ClearDATA vs. Imperva Data Security

ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Compliance to audits and HiTrust certification. It is key in ensuring that our audits are completed in a timely manner with no repeats of data requests and that we also are HiTrust certified at our organization. Personally while the data obfuscation is available I am not sure I would fully trust that the data is completely sanitized if need be. It's not against the Imperva product but more of issue of data being used.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Leadership is very attentive, working hard to forge interpersonal relationships

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Alerts when suspicious activity is detected
• Records all database transactions for analysis
• Determines activities in stored procedures

• Support was a challenge. Often tickets would sit until escalated.
• Clear expectations on both sides caused communication challenges.
• Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Navigation of the menus can get confusing pretty quickly. Since there are so many, it is extremely easy to get lost. Almost too many options and data.
• Configuring the agents can be very difficult if you are new to it. Having to save after every single change made to an agent during a configuration can be very tedious. Also having to make sure certain options are checked off in two separate places for a single option is very annoying.
• Navigation of the menus is not always intuitive and not very obvious that the option you are looking change is located in that menu.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
• Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
• From a customer service standpoint, it was 50/50.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Allowed us to meet important compliance requirements.
• When protecting critical data, we can see exactly how it's being used and by whom.
• Licensing costs are very reasonable.
• It takes a fair amount of administration to use properly.