What users are saying about
9 Ratings
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Score 9.6 out of 100
6 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 2 feature sets: Communication, File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
4.8

SAP Jam

48%
SAP Jam ranks higher in 6/8 features

Chat

10.0
100%
1 Rating
7.0
70%
2 Ratings

Integrates with Outlook

10.0
100%
1 Rating
5.0
50%
1 Rating

Notifications

N/A
0 Ratings
4.0
40%
2 Ratings

Discussions

N/A
0 Ratings
4.0
40%
2 Ratings

Surveys

N/A
0 Ratings
3.0
30%
2 Ratings

Internal knowledgebase

N/A
0 Ratings
5.0
50%
2 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
6.0
60%
1 Rating

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
4.0
40%
1 Rating

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
5.6

SAP Jam

56%
SAP Jam ranks higher in 6/8 features

Document collaboration

10.0
100%
1 Rating
6.0
60%
2 Ratings

Access control

10.0
100%
1 Rating
8.0
80%
2 Ratings

Advanced security features

5.0
50%
1 Rating
6.0
60%
2 Ratings

Versioning

N/A
0 Ratings
7.0
70%
2 Ratings

Video files

N/A
0 Ratings
3.0
30%
2 Ratings

Audio files

N/A
0 Ratings
4.0
40%
2 Ratings

Integrates with Google Drive

N/A
0 Ratings
4.0
40%
1 Rating

Device sync

N/A
0 Ratings
7.0
70%
1 Rating

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
7.7

SAP Jam

77%
SAP Jam ranks higher in 7/7 features

Task Management

N/A
0 Ratings
7.0
70%
1 Rating

Gantt Charts

N/A
0 Ratings
8.0
80%
1 Rating

Scheduling

N/A
0 Ratings
9.0
90%
1 Rating

Workflow Automation

N/A
0 Ratings
8.0
80%
1 Rating

Mobile Access

N/A
0 Ratings
8.0
80%
2 Ratings

Search

N/A
0 Ratings
8.0
80%
2 Ratings

Visual planning tools

N/A
0 Ratings
6.0
60%
1 Rating

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
8.0

SAP Jam

80%
2 Ratings

Likelihood to Renew

Cisco Webex Social (Discontinued)

N/A
0 Ratings
4.0

SAP Jam

40%
1 Rating

Usability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
5.0

SAP Jam

50%
1 Rating

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
2.0

SAP Jam

20%
2 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

SAP

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

SAP

  • Inventory planning
  • Design data storage
  • Scheduling
  • Production planning
  • Material consumption
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

SAP

  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SAP Jam

    Starting Price

    Editions & Modules

    SAP Jam editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cisco

      No answers on this topic

      SAP

      We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
      Read full review

      Usability

      Cisco

      No answers on this topic

      SAP

      It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
      Read full review

      Support Rating

      Cisco

      No answers on this topic

      SAP

      We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
      Read full review

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      SAP

      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      SAP

      • Automation in process
      • Ease of communication
      • Lack of change notification
      • Lack of multiple selection search
      Read full review

      Add comparison