What users are saying about
7 Ratings
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Score 8.9 out of 100
8 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Flowdock

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Vinicius Lima | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Flowdock
3.8
Chat
Cisco Webex Social (Discontinued)
10.0
Flowdock
8.9
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Flowdock
1.0
Notifications
Cisco Webex Social (Discontinued)
Flowdock
7.7
Discussions
Cisco Webex Social (Discontinued)
Flowdock
7.7
Surveys
Cisco Webex Social (Discontinued)
Flowdock
2.0
Internal knowledgebase
Cisco Webex Social (Discontinued)
Flowdock
1.0
Integrates with GoToMeeting
Cisco Webex Social (Discontinued)
Flowdock
1.0
Integrates with Gmail and Google Hangouts
Cisco Webex Social (Discontinued)
Flowdock
1.0

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Flowdock
7.8
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Flowdock
8.0
Access control
Cisco Webex Social (Discontinued)
10.0
Flowdock
8.0
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Flowdock
7.0
Video files
Cisco Webex Social (Discontinued)
Flowdock
8.0
Audio files
Cisco Webex Social (Discontinued)
Flowdock
8.0

Project Management

Cisco Webex Social (Discontinued)
Flowdock
4.9
Task Management
Cisco Webex Social (Discontinued)
Flowdock
6.7
Gantt Charts
Cisco Webex Social (Discontinued)
Flowdock
3.0
Scheduling
Cisco Webex Social (Discontinued)
Flowdock
4.0
Workflow Automation
Cisco Webex Social (Discontinued)
Flowdock
2.0
Mobile Access
Cisco Webex Social (Discontinued)
Flowdock
7.2
Search
Cisco Webex Social (Discontinued)
Flowdock
5.7
Visual planning tools
Cisco Webex Social (Discontinued)
Flowdock
6.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Flowdock

  • Mobile app experience
  • Software integrations
  • Notifications
Kyle Golembiewski | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Flowdock

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Flowdock

Flowdock 10.0
Based on 1 answer
I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
Kyle Golembiewski | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Flowdock

Slack is a similar software.
Private chat or channels are well implemented in both softwares and both are also very easy to setup.
Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
Vinicius Lima | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Flowdock

  • Our company uses it by default.
  • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
Kyle Golembiewski | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flowdock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Flowdock
6.6

Likelihood to Renew

Cisco Webex Social (Discontinued)
Flowdock
10.0

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