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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clear C2 C2CRM

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.

    $37

    per month per user

    Drupal

    Score7.1 out of 10
    N/ADrupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A
    Pricing
    Clear C2 C2CRMDrupal
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Clear C2 C2CRMDrupal
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)—
    More Pricing Information
    Community Pulse
    Clear C2 C2CRMDrupal
    Considered Both Products
    Clear C2 C2CRM
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    76%
    Would buy again
    13 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    76%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    13 Answers
    Features
    Clear C2 C2CRMDrupal
    Sales Force Automation
    Comparison of Sales Force Automation features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    8% above category average
    Drupal
    -
    Ratings
    Customer data management / contact management9.03 Ratings00 Ratings
    Workflow management8.13 Ratings00 Ratings
    Territory management9.03 Ratings00 Ratings
    Opportunity management8.03 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings00 Ratings
    Contract management8.12 Ratings00 Ratings
    Quote & order management9.03 Ratings00 Ratings
    Interaction tracking8.02 Ratings00 Ratings
    Channel / partner relationship management8.02 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    12% above category average
    Drupal
    -
    Ratings
    Case management9.03 Ratings00 Ratings
    Call center management8.03 Ratings00 Ratings
    Help desk management9.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    9% above category average
    Drupal
    -
    Ratings
    Lead management9.02 Ratings00 Ratings
    Email marketing8.13 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    8.4
    3 Ratings
    9% above category average
    Drupal
    -
    Ratings
    Task management9.03 Ratings00 Ratings
    Billing and invoicing management8.02 Ratings00 Ratings
    Reporting8.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    13% above category average
    Drupal
    -
    Ratings
    Forecasting9.03 Ratings00 Ratings
    Pipeline visualization9.03 Ratings00 Ratings
    Customizable reports8.03 Ratings00 Ratings
    Customization
    Comparison of Customization features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    11% above category average
    Drupal
    -
    Ratings
    Custom fields9.03 Ratings00 Ratings
    Custom objects8.02 Ratings00 Ratings
    Scripting environment9.03 Ratings00 Ratings
    API for custom integration8.02 Ratings00 Ratings
    Security
    Comparison of Security features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    1% above category average
    Drupal
    8.3
    74 Ratings
    1% above category average
    Single sign-on capability8.02 Ratings00 Ratings
    Role-based user permissions9.03 Ratings8.374 Ratings
    Social CRM
    Comparison of Social CRM features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    Drupal
    -
    Ratings
    Social data9.02 Ratings00 Ratings
    Social engagement8.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    Drupal
    -
    Ratings
    Marketing automation9.02 Ratings00 Ratings
    Compensation management8.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    8.0
    2 Ratings
    5% above category average
    Drupal
    -
    Ratings
    Mobile access8.02 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    -
    Ratings
    Drupal
    7.8
    69 Ratings
    0% below category average
    API00 Ratings7.364 Ratings
    Internationalization / multi-language00 Ratings8.260 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    -
    Ratings
    Drupal
    6.5
    78 Ratings
    19% below category average
    WYSIWYG editor00 Ratings6.371 Ratings
    Code quality / cleanliness00 Ratings8.275 Ratings
    Admin section00 Ratings7.078 Ratings
    Page templates00 Ratings5.677 Ratings
    Library of website themes00 Ratings5.568 Ratings
    Mobile optimization / responsive design00 Ratings6.572 Ratings
    Publishing workflow00 Ratings6.776 Ratings
    Form generator00 Ratings6.672 Ratings
    Web Content Management
    Comparison of Web Content Management features of Clear C2 C2CRM and Drupal
    Feature
    Clear C2 C2CRM
    -
    Ratings
    Drupal
    6.6
    77 Ratings
    13% below category average
    Content taxonomy00 Ratings6.971 Ratings
    SEO support00 Ratings6.472 Ratings
    Bulk management00 Ratings6.467 Ratings
    Availability / breadth of extensions00 Ratings6.670 Ratings
    Community / comment management00 Ratings6.869 Ratings
    Best Alternatives
    Clear C2 C2CRMDrupal
    Small Businesses
    Salesflare
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clear C2 C2CRMDrupal
    Likelihood to Recommend
    9.0
    (3 ratings)
    6.8
    (87 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (19 ratings)
    Usability
    9.0
    (2 ratings)
    6.9
    (20 ratings)
    Availability
    -
    (0 ratings)
    9.7
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.9
    (2 ratings)
    Support Rating
    9.0
    (2 ratings)
    1.0
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    6.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Clear C2 C2CRMDrupal
    Likelihood to Recommend
    Clear C2 C2CRM
    It
    allows the best sales with our customers. It is the best CRM software in the
    market. If customers need help then it allows their users to contact them
    directly and they give good feedback in a short time.
    Read full review
    Open Source
    If you want to set up a basic Not For Profit (NFP) Membership system and content base, Word Press is easier than Drupal. However, if you have specific needs that require a fair bit of customisation then Drupal is the best CRM available. If the webmaster is confident with PHP and SQL, Drupal allows a lot of creativity.
    Incentivized
    Read full review
    Pros
    Clear C2 C2CRM
    • An incredible application in making sales and marketing in a single go.
    • Good to comprehend business opportunities and to protect the product’s promotion in the market.
    • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
    • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
    • Its managing abilities are not underestimated because of its to-the-point business overview.
    Incentivized
    Read full review
    Open Source
    • Drag and drop functionality is easy to use
    • Easy to switch between straight text and HTML content
    • Ability to easily have multiple environments so that pages can be built in b/c-stage before they are approved and published
    • Solid user experience where it's clear how to navigate the platform
    Incentivized
    Read full review
    Cons
    Clear C2 C2CRM
    • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
    Incentivized
    Read full review
    Open Source
    • This is not an easy CMS to work with if you don't have a good understanding of website development. It isn't "plug-and-play" like Wordpress or Shopify.
    • Over time, doing major updates to the system can be taxing, especially if you aren't well-versed enough in doing system updates in line with your "child" theme and code.
    • The CMS can become somewhat cumbersome with server resources if not carefully optimized while you build and customize it to your liking.
    Incentivized
    Read full review
    Likelihood to Renew
    Clear C2 C2CRM
    No answers on this topic
    Open Source
    The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
    Read full review
    Usability
    Clear C2 C2CRM
    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review
    Open Source
    As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
    Incentivized
    Read full review
    Reliability and Availability
    Clear C2 C2CRM
    No answers on this topic
    Open Source
    Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
    Read full review
    Performance
    Clear C2 C2CRM
    No answers on this topic
    Open Source
    Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
    Incentivized
    Read full review
    Support Rating
    Clear C2 C2CRM
    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Incentivized
    Read full review
    Open Source
    As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
    Incentivized
    Read full review
    In-Person Training
    Clear C2 C2CRM
    No answers on this topic
    Open Source
    I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
    Read full review
    Online Training
    Clear C2 C2CRM
    No answers on this topic
    Open Source
    The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
    Read full review
    Implementation Rating
    Clear C2 C2CRM
    No answers on this topic
    Open Source
    Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
    Incentivized
    Read full review
    Alternatives Considered
    Clear C2 C2CRM
    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Incentivized
    Read full review
    Open Source
    Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
    Incentivized
    Read full review
    Scalability
    Clear C2 C2CRM
    No answers on this topic
    Open Source
    Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
    Incentivized
    Read full review
    Return on Investment
    Clear C2 C2CRM
    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review
    Open Source
    • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
    • It has become much much faster and easier for us to launch a new project due to reusability
    • Configuration management in Drupal helps greatly with CI/CD, saves us costs
    Read full review
    ScreenShots