Cisco Webex Social (Discontinued) vs. Microsoft Yammer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Social (Discontinued)
Score 7.0 out of 10
N/A
Cisco Webex Social has been retired and is no longer supported.N/A
Microsoft Yammer
Score 6.9 out of 10
N/A
Yammer is used for private communication within organizations or between organizational members and pre-designated groups, making it an example of enterprise social software. It originally launched as an enterprise microblogging service and now has applications on several different operating systems and devices. The company was acquired by Microsoft in 2012.N/A
Pricing
Cisco Webex Social (Discontinued)Microsoft Yammer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)Microsoft Yammer
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)Microsoft Yammer
Top Pros
Top Cons
Features
Cisco Webex Social (Discontinued)Microsoft Yammer
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
22% above category average
Microsoft Yammer
7.9
43 Ratings
2% below category average
Chat10.01 Ratings8.639 Ratings
Integrates with Outlook10.01 Ratings8.432 Ratings
Notifications00 Ratings8.443 Ratings
Discussions00 Ratings9.242 Ratings
Surveys00 Ratings7.033 Ratings
Internal knowledgebase00 Ratings7.632 Ratings
Integrates with GoToMeeting00 Ratings7.314 Ratings
Integrates with Gmail and Google Hangouts00 Ratings6.613 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
2% above category average
Microsoft Yammer
8.4
36 Ratings
4% above category average
Document collaboration10.01 Ratings8.830 Ratings
Access control10.01 Ratings8.030 Ratings
Advanced security features5.01 Ratings8.627 Ratings
Versioning00 Ratings7.025 Ratings
Video files00 Ratings8.631 Ratings
Audio files00 Ratings9.029 Ratings
Integrates with Google Drive00 Ratings8.014 Ratings
Device sync00 Ratings9.023 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
Microsoft Yammer
7.8
40 Ratings
1% below category average
Task Management00 Ratings8.024 Ratings
Gantt Charts00 Ratings8.012 Ratings
Scheduling00 Ratings8.318 Ratings
Workflow Automation00 Ratings8.020 Ratings
Mobile Access00 Ratings7.238 Ratings
Search00 Ratings7.238 Ratings
Visual planning tools00 Ratings8.022 Ratings
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Cisco Webex Social (Discontinued)Microsoft Yammer
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User Ratings
Cisco Webex Social (Discontinued)Microsoft Yammer
Likelihood to Recommend
10.0
(1 ratings)
7.9
(53 ratings)
Likelihood to Renew
-
(0 ratings)
6.9
(10 ratings)
Usability
-
(0 ratings)
9.0
(3 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(12 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Cisco Webex Social (Discontinued)Microsoft Yammer
Likelihood to Recommend
Cisco
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
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Microsoft
Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
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Pros
Cisco
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
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Microsoft
  • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
  • Social networking across the company where folks can divide their work into topics instead of teams
  • Basic collaboration within a group including document sharing with ability to pin documents to a team
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Cons
Cisco
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
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Microsoft
  • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
  • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
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Likelihood to Renew
Cisco
No answers on this topic
Microsoft
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
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Usability
Cisco
No answers on this topic
Microsoft
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
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Reliability and Availability
Cisco
No answers on this topic
Microsoft
Very available
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Performance
Cisco
No answers on this topic
Microsoft
It's a simple product but it does provide value.
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Support Rating
Cisco
No answers on this topic
Microsoft
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
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Online Training
Cisco
No answers on this topic
Microsoft
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
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Implementation Rating
Cisco
No answers on this topic
Microsoft
We organically implemented the product
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Alternatives Considered
Cisco
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
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Microsoft
Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
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Return on Investment
Cisco
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
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Microsoft
  • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
  • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
  • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
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ScreenShots