What users are saying about
7 Ratings
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Score 8.9 out of 100
4 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Statuspage

StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance.StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Statuspage
8.0
Chat
Cisco Webex Social (Discontinued)
10.0
Statuspage
10.0
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Statuspage
Notifications
Cisco Webex Social (Discontinued)
Statuspage
10.0
Discussions
Cisco Webex Social (Discontinued)
Statuspage
2.0
Internal knowledgebase
Cisco Webex Social (Discontinued)
Statuspage
9.0
Integrates with Gmail and Google Hangouts
Cisco Webex Social (Discontinued)
Statuspage
9.0

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Statuspage
10.0
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Statuspage
Access control
Cisco Webex Social (Discontinued)
10.0
Statuspage
10.0
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Statuspage
10.0

Project Management

Cisco Webex Social (Discontinued)
Statuspage
9.5
Task Management
Cisco Webex Social (Discontinued)
Statuspage
9.0
Scheduling
Cisco Webex Social (Discontinued)
Statuspage
10.0
Workflow Automation
Cisco Webex Social (Discontinued)
Statuspage
10.0
Mobile Access
Cisco Webex Social (Discontinued)
Statuspage
10.0
Search
Cisco Webex Social (Discontinued)
Statuspage
9.0
Visual planning tools
Cisco Webex Social (Discontinued)
Statuspage
9.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Statuspage

  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Statuspage

  • StatusPage is nice because it keeps a rolling update on the previous statuses, but when it displays in Hipchat it just shows the last update.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Statuspage

Statuspage 10.0
Based on 2 answers
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Statuspage

I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc.I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Statuspage

  • We were able to quickly train our entire support team to use this tool in less than 30 minutes, both to schedule maintenance and publish unexpected downtime. The product is so user friendly that it takes very little training to use proficiently.
  • Ease of integrations with existing services and software like Twitter and Slack allow us to reach further with our notification without creating new intake channels for stakeholders.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

Statuspage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Statuspage Editions & Modules

Edition
FreeFree
Hobby$292
Startup$992
Business$3992
Enterprise$1,4992
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Statuspage
10.0

Support Rating

Cisco Webex Social (Discontinued)
Statuspage
10.0

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