63 Ratings
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Score 7.9 out of 100
13 Ratings
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Score 9.6 out of 100

Attribute Ratings

  • Citrix Gateway is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.7

Citrix Gateway

87%
16 Ratings
7.0

SonicWall VPN Clients

70%
1 Rating

Support Rating

8.0

Citrix Gateway

80%
3 Ratings
7.0

SonicWall VPN Clients

70%
2 Ratings

Likelihood to Recommend

Citrix

The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
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SonicWall

If your organization has a full-time IT department or support staff, SonicWall VPN Clients might be a good fit. Configuration can be challenging if you're a small business office manager who HAPPENS to take care of IT (as in my case). Still, once the SonicWall VPN Clients is configured, it works pretty well and at minimal ongoing cost. We opted for extended support from the manufacturer just in case we run into issues that we can't address internally.
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Pros

Citrix

  • Very accessible to any app, and any devices using single URL.
  • Very helpful to all the people using Citrix Gateway to do their job.
  • Using Citrix Gateway agents are being productive and more successful in their roles as long as there's no issue or system down.
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SonicWall

  • Exceptional security
  • Relatively easy configuration
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Cons

Citrix

  • I suggest make it more faster because sometimes its lagging but not all the time.
  • When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
  • I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.
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SonicWall

  • Connections could be more stable
  • Difficult to use for tech-challenged end-users
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Pricing Details

Citrix Gateway

Starting Price

$995 per month

Editions & Modules

Citrix Gateway editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    The price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.

    SonicWall VPN Clients

    Starting Price

    Editions & Modules

    SonicWall VPN Clients editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Citrix

      Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
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      SonicWall

      Phone support has been very reliable and useful, but there have been times when better support documentation would have made that call unnecessary. I like to tackle problems internally if I can, as it tends to save time and usually money. The SonicWall VPN Clients system seems to be pretty locked down as far as being accessible to self-manage.
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      Alternatives Considered

      Citrix

      I have not used any products that are somewhat similar to what Citrix Gateway does. And I don't think my company does have another product like it. I have worked in 3 different lines of business for the past 3 years in the company but this is the only time I was required to use it.
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      SonicWall

      We started the process of vetting Norton VPN, but since it wasn't available from our preferred vendor, we ended up going with SonicWall VPN Clients by default.
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      Return on Investment

      Citrix

      • we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
      • profile issues from Cisco were no longer a problem with Citrix.
      • the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.
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      SonicWall

      • ROI is difficult to determine because of the minimal initial cost; that said, now that we've experienced the benefits of having secure VPN access, we couldn't imagine not having it.
      • Users have much greater flexibility now that specific legacy systems are accessible from places other than the office.
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