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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Claris FileMaker

    Score6.7 out of 10
    N/AClaris' FileMaker is presented as a Workplace Innovation Platform, and is used to create a custom app. Manual processes can be automated with Claris FileMaker Pro, and apps can be created to manage contacts, track inventory, organize projects, etc.

    $21

    per month per user

    HubSpot CRM

    Score8.4 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Pricing
    Claris FileMakerHubSpot CRM
    Editions & Modules
    Platform Subscription
    $21
    per month per user
    Individual desktop license
    $594
    one-time fee
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    Offerings
    Pricing Offerings
    Claris FileMakerHubSpot CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Claris FileMakerHubSpot CRM
    Considered Both Products
    Claris
    No answer on this topic
    HubSpot
    Chose HubSpot CRM
    I've also used Copper, Avectra, and Wintouch as well. Please refer back to my earlier comments about how Hubspot is (mostly) a superior platform. However, the Hubspot subscription is quite expensive, so expense should be worked into the equation
    Incentivized
    Chose HubSpot CRM
    Due to automation and integration, it trumps them all, not having to copy and paste all my notes. In terms of other capabilities, all very similar.
    Incentivized
    Chose HubSpot CRM
    We selected HubSpot CRM because of features we were not happy with at a previous company. HubSpot CRM won out because of customer reviews, the team, and the features offered.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    13 Answers
    97%
    Would buy again
    1607 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    10 Answers
    97%
    Delivers good value for the price
    1204 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    12 Answers
    97%
    Happy with the feature set
    1617 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    98%
    Lived up to sales and marketing promises
    1040 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    94%
    Implementation went as expected
    1010 Answers
    Features
    Claris FileMakerHubSpot CRM
    Low-Code Development
    Comparison of Low-Code Development features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    7.9
    4 Ratings
    6% below category average
    HubSpot CRM
    -
    Ratings
    Visual Modeling8.44 Ratings00 Ratings
    Drag-and-drop Interfaces3.73 Ratings00 Ratings
    Platform Security9.83 Ratings00 Ratings
    Platform User Management7.64 Ratings00 Ratings
    Reusability8.64 Ratings00 Ratings
    Platform Scalability9.64 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    -
    Ratings
    HubSpot CRM
    8.0
    1716 Ratings
    2% above category average
    Customer data management / contact management00 Ratings8.91661 Ratings
    Workflow management00 Ratings8.41631 Ratings
    Territory management00 Ratings4.9184 Ratings
    Opportunity management00 Ratings8.41563 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.71680 Ratings
    Contract management00 Ratings7.9185 Ratings
    Quote & order management00 Ratings7.81152 Ratings
    Interaction tracking00 Ratings8.81623 Ratings
    Channel / partner relationship management00 Ratings8.2186 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    -
    Ratings
    HubSpot CRM
    8.0
    1157 Ratings
    4% above category average
    Case management00 Ratings8.31085 Ratings
    Call center management00 Ratings7.7927 Ratings
    Help desk management00 Ratings8.1993 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    -
    Ratings
    HubSpot CRM
    8.9
    1513 Ratings
    14% above category average
    Lead management00 Ratings8.91439 Ratings
    Email marketing00 Ratings8.91452 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    -
    Ratings
    HubSpot CRM
    8.1
    1567 Ratings
    5% above category average
    Task management00 Ratings8.31510 Ratings
    Billing and invoicing management00 Ratings7.8804 Ratings
    Reporting00 Ratings8.31403 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    -
    Ratings
    HubSpot CRM
    8.2
    1538 Ratings
    7% above category average
    Forecasting00 Ratings8.01220 Ratings
    Pipeline visualization00 Ratings8.51475 Ratings
    Customizable reports00 Ratings8.31432 Ratings
    Customization
    Comparison of Customization features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    -
    Ratings
    HubSpot CRM
    8.0
    1470 Ratings
    5% above category average
    Custom fields00 Ratings8.81450 Ratings
    Custom objects00 Ratings8.71269 Ratings
    Scripting environment00 Ratings6.3132 Ratings
    API for custom integration00 Ratings8.41045 Ratings
    Security
    Comparison of Security features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    -
    Ratings
    HubSpot CRM
    9.0
    1430 Ratings
    7% above category average
    Single sign-on capability00 Ratings9.01295 Ratings
    Role-based user permissions00 Ratings9.01374 Ratings
    Social CRM
    Comparison of Social CRM features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    -
    Ratings
    HubSpot CRM
    8.0
    984 Ratings
    6% above category average
    Social data00 Ratings8.0972 Ratings
    Social engagement00 Ratings8.1960 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    -
    Ratings
    HubSpot CRM
    8.1
    1102 Ratings
    7% above category average
    Marketing automation00 Ratings8.41104 Ratings
    Compensation management00 Ratings7.8728 Ratings
    Platform
    Comparison of Platform features of Claris FileMaker and HubSpot CRM
    Feature
    Claris FileMaker
    -
    Ratings
    HubSpot CRM
    7.9
    1293 Ratings
    4% above category average
    Mobile access00 Ratings7.91302 Ratings
    Best Alternatives
    Claris FileMakerHubSpot CRM
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Claris FileMakerHubSpot CRM
    Likelihood to Recommend
    8.0
    (51 ratings)
    8.6
    (1771 ratings)
    Likelihood to Renew
    5.0
    (7 ratings)
    9.9
    (32 ratings)
    Usability
    8.8
    (8 ratings)
    8.4
    (1619 ratings)
    Availability
    8.0
    (2 ratings)
    8.2
    (1 ratings)
    Performance
    5.0
    (1 ratings)
    6.4
    (1 ratings)
    Support Rating
    1.0
    (6 ratings)
    10.0
    (25 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (2 ratings)
    7.3
    (9 ratings)
    Configurability
    5.0
    (1 ratings)
    4.5
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.5
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    5.0
    (1 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    7.3
    (1 ratings)
    User Testimonials
    Claris FileMakerHubSpot CRM
    Likelihood to Recommend
    Claris
    If your company is really small, I can understand the need for a product like this. However, I would go for MS Access... FileMaker Pro can not be integrated with other systems (like MS Access can at least be handled by C# for instance, and can be integrated with MS Excel or even SQL server). I'm really not sure in what scenario one would choose for FileMaker Pro. If your application or company grows bigger, you're going to have a problem to move to another environment. Also, the fact that only one person can work with the backend at any given time is a problem in a somewhat larger company.
    Incentivized
    Read full review
    HubSpot
    I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.
    Incentivized
    Read full review
    Pros
    Claris
    • The relational database management system makes the program highly customizable to fit the needs of any product. You can add a ton of information to each record and update your inventory on a regular basis with an Excel import or manually inside of the record. It has the capability to incorporate barcoding, which can manage your available inventory with ease.
    • The scripting language allows FileMaker to automatically calculate complex algorithms automatically or generate report outs with the click of a button. This allows for greater UI, especially with active users who are not familiar with writing code. Almost all of our internal data is linked to the FileMaker database
    • The server license allows many users to update the database in real time, which is handy if your inventory is constantly changing. We have users with Macs, PCs, iPhones and handheld tablets linked to our FileMaker database and they are updating the information constantly throughout the day.
    • If you invest some time into formatting and scripting the database, there is a high ease of use for users without knowledge of any programming or FileMaker itself.
    Incentivized
    Read full review
    HubSpot
    • With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
    • With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.
    Incentivized
    Read full review
    Cons
    Claris
    • Developer features need to be beefed up - namely adding the ability to search code for a phrase or keyword and the ability to do the same in the "relationship graph" in the database.
    • Add ability for users to edit the same table record at the same time by version control.
    • Allow Filemaker Server to use more than 1 core; currently multi-processing is not supported and it can be tricky to find just the right server to support the application you've built to the fullest capacity.
    Incentivized
    Read full review
    HubSpot
    • The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
    • In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
    • I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
    • Search can be improved, because sometimes it misbehaves or doesn't show what is expected.
    Incentivized
    Read full review
    Likelihood to Renew
    Claris
    It it not really up to me but my opinion does have some weight in the decision and the reason I would renew my use FileMaker Pro 8.5 is because I am finally getting used to it! Now that I have been working with the program, tasks have become quicker and projects are getting done faster. File Maker Pro 8.5 really is a versatile tool and I think we are just scratching the surface with it's abilities.
    Incentivized
    Read full review
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
    Read full review
    Usability
    Claris
    It's almost what it should be after so may years and with Apple's longevity and strength behind it. For people who earn their living based on efficiency I think there are too many developer obstacles that waste time and therefore money.
    Incentivized
    Read full review
    HubSpot
    There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.
    Incentivized
    Read full review
    Reliability and Availability
    Claris
    mostly never issues and if there are they are resolved fast
    Incentivized
    Read full review
    HubSpot
    No answers on this topic
    Performance
    Claris
    for the most part but lots of error messages if you type something h correctly
    Incentivized
    Read full review
    HubSpot
    No answers on this topic
    Support Rating
    Claris
    The forums are great with lots of helpful experts and the staff monitor them to provide help where needed. There have been a couple of unique technical issues I've had to deal with that I haven't been able to get resolved so I chose to score this a 9 instead of a 10.
    Incentivized
    Read full review
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
    Read full review
    In-Person Training
    Claris
    easy to follow along and was able to jump in right away
    Incentivized
    Read full review
    HubSpot
    No answers on this topic
    Implementation Rating
    Claris
    Suggest you use an iterative R.A.D. or AGILE development approach. (i.e. rather than writing a gigantic spec for a system, then building it). FileMaker facilitates quick prototypes. Developing an example, then allowing users to "try it out" is a snap.
    Incentivized
    Read full review
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
    Read full review
    Alternatives Considered
    Claris
    FileMaker is still the quickest way to go from zero to having a minimum viable working solution. Simple solutions can be built in as little as a afternoon of development. It is the only tool I am aware of which allows tech savy end users with domain knowledge to build bespoke apps for their businesses without undertaking professional software development training.
    Read full review
    HubSpot
    Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.
    Incentivized
    Read full review
    Scalability
    Claris
    it's most definitely does as we are a unique business to use this for scholarship awarding
    Incentivized
    Read full review
    HubSpot
    No answers on this topic
    Return on Investment
    Claris
    • We are a more agile company because of FileMaker. A few of us who are tech-savvy enough to manage the database (but are not professional developers) can make needed adjustments to our database without having to employ an in-house developer or contract with a 3rd party. As our business processes evolve and change, it's easy to update the database to accommodate those changes.
    Incentivized
    Read full review
    HubSpot
    • When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
    • I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
    • The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.
    Incentivized
    Read full review
    ScreenShots

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.