9 Ratings
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Score 9.5 out of 100
322 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 2 feature sets: Communication, File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
6.1

Microsoft Yammer

61%
Microsoft Yammer ranks higher in 6/8 features

Chat

10.0
100%
1 Rating
7.4
74%
38 Ratings

Integrates with Outlook

10.0
100%
1 Rating
5.2
52%
31 Ratings

Notifications

N/A
0 Ratings
7.5
75%
42 Ratings

Discussions

N/A
0 Ratings
7.3
73%
41 Ratings

Surveys

N/A
0 Ratings
7.0
70%
32 Ratings

Internal knowledgebase

N/A
0 Ratings
5.1
51%
31 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
5.7
57%
13 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
4.1
41%
12 Ratings

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
6.6

Microsoft Yammer

66%
Microsoft Yammer ranks higher in 6/8 features

Document collaboration

10.0
100%
1 Rating
6.1
61%
29 Ratings

Access control

10.0
100%
1 Rating
5.3
53%
30 Ratings

Advanced security features

5.0
50%
1 Rating
5.9
59%
26 Ratings

Versioning

N/A
0 Ratings
7.0
70%
25 Ratings

Video files

N/A
0 Ratings
8.6
86%
30 Ratings

Audio files

N/A
0 Ratings
8.6
86%
28 Ratings

Integrates with Google Drive

N/A
0 Ratings
5.3
53%
13 Ratings

Device sync

N/A
0 Ratings
5.9
59%
23 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
4.9

Microsoft Yammer

49%
Microsoft Yammer ranks higher in 7/7 features

Task Management

N/A
0 Ratings
5.3
53%
24 Ratings

Gantt Charts

N/A
0 Ratings
1.1
11%
11 Ratings

Scheduling

N/A
0 Ratings
4.7
47%
17 Ratings

Workflow Automation

N/A
0 Ratings
5.3
53%
19 Ratings

Mobile Access

N/A
0 Ratings
5.8
58%
37 Ratings

Search

N/A
0 Ratings
6.8
68%
37 Ratings

Visual planning tools

N/A
0 Ratings
5.3
53%
21 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
6.5

Microsoft Yammer

65%
52 Ratings

Likelihood to Renew

Cisco Webex Social (Discontinued)

N/A
0 Ratings
6.9

Microsoft Yammer

69%
10 Ratings

Usability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
9.0

Microsoft Yammer

90%
3 Ratings

Availability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
8.0

Microsoft Yammer

80%
2 Ratings

Performance

Cisco Webex Social (Discontinued)

N/A
0 Ratings
9.0

Microsoft Yammer

90%
2 Ratings

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
7.0

Microsoft Yammer

70%
24 Ratings

Online Training

Cisco Webex Social (Discontinued)

N/A
0 Ratings
7.0

Microsoft Yammer

70%
2 Ratings

Implementation Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
8.0

Microsoft Yammer

80%
2 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

Microsoft

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos. As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos. At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Microsoft

  • Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
  • When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

Microsoft

  • Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
  • Yammer's design leaves something to be desired. Document editing is not great.
  • No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Microsoft Yammer

    Starting Price

    Editions & Modules

    Microsoft Yammer editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cisco

      No answers on this topic

      Microsoft

      Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
      Read full review

      Usability

      Cisco

      No answers on this topic

      Microsoft

      Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
      Read full review

      Reliability and Availability

      Cisco

      No answers on this topic

      Microsoft

      Very available
      Read full review

      Performance

      Cisco

      No answers on this topic

      Microsoft

      It's a simple product but it does provide value.
      Read full review

      Support Rating

      Cisco

      No answers on this topic

      Microsoft

      We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
      Read full review

      Online Training

      Cisco

      No answers on this topic

      Microsoft

      The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
      Read full review

      Implementation Rating

      Cisco

      No answers on this topic

      Microsoft

      We organically implemented the product
      Read full review

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      Microsoft

      Microsoft Yammer far exceeded expectations when the company I work for switched from SharePoint. There was a limited learning curve, and a bit of training need, but generally the transition was smooth. SharePoint, while it proved to be useful company-wide, we have found that Microsoft Yammer creates more of a social network within departments. Microsoft Yammer provides a personal employee communication and information sharing
      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      Microsoft

      • Adoption. When an ESN is implemented the wrong way, e.g. you force it on the organization without explaining the benefits for the user and not providing enough instructions and training to get started, it may well backfire on you and build a wall of resistance from the organization. Thus, to create ROI you need to think before you launch Yammer, and take help from people who know how to do it, e.g. a CSM or a CM.
      • Belonging. Yammer makes people feel more involved and up to date on what's happening. This increase employee engagement and helps management to steer the organization in the right direction.
      • Find blind spots. Yammer enables people to share ideas and prototypes with many people both within the company and invited customers (via an external network). This is a great way to discover blind spots and other flaws, to give you time to adjust them before going to market with a new product or service.
      • Find expertise. Yammer makes it much faster for anyone to find answers. Thus, time spent on finding an answer to a customers questions is not only reduced enormously, but Yammer enables you to get answers to questions that earlier was left unanswered because you couldn't find information at all.
      • Collaboration. To work together to create a presentation, social media content, a newsletter, a report, is much easier and faster when using Yammer. And you can get valuable input from people you never thought of asking.
      Read full review

      Add comparison