What users are saying about
9 Ratings
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Score 9.5 out of 100
9 Ratings
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Score 9.1 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 1 feature set: Communication
  • Statuspage ranks higher in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
8.0

Statuspage

80%
Statuspage ranks higher in 5/6 features

Chat

10.0
100%
1 Rating
10.0
100%
1 Rating

Integrates with Outlook

10.0
100%
1 Rating
N/A
0 Ratings

Notifications

N/A
0 Ratings
10.0
100%
3 Ratings

Discussions

N/A
0 Ratings
2.0
20%
1 Rating

Internal knowledgebase

N/A
0 Ratings
9.0
90%
1 Rating

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
9.0
90%
1 Rating

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
10.0

Statuspage

100%
Cisco Webex Social (Discontinued) ranks higher in 2/3 features

Document collaboration

10.0
100%
1 Rating
N/A
0 Ratings

Access control

10.0
100%
1 Rating
10.0
100%
2 Ratings

Advanced security features

5.0
50%
1 Rating
10.0
100%
1 Rating

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
9.2

Statuspage

92%
Statuspage ranks higher in 6/6 features

Task Management

N/A
0 Ratings
9.0
90%
1 Rating

Scheduling

N/A
0 Ratings
10.0
100%
2 Ratings

Workflow Automation

N/A
0 Ratings
8.0
80%
2 Ratings

Mobile Access

N/A
0 Ratings
10.0
100%
2 Ratings

Search

N/A
0 Ratings
9.0
90%
2 Ratings

Visual planning tools

N/A
0 Ratings
9.0
90%
2 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) and Statuspage are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
10.0

Statuspage

100%
3 Ratings

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
10.0

Statuspage

100%
2 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

Atlassian

StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Atlassian

  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
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Atlassian

  • I wish I had more ways to customize the layout.
  • I wish I could show custom date ranges when looking at historical up-time.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Statuspage

    Starting Price

    $0

    Editions & Modules

    Statuspage editions and modules pricing
    EditionModules
    FreeFree1
    Hobby292
    Startup993
    Business3994
    Enterprise1,4995

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Support Rating

    Cisco

    No answers on this topic

    Atlassian

    Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
    Read full review

    Alternatives Considered

    Cisco

    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Read full review

    Atlassian

    I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
    Read full review

    Return on Investment

    Cisco

    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Read full review

    Atlassian

    • Helps organize communication to our clients during an incident.
    • Demonstrates our level of transparency to prospects.
    Read full review

    Add comparison