Clearbooks vs Xero | TrustRadius

Likelihood to Recommend

Larger companies, multi-currency. Clearbooks is in a competitive environment with Xero, SageOne, FreeAgent, Intuit etc., etc.

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Peter Cowley

Various

NumerousInvestment Management, 51-200 employees

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Xero is perfect for new business owner[s] and people without [an] accounting background. While having the same functions as QuickBooks, Xero has [an] intuitive, user-friendly interface, clean design, and everything can be done within two buttons. Since Xero is still relatively new in the U.S., traditional bookkeeper[s] and accountant[ing] firms are not as [familiar] with the program, so it requires some time for them to learn the new system.

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Verified User

Executive in Corporate

Biotechnology Company, 1-10 employees

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Feature Rating Comparison

Clearbooks

Xero

Accounts payable

Accounts receivable

Cash management

Bank reconciliation

Expense management

Fixed asset management

Time tracking

Multi-currency support

Multi-division support

Regulations compliance

Electronic tax filing

Self-service portal

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Clearbooks

Xero

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Clearbooks

Xero

API for custom integration

Plug-ins

Clearbooks

Xero

Single sign-on capability

Role-based user permissions

Clearbooks

Xero

Dashboards

Standard reports

Custom reports

Clearbooks

Xero

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Clearbooks

Xero

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Pros

SaaS, so accessible by anyone, anywhere in the world via a browser
Clear and straight forward navigation
Good choice of management reports

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Peter Cowley

Various

NumerousInvestment Management, 51-200 employees

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Sales invoices - can be customized, default due dates set up and reminders sent to facilitate payment
Integrates well with other applications (Dext/Receiptbank) - makes expense reconciliation very efficient and accurate.
Excellent reports - can be customized and valuable for simple or detailed reporting and analysis
Easy to use for those with no accounting background (also suitable for those with advanced accounting knowledge)

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Nicola (Nicki) Morris

CEO | Management Consultant

The Neoteric GroupManagement Consulting, 1-10 employees

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Cons

Like any SaaS product, Clearbooks is continuously evolving and being improved
Some of the reports still need some work

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Peter Cowley

Various

NumerousInvestment Management, 51-200 employees

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Overall it is a great platform and quite comprehensive for US based users.
However, if we focus on multinational companies that want to integrate the information of different companies in several countries within the same solution, we find the need to carry out reports outside the platform to provide the accounting structure and compliance necessary in countries outside the US.

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Verified User

Manager in Professional Services

Accounting Company, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Xero 3.9

Based on 26 answers

In addition to the matters covered in this review, my reason for renewing this product is that Xero's functionality and the constant updates that the company provides, makes the software even more business friendly. The software therefore builds a brand loyalty among customers.

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Sarang Mandke

Consultant - Cloud accounting integration, Real Time Accounting

FuturebooksAccounting, 1-10 employees

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Usability

No score

No answers yet

No answers on this topic

Xero 8.8

Based on 32 answers

There are not many faults with Xero's overall usability. It is a very simple yet effective financial system to use which serves many benefits. It is very easy to navigate through and the split between different organizations (entities) makes using the system even easier. It is definitely a system which can be learned very quickly.

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Verified User

Analyst in Finance and Accounting

Information Technology & Services Company, 51-200 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

Xero 9.0

Based on 10 answers

We have been actively using and 100% Xero based for our ecommerce accounting practice for over 4 years. There has on been one real outage for more than 5 minutes. Xero was open and transparent about the outage, what they were doing to resolve the issue, and provided 15 minute updates. Showing how they care about their customers and partners. Plus, showing that their customers care too, were understanding, and went surfing or in our case took a nap. Couldn't run our business without Xero as a partner.

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Scott Scharf

Co-Founder

Catching CloudsAccounting, 1-10 employees

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Performance

No score

No answers yet

No answers on this topic

Xero 10.0

Based on 8 answers

Pages generally load quickly, but it's a fairly common occurrence to have pages taking a bit longer than I'd like to load (as in, 4+ seconds). Occasionally I have to refresh a page to get it to work. Bank feed and integrations tend to be slow in general, but that could easily be due to API latency on the side of the other parties. Most of the time, though, the bank feeds refresh before I login so it's not a huge problem. Not necessarily good performance compared to a local app like QuickBooks desktop, but definitely good performance for a cloud application. Room for growth? yes.

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Verified User

C-Level Executive in Corporate

Information Technology and Services Company, 11-50 employees

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Support Rating

No score

No answers yet

No answers on this topic

Xero 4.1

Based on 18 answers

Support has always been responsive and quickly resolved any questions I have. The only reason I don't give full points is because there's no way to call for immediate help. I'm fine with this because I don't need it badly enough to pay for it

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Dave Olsen

CFO

RenewableTech VenturesVenture Capital & Private Equity, 11-50 employees

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Online Training

No score

No answers yet

No answers on this topic

Xero 10.0

Based on 5 answers

All of Xero's training is online and available for anyone (business owner or accountants) to learn and become experts in their system. There is a range of content from product training to real world webinars from their partners. Xero is beautiful accounting software and their training is the same.

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Scott Scharf

Co-Founder

Catching CloudsAccounting, 1-10 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

Xero 9.7

Based on 10 answers

If it can be done, time the implementation near a new fiscal year so you can start clean. Otherwise, you have to go back and do historical data from the beginning of the fiscal year, which can be brain draining.

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Andre Yeu

Owner / Head Trainer

When Hounds FlyConsumer Services, 1-10 employees

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Alternatives Considered

Clearbooks was chosen 5 years ago as our accountant recommended it. There is an element of inertia in moving accounts packages.

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Peter Cowley

Various

NumerousInvestment Management, 51-200 employees

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Used FreshBooks when the business was first starting out because they had a free plan. Quickly needed more features, and switched to QBO. QBO worked well for many years, but they continually increased their fees and the interface got more and more difficult to use. Also, it had limited support for Mac and their app was always crashing. QBO had great reporting & complex features, but didn't integrate well with time tracking solutions.We evaluated Zoho Books when searching for a QBO replacement. It also had built-in time tracking & project management, with support for other Zoho-based integrations. But its user management was very cumbersome (new users had to be manually added to every single project on the account if you wanted them to track their time). And there was some overlap between Zoho integrations, which seemed difficult to use.Ultimately ended up with Xero on a recommendation from a colleague in a similar business. She liked the simplicity and automated solutions, which I also make use of. I liked the automated invoicing & billing solutions, and the integration with my existing time tracking system. The reporting limitations are still a concern, but so far, I have been able to get all the info I need.

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Jennifer Hess

Designer, Developer & CEO

SOFO STUDIOS, LLCGraphic Design, 1-10 employees

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Scalability

No score

No answers yet

No answers on this topic

Xero 10.0

Based on 6 answers

Over 600 plus apps available for integration and easy to create standard charts of account and report templates to implement across multiple entities. Same pricing regardless of number of transactions or users. Real benefit is variety of integrated apps that allow you to automate processes and have functionality that 10 years ago was only available in ERP systems costing hundreds of thousands.

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Verified User

Partner in Finance and Accounting

Accounting Company, 1-10 employees

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Return on Investment

I am not sure that ROI is an appropriate measure for an accounts package. The cost is around £250/year, which is a tiny fraction of the cost of a bookkeeper/finance controller/finance director/CFO.

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Peter Cowley

Various

NumerousInvestment Management, 51-200 employees

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The streamlining of invoices through the Xero system helped quite a bit.
Implementing the departments, chart of accounts and COGS in Xero for one of our clients, really helped to show where the opportunities for the business were.
The reporting in Xero that we were able to produce mid-month really helped to show where we needed to focus to close the month in the positive.

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Verified User

Manager in Finance and Accounting

Accounting Company, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Clearbooks Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Xero Editions & Modules

Edition

Early	$11¹
Growing	$32¹
Established	$62¹

per month

Additional Pricing Details

—

Rating Summary

Clearbooks

Xero

Clearbooks

Xero

Clearbooks

Xero

Clearbooks

Xero

Clearbooks

Xero

Clearbooks

Xero

Clearbooks

Xero

Clearbooks

Xero

Clearbooks

Xero