

Gotomeeting and WebEx are overpriced and quite old technologies in a market ripe for real change.
Chris McCarthy | TrustRadius Reviewer

Return on Investment

Cisco Webex DX80

  • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
  • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
Joshua Baever | TrustRadius Reviewer

Pexip

  • The product has made video conferencing much easier for our company. I don't think it's the cheapest, but it is definitely worth it.
  • I can't really think of a negative impact this has had on us so far.
Duncan Hernandez | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex DX80

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pexip

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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