What users are saying about
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28 Ratings
5 Ratings

Cisco Webex DX80

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28 Ratings
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Score 8 out of 100
5 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Cisco Webex DX80

Perfect for the remote home office/teleworker who needs to collaborate internally and externally and perhaps doesn't want an additional phone on their desk. Well suited for people who are on meetings a lot and want to have something similar to a face-to-face with a high-quality and streamlined experience.
Anonymous | TrustRadius Reviewer

ShowMyPC

The primary use case is to assist an IT team working on computers across offices, or at times a server handled by another department. If it is offsite work and we need quick access. It also helps in getting access of BYOD devices of all employees and its file sharing feature is one of the most used in a few departments although support for integration with cloud service providers is a sore point.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

Cisco Webex DX80
ShowMyPC
6.8
Screen sharing
Cisco Webex DX80
ShowMyPC
8.0
File transfer
Cisco Webex DX80
ShowMyPC
5.0
Instant message
Cisco Webex DX80
ShowMyPC
7.0
Secure remote access with Smart Card authentication
Cisco Webex DX80
ShowMyPC
6.0
Access to sleeping/powered-off computers
Cisco Webex DX80
ShowMyPC
7.0
Over-the-Internet remote session
Cisco Webex DX80
ShowMyPC
8.0
Remote management of servers & workstations
Cisco Webex DX80
ShowMyPC
7.0
Centralized management dashboard
Cisco Webex DX80
ShowMyPC
7.0
Session record
Cisco Webex DX80
ShowMyPC
8.0
Annotations
Cisco Webex DX80
ShowMyPC
7.0
Monitoring and Alerts
Cisco Webex DX80
ShowMyPC
8.0
Multi-platform remote control
Cisco Webex DX80
ShowMyPC
3.0

Pros

Cisco Webex DX80

  • It's super easy to use.
  • It looks nice.
  • Sound and video quality is great.
  • UI and performance are great.
  • Build quality is great.
Anonymous | TrustRadius Reviewer

ShowMyPC

  • Easy access to help with software issues.
  • Technical support
  • Access to Remote desktop control
  • Recording sessions for paper trails
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex DX80

  • Lacking fancy features like background blurrying and MS Teams integration ( available on the desk pro device)
  • During setup the difference between registering the device as either s perdonal or room device wasn't clear untill I wasn't able to perform certain actions such as teansferring a meeting from mobile to dx80. I had to reset and re-register the device in room mode to get it to work as I expected.
Wouter Hindriks | TrustRadius Reviewer

ShowMyPC

  • No support for Mac
  • Software produces lags at times, not the smoothest
  • No integration with CSP's for file transfer
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex DX80

Cisco Webex DX80 8.4
Based on 9 answers
Good for an average mid to upper management user pool, who are in the range of 5 to 6 on tech-savviness factor on a scale of 1 to 10—where 10 is the most tech-savvy and wants the latest and greatest, They will find these endpoints as serving their purpose and needs. Now anyone who is in the 7 to 10 range will be vocal and critical about the limitations and how it is not providing any new features. Only if they knew these puppies were not built to handle newer and the latest razzle-dazzle.
Anonymous | TrustRadius Reviewer

ShowMyPC

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex DX80

Cisco Webex DX80 8.4
Based on 17 answers
We have never had any issues so far except that there is some flakiness in the internet bandwidth now that everyone works from home, etc. We have a very good IT team that is on top of any challenges executives face while using the system. They also take care proactively of any updates they need to do to keep everything up and working.
Anonymous | TrustRadius Reviewer

ShowMyPC

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex DX80

We use the complete Cisco Webex portfolio of products to complement each other to ensure a very productive and efficient collaborative offering. All systems work very well together and in tandem with the Cisco infrastructure that we have within our company including telecommunications. The integration with email platforms as well to allow for the synchronization of calendars and other information is a great asset to team members.
Brian Socia | TrustRadius Reviewer

ShowMyPC

ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex DX80

  • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
  • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
Joshua Baever | TrustRadius Reviewer

ShowMyPC

  • It allowed us to provide support even in remote locations
  • Its website support is very useful as it has allowed us to gain instant access without need of software installation
  • Remote Desktop Connection freezes at times and might require more testing and upgrading
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex DX80

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ShowMyPC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex DX80
8.2
ShowMyPC
6.0

Usability

Cisco Webex DX80
8.4
ShowMyPC

Support Rating

Cisco Webex DX80
8.4
ShowMyPC

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